Cari Hotel di Kota Cortlandville

"Staff were not friendly and checking in was awful. Waited over 10 minutes. She was rude to me as well as other guests. Yelling on phone as well. Not friendly. Check out with another staff was better. At least she was kind. Didn’t seem like she was happy to be working, but was nice."

"The rooms were clean and well maintained. Staff was friendly and incredibly helpful. Breakfast offered good options."

"Very friendly and helpful staff !"

"Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up"

"The Inn was delightful and exceeded our expectations. We stayed in the Rose Suite, which was spacious and well appointed. Comfortable beds, terrific shower. The restaurant and some amenities weren’t available because it was late March so off-season, but the grounds are beautiful and the breakfast was very good with excellent variety for continental. The falls are immediately past the Inn, an easy, short hike. "

"We needed to upgrade our room and the staff was extremely helpful and quick. Upgraded our room with absolutely no hassles! "

"The property always meets my expectations. The staff is wonderful."

"The staff we very friendly and helpful"

"We've been visiting this hotel for many years. It has a path in the back leading right to buttermilk falls State Park, which is huge highlight. But the hotel did change ownership in 2024, and it seems it's still finding it's stride since then. There were renovations last year, which we were excited to see. We found the resulting lounge well done but quite small. The lobby is nice but not a huge change. Seems they need to work on the rooms... our room needed a new shower fan and toilet seat...

"Property is very safe, breakfast was perfect. Facility is a little run down but not dirty. "

"Good location to get to Cornell University. "

"Great"

"Great hotel. Expensive parking "

"The room was clean, updated, and spacious. The staff was very friendly, location was great and close to dining. The restaurant in the hotel had a great breakfast."

"Super friendly staff, very clean, great location."

" Clean room! Close to college. "

"Parking was easy and the concierge was very welcoming and helpful. Accommodations were spartan but very clean. Great price too, especially considering the location. "