Cari Hotel di Métropole d'Aix-Marseille-Provence

"Room was small, but nice and A/C was U.S.A. effective. Close to all the action in the Vieux Port"

"The level of service and hospitality was fantastic"

"Great place - location service atmosphere etc"

"Clean hotel and rooms. Helpful and courteous staff. Could probably have a bigger elevator if possible."

"The hotel is in a good location close to the city centre and the room was nice. However, it would be better if there was a power socket near the full length mirror and a small mirror on the table."

"The first-floor bathroom smelled terrible, and the odour permeated the entire room. I reported the issue to the staff and asked for their assistance. I believe they simply sprayed some air freshener, but the problem persisted. We were exhausted from following up further."

"The location is very good, right near the metro and useful bus stops. Rooms are big and comfortable. Cleaning can be improved. The A/C didn’t cool so they moved me to a different room that was slightly cooler but still too warm. Breakfast room has nice view of the port and nice staff. The selection is moderate. Overall a nice hotel, but AC should be replaced."

"Pool was great! Bar was great! Balcony was great! Spa was overwhelming but would be good to take a day and devote it to the spa. Great hotel."

"A lovely boutique hotel. Very clean and staff are friendly and helpful"

"Etablissement de qualité"

"Excellent stay. Perfect rooms, and concept! Would stay again! Soooo quiet!"

"J'ai trouvé le staff vraiment super, du début à la fin. Ils sont vraiment à l'écoute et disponibles. Les chambres sont modernes et pratiques comme des appartements. Bien situé entre le vieux-port et la gare."

"The rooms are clean and spacious, and the pool is nice, but this hotel is terribly located and over-priced. There are no restaurants or sights within walking distance, and it’s still a 25 minute drive to the airport. Since the hotel restaurant was closed for a group event the night we were there, we walked around trying to find somewhere to eat, but the neighbourhood did not feel safe at night. We ended up just ordering Uber Eats. Breakfast was not included and was expensive, but we had no other...

"Staff was very nice and the AC worked great! Room was very clean but the lack of elevator specially if you are on the top floor is a dealbreaker since they are very old and each stair is almost inclined, not suitable at all for someone with disabilities"

"There are some really lovely things about this hotel, including the wonderful gardens, a great pool and a fantastic breakfast. However, for a five star hotel, my deluxe room felt very basic and the bathroom was cramped with no windows and no storage space. The most disappointing thing was the staff. Our experience was extremely mixed we had a very good initial welcome but then a waitress for supper at the pool bar was dismissive and very unfriendly and that was the experience...

"Chambre propre, vue incroyable sur le vieux port. Personnel serviable et chaleureux"

"This hotel claims to be five stars do not stay here they stole my clothes that were in my room an then when I called front desk to report the cleaning staff stole these items they said nothing was brought to our attention and dismissed my concerns as if they took no responsibility. I have to dispute my charge just to regain compensation for a very delicate item that was stolen. Be careful do not stay here the cleaning staff steals items."

"A clean comfortable hotel walking distance to all. It was quiet and well maintained. The pillows were terrible but otherwise the room was comfortable and clean."