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Ulasan untuk A Victory Hotel & Suites

2.5 out of 5
A Victory Hotel & Suites
27500 Northwestern Hwy, Southfield, MI

Ulasan

5,2
Penilaian 10 - Sangat Bagus. 127 dari 1001 ulasan" "
Penilaian 8 - Bagus. 174 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 182 dari 1001 ulasan" "
Penilaian 4 - Buruk. 177 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 341 dari 1001 ulasan" "

5,2/10

Kebersihan

6,4/10

Staf & layanan

5,0/10

Fasilitas

5,0/10

Kondisi & fasilitas properti

4,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Darryl

Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

manwell

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There was no towels or Hot water
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

manwell

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

A'Marieon

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
WORST STAY EVER
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

A'Marieon

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was THE worse experience I’ve had with a hotel. Firstly when I got there hallways smell all types of ways. When I got to my room there was bugs, roaches. My bed had stains that WERE dark on the mattress. Walls were dirty in the hotel. Dead bugs in the fridge. Ended up switching to other rooms, same issue, just not as bad. Also when I used the bathroom in the middle of the night I used the bathroom. Did nothing to clog it up. Woke up to the toilet overflowing, got to the carpet so that was soaked a good 3 feet away from the bathroom. Wanted a refund (and asked for one when I was there for like 20 min) after the second issue (which they were trying to give me another room for the second time) I asked if I could get a refund AT LEAST for the night I’m not staying because at that point I wanted to be out of the hotel in general. Had to go through the Expedia process. So I left having to get another room somewhere else with no refund after. They said the refund is basically to be determined so I’m just so over this place.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Kathleen

Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Denaz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool in room is amazing
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Alexis

Poor
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Sikhumbuzo

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very very dirty. Seems like place was flooded and cupboards were not replaced as they are rotting
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Myla

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

alayah

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the whole stay was terrible and staff was rude and inefficient
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Natalie

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No detectors in the room.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Brittani

Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I was expecting to stay at the Baymount Hotel and later realized A Victory Hotel took over. You can tell they are currently remodeling and trying to make improvements. They do have a shortage of towels. The bed sheets had a few stains on them and holes. The water for bathing took 20 minutes to get hot in the morning; in the evening however, it took 2 minutes for it to become hot. The door to the room wasn't as secure as I would like it. The wall had a small hole in it. The mini fridge was not clean. The freezer had mold in it and the fridge didn't get as cold. The microwave in the room worked however it didn't have microwave plate to place food on. If you choose to stay here, bring your Lysol wipes, disinfecting spray, wall plug-ins, and prepare to clean to get a fresh smelling room. Overall, the price you pay is what you get. You don't have to pay a deposit so that's a bonus. You have access to a pool and a fitness room.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Jasmine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Roach infested!
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Talia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The lady Danielle at the front desk was very very rude to me . Hollering using a lot of hand moving . All because I mentioned to her that my heat and hot water was not working . 45 minutes went by and I never heard anything else I was told to let the water run not thinking 45 minutes into the water running still no hot water she even told me I could leave . All I requested was a room change I was there for 2 days still no room exchange . Very disappointing
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Evelyn

Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Edward

Disukai: Staf & layanan, fasilitas
Love the price and location
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Emily

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not clean, had buckets catching rain leaking in all over the place.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Ashley

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was old and the pool was closed which was a big problem seeing that’s the only reason I booked it.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Elizabeth

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Started off rough but in the end all good.
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Jonathan

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t bother going here unless you like nothing in your room to work - water, tv, broken furniture and lamps, one staff member was nice (60is year old man) but the others are rude and accuse the customer of being a nuisance when brining up said issues when their hotel is bad. Good luck to this place I hope it turns around. So bad I’m inspired to write this on Shabbos as the situation is ongoing.
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Niketa

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The receptionist took me to 3 rooms that were all filthy. The shower head was broken off in 1 and 1 had dried up vomit on the carpet. There was no staff ; therefore, it’s had to keep the place up, she tried to explain. She gave me a very difficult time approving my refund.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Sara

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Alberta

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When I first entered the hotel all I smelt was cigarette smell The back door was broke propped open where anybody can walk in The hotel smelt bad they gave me a non-smoking room so the whole floor smelt just like cigarettes and when I entered the room it was a strong smell of unclean cleanliness cigarettes and other smells room was not dusted and clean property tub was dirty bathroom was not clean smell of roaches fumes and other insects The Jacuzzi wasn't even fixed and the pool really look like it needed to be cleaned
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Deanthony

Traveler bisnis
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Shanika

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Madeline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Damon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst place ever
Roaches!!!!! No hot water tv nor microwave worked
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Tasha

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

JaJaun, Flint

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was not cleaned properly. I asked for extra towels and never got them. Room didn't have ice bucket. There was exploded soda dropping on wall and ceiling from previous guest. Shower was dirty with black around. Hair was filthy, couldnt even sit in it. Horrible stay. Very horrible on the cleanliness.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Melinda

Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

priya

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Paige

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I want my money back I purposely purchased the insurance for my stay!!!! There was ketchup and bbq sauce stains on the walls in the first room we were in there were stains on the sheets as well! It was disgusting my children asked to leave I asked the young lady to give us another room she put us in another one! This room there was no lock on the door! Carpet was filthy I told my son we had to make it work! When we decided to finally unwind and go for a swim we undressed I went into the bathroom l, I then turned on the lights and several ROACHES came out the damn blue. I am traumatized disgusted and overall mad as hell! I drew the line there and we checked out the hotel I then called Expedia to attempt to get my money back . And you denied me! What was the point of purchasing insurance if I am not protected! The only option they offered me was that the same hotel told Expedia I can be placed in ANOTHER DAMN ROOM absolutely not! I took my children and got far away! I am so displeased with EXPEDIA! Mind you (the person/s reading this I just moved back to my hometown and me and my children are living out my truck that was my last 80 I didn’t that I can’t get back! I will be taking this higher above, however else I need to go to seek justice!
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Edward

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Called ahead to make sure pool and hot tub were working and available. Woman at desk said they were. They were NOT. Entire reason I booked was to soak and rehab my knee. Room was awful, I will leave it at that. Will NEVER go back.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Christopher

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Deja

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Dana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Misty

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Callie

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No Toilet paper no towels the whole time I was there

2/10 Sangat Buruk

Brandon

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Roaches&Threats
It was horrible, we went for my birthday just to hangout wasn’t expecting anything more for what we paid but I didn’t expect this place to have roaches,ants, no hot water, false advertisement for breakfast and a jacuzzi, the blankets had stains on them and the dresser drawers were disgusting and have not been wiped out. We couldn’t get a refund because we didn’t notice any of these things within the first 15 minutes and I think it’s ridiculous we also got 2 double bedrooms at first but then had to get one double room, and 2 single and the reason being is one double room 111 didn’t lock and it reeked like cat pee. We also got threatened to leave when we told someone checking in that there was roaches and if we would of known better we wouldn’t have spent 315 for a crappy stay, after we told the man there was roaches the young lady from the front desk came upstairs to one of our rooms and threatened to kick us out if we kept telling people there was roaches because they have to give the guy a refund, the young lady even admitted she knows they have roaches but she said my boss found it disrespectful we told the dude about it. I would not recommend this hotel coming from a 17 year old and a group of my friends, honestly if anyone ever got the chance the hotel needs to be sued.
Menginap 2 malam pada bulan November 2023

4/10 Buruk

Jasmine

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Check was a breeze but the hotel needs to be shut down for renovations expeditiously. Molded ceilings, roach infestation and not a pleasant smell
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Unikka

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room has roaches and management knows about them. You hace 15 mins to ask for a refund.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Awni

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Carlos

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Hotel was very dirty and smelled like smoke all thru the hallways. The cleaning staff was very very rude.
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Brittany

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty smells have roaches really bad no clean towels or rags no fridge that works
Menginap 2 malam pada bulan September 2023

8/10 Bagus

MAISHA

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Amira

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Antanay

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023