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"I stayed in 3 hotels on this trip but this one was certainly a swindle. The appearance and location of the hotel was the catch. The 2 rooms we were given were extremely small with all dilapidated fixtures and not well maintained furniture. The telephones in the 2 rooms booked did not work. We had to go all the way downstairs to communicate with front desk and Resturant. Room service fee was =N=2000 in comparison with similar star hotel who charge only =N=500. Doors were damaged,...

"The staff are personally respectful but apparently lack knowledge about basic standards for a hotel. Nothing except the WiFi works. No shower- had to fetch water for bathing from the tap with bucket and use plastic bow to pour water. No lighting in the bathroom. No hot water. The complimentary breakfast is basically nonexistent- only a propaganda to make you commit to eating a paid breakfast. I had to upgrade to executive room to get just a little space and sleeping comfort."

"Stellar and consistent staff and services."

"The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room"

"It was just what we needed and the staff was amazing!"

"Staff are friendly and helpful."

"Beautiful hotel! Everything was 10/10"

"Great stay and professional staff"

"Amazing service"

"The hotel staff were nice and friendly but the wifi coverage needs to be increased but their lift broke down and I was on the 5th floor"