2/10 Sangat Buruk
Shafaq
Bepergian bersama teman
3 Agu 2025
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I would like to start by stating I understand this is NOT a Hilton or Marriott and I wasn't expecting any of that BUT what i was expecting was running water in the bathtub! We checked in at 3pm and at the time of check in the staff DID NOT provide any information as to the problembthey were already addressing, which was a broken pipe. We walked into the room and started to get changed as we were only here for one night and were attenting a wedding nearby - we were looking for proximity to the venue and showering and getting ready. Couldn't do that at all since there was no water pressure for the bathtub.. you could flush the toilet and brush your teeth, but that was it. We had to get ready and head out to the wedding without taking a shower and i asked the front desk if the problem was going to be resolved before we came back, and we were explicitly told, "sir it will be ready in 20 minutes!" This was at 5:30pm.
We got back at 11:45pm and the forst thing i did was ask the feont desk if we have running water for the shower and the young lady said "No and it doesn’t look like it will be fixed until Monday, as per the management." She provided management's information as we were checking out in the morning and couldn't shower/bathe again.
I would highly advise AGINST BOOKING here and to definitely spend a luttle extra and go elsewhere as once you're in, there's nothing the front desk can do for you other than provide you with the management's contact information.
Shafaq
Menginap 1 malam pada bulan Agustus 2025