Cari Hotel di Distrik Reigate and Banstead

"Perfect for overnight stay with an early flight from Gatwick. Only negative point is that breakfast does not start until 6am. When guests are catching early flights that is no use at all."

"Good price and location"

"The main thing wrong with this hotel is the furniture. It’s drab and not in good condition, the table over the mini fridge was tapped up with brown tape, to hold it together. Can’t you just buy a cheap new one? The chair by the bed was badly stained and there was gum in the carpets. In the bathroom the bath was stained and had no plug and no plug in the sink either, so hard to shave. These all make the place feel really unwelcoming. There was also a pleasant smell about the place. When I arrived...

"Plenty of parking. And good value for money. But, it is a tired hotel that could do with some TLC"

"I would give it an average rating."

"There is a lovely spa and gym. The hotel has interesting rooms. The food is Ok, not so great for vegetarian. Some of the staff not as gracious as at other Handpicked Hotels"

"The room was spotless and the staff were very helpful and welcoming."

"Typical British breakfast. Coffee and tea available at all times"

"First we made a book by error by accidentally typing in the wrong date. So change the date we just had to pay the full room amount again. We asked them to refund the cancellation price because it was just a date error that we corrected immediately. They just did not respond and did not refund. Then we showed up and the room was right across the hall from the front desk, so I’m sure the employee there could just hear every word we were saying through the paper thin walls. The room was NOTHING...

"We booked a room with a window but they provided the room without window. I was so tired and couldn’t bother to complain. Room was way too hot. The breakfast staff looks tired as they doesn’t seem to enjoy their work. Overall not good experience."

"It was a nice place to stay! Very convenient for Gatwick Airport."

"A short bus ride from Gatwick N or S to st Bartholomew's Church stop and then a 5 minute walk, this small hotel is great value for the price--it is comfortable with windows that open (a plus on this very hot day) and full bar including Guinness on draft and Indian restaurant and outside tables to enjoy food and drink. My room was clean, spacious and the hot water in the shower immediate. I rested very well between my work and my next flight. There is an historic pub at the end of the foot...

"Very unique property……. Helpful staff…….. easy parking…….. great for a weekend break!!!!!!"

"Arrived to find no phone in the room, which would have been nice to arrange an important wake up call the following morning. Compounding the issue was that my Alexa alarm clock couldn’t be connected to WiFi for an important alarm the next morning owing to the way in which you connected to the hotel’s internet.staff didn’t have any solutions as to how to fix this and seemed nonplussed. Despite hotel literature saying you can set an alarm on the tv, you can’t. All of this resulted in me making...

"Arrived at the property at 12:30 AM. There was no one to let us in. We called Expedia help line but they were not able to contact the property. One day earlier, we were told that someone would be there. We were lucky to find another hotel that was open. Please refund my money."

"The manor house and estate was spectacular. We were a little disappointed in that we booked to stay in this wonderful manor, but upon arrival we were told that our room was located in a small house on the property about 400yards from the manor house by the entrance gate. It was referred to at the "lodge" Reception staff were efficient, but not exactly friendly. The breakfast was exceptional."

"Plenty of parking, check in was swift and well organised. Staff very helpful and polite. Breakfast was ok, lots of people and staff struggled to keep up with demand. All in all, a good experience."

"Clean room. "

"Overpriced, rundown."