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"Good"

"Room was boiling hot as the aircon didn’t work. I only realised this when I woke up. Told receptionist on check out and got the old “you should have come down and told us”. It’s not a big deal I was just letting them know. Just the lack of empathy or apology when this happens is a bit irritating. On the whole it’s a nice hotel. The pool is small. I managed to swim a bit but it’s about 5 strokes a full length. I wouldn’t stay for the pool if you want exercise. Location is great for the station"

"Great staff"

"Location is goo right near the train station and royal mile. Room was clean and comfortable. Good value for the price. Breakfast was a good buffet spread but pretty expensive at 18 pounds per person. The elevators were down while we were there and we did see some questionable characters in the lobby at night, but for the elevator and stairs it required a room key. The door did close a bit slowly behind you when taking the stairs unless you pulled it shut. "

"Staff was quick to address issue with broken toilet handle. Room was clean and very spacious! Breakfast had plenty of variety and was tasty. View of the river was beautiful. "

"I was able to leave my luggage before and after checkout and that was very convenient since I arrived in town about 4 hours before checkout. I was also able to check in early and the staff was very helpful and polite. My room was cleaned daily and the staff was helpful. The view was amazing and the location was very walkable to everything I Wanted to do in the city as well as the bus/train stations. "

"The staff was very nice and check in was easy. Room service was veey good but a little limited. The shuttle to the airport was very convenient! "

"Another great stay. Excellent location. Car park onsite nake travel so easy. Breakfast Excellent and staff helpful and pleasant."

"Walkable from airport, if not too much luggage. Great selection at breakfast. Rooms small yet functional. Fun deco. A great last night before an early flight. Would not stay here to visit Edinburgh, but responds well to the need near airport "