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"The hotel is located in a more quaint part of the Pudong area - a respite from the hustle and bustle. Our concierge Owen did a great job helping us out with restaurant tips. Hotel condition is very good. Highly recommended!"

"We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4."

"Breakfast selection has been the same almost everyday. Need a little bit of variety especially if guest are staying more than 3 nights. "

"I feel like this location is very good to go to most if not all major sightseeing areas. The hotel was clean and staff was very helpful in helping us find the luggage our airlines had lost. I highly recommend this hotel. It is walking distance from wangfujing st where you can just walk around to get some fresh air or go shopping at one of the malls/ many stores"

"Yes it was very good"

"Lots of options, however the food wasnt great and it was repeated over days "

"The room temperature was too high for my family but at the end the staff helped and fixed the issue. "

"Location is good to go to exhibit center. Breakfast option is limited and repeater. No dinner buffet during the week which is disappointing "

"Beautiful place, in the heart of Shanghai, walking distance to Bund. Staff are great! I’ll definitely stay here again."