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Roberts Riverwalk Urban Resort Hotel

Properti bintang 2.5

Pilih tanggal untuk melihat harga

Ulasan

5,6 dari 10

Fasilitas populer

  • Kolam renang
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • AC
  • Gym

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 10 dari 10 kamar

Lihat semua foto untuk Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok

  • 19 meter persegi
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok

  • 19 meter persegi
  • Kapasitas 5
  • 2 queen

Lihat semua foto untuk Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, pemandangan sungai

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, pemandangan sungai

  • Pemandangan sungai
  • 19 meter persegi
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Deluxe King, Non-Smoking

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Deluxe King, Non-Smoking

  • 23 meter persegi
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Executive Suites, 1 King Bed, Non-Smoking

Executive Suites, 1 King Bed, Non-Smoking | Makan di kamar

Executive Suites, 1 King Bed, Non-Smoking

  • Pemandangan sungai
  • 28 meter persegi
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Penthouse Room, 1 King Bed, Non-Smoking

Penthouse Room, 1 King Bed, Non-Smoking | Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Penthouse Room, 1 King Bed, Non-Smoking

  • 46 meter persegi
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Suite Presidensial

Suite Presidensial | Area keluarga | Televisi layar datar 42-inci dengan saluran TV kabel dan TV

Suite Presidensial

  • 46 meter persegi
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Riverview Deluxe, 1 King Bed, Non-Smoking

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Riverview Deluxe, 1 King Bed, Non-Smoking

  • 23 meter persegi
  • Kapasitas 4
  • 1 king

Lihat semua foto untuk Kamar, 2 Tempat Tidur Queen, pemandangan sungai

Selimut bulu angsa, brankas, meja kerja, dan ruang kerja ramah laptop

Kamar, 2 Tempat Tidur Queen, pemandangan sungai

  • 23 meter persegi
  • Kapasitas 4
  • 2 queen

Kamar Standar, 1 Tempat Tidur Queen, Bebas Asap Rokok

  • 19 meter persegi
  • Kapasitas 2
  • 1 queen

Anda juga mungkin menyukai

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Kios check-in/check-out

The Siren Hotel, an Ash Hotel

Pusat kota Detroit
  • Ramah hewan peliharaan
  • Wi-Fi Gratis
  • Restoran
  • AC
9.0 dari 10, Istimewa, 1.873 ulasan
Harga sekarang Rp2.170.767
total Rp2.452.966
termasuk pajak & biaya lainnya
9 Apr - 10 Apr
The Siren Hotel, an Ash Hotel
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Tentang kawasan sekitar

Terletak di tepi sungai, Roberts Riverwalk Urban Resort Hotel berada di kawasan Rivertown, Detroit. Teater Fox dan Museum Henry Ford merupakan objek wisata budaya kawasan ini, Anda juga bisa menemukan landmark terkenal di Terowongan Detroit Windsor. Ingin menikmati suatu kegiatan atau permainan? Coba periksa Comerica Park atau Ford Field. Jangan lupa untuk menjelajahi aktivitas di area ini, termasuk bermain golf dan rental/tur segway. Kunjungi panduan perjalanan kami untuk Detroit
Peta
1000 River Place Dr, Detroit, MI, 48207

Yang ada di sekitar

  • Detroit Riverwalk
    Detroit Riverwalk
    2 mnt jalan kaki - 0.2 km
  • Kasino Hollywood di Greektown
    Kasino Hollywood di Greektown
    3 mnt berkendara - 2.6 km
  • Ford Field
    Ford Field
    3 mnt berkendara - 2.9 km
  • GM Renaissance Center
    GM Renaissance Center
    4 mnt berkendara - 2.9 km
  • The Aretha Franklin Amphitheatre
    8 mnt jalan kaki - 0.7 km

Berkeliling

  • Stasiun Millender Center - 4 menit berkendara
  • Stasiun Detroit - 15 menit berkendara
  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 menit berkendara

Restoran

  • Tim Hortons
    10 mnt berkendara
  • Wendy's
    3 mnt berkendara
  • Bucharest Grill
    11 mnt jalan kaki
  • 7-Eleven
    11 mnt jalan kaki
  • Atwater Block Brewery
    6 mnt jalan kaki

Tentang properti ini

Roberts Riverwalk Urban Resort Hotel

Hotel ini dekat dari Ford Field
Di Roberts Riverwalk Urban Resort Hotel, Anda dapat menikmati teras, layanan penatu/dry cleaning, dan perapian di lobi. Restoran di properti ini, Roberts Riverwalk, menyajikan sarapan, sarapan siang akhir pekan, makan siang, dan makan malam. Selain bar dan pusat kebugaran, tamu dapat terhubung dengan akses Internet nirkabel gratis.
Anda juga akan menemukan manfaat seperti:
  • Kolam renang indoor dan kolam renang outdoor
  • Parkir mandiri gratis gratis
  • Layanan limo/towncar, rental sepeda, dan layanan pernikahan
  • ATM/layanan perbankan, TV di lobi, dan resepsionis 24 jam
Fitur kamar
Semua kamar tamu di Roberts Riverwalk Urban Resort Hotel memiliki manfaat seperti ruang kerja ramah laptop dan AC, selain fasilitas seperti WiFi gratis dan kursi kerja.
Manfaat lainnya termasuk:
  • Selimut bulu angsa, tempat tidur sofa, dan tempat tidur lipat/ekstra (biaya tambahan)
  • Perlengkapan mandi gratis dan pengering rambut
  • Televisi layar datar 42-inci dengan saluran TV premium dan pemutar DVD
  • Microwave berdasarkan permintaan, pemanas air untuk kopi/teh, dan setiap hari

Properti serupa

Eksterior
Trumbull and Porter Hotel
Corktown
  • Ramah hewan peliharaan
  • Wi-Fi Gratis
  • Restoran
  • AC
8.2 dari 10, Sangat Baik, 1.001 ulasan
Harga sekarang Rp2.006.541
total Rp2.267.392
termasuk pajak & biaya lainnya
5 Apr - 6 Apr
Trumbull and Porter Hotel
Bandingkan dengan properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Layanan limo/town car
  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • 1 bar/lounge
  • 1 restoran

Restoran di properti

  • Roberts Riverwalk

Aktivitas menarik

  • 1 kolam renang indoor
  • 1 kolam renang outdoor
  • Gym
  • Meja biliar
  • Rental sepeda
  • TV di area umum

Cocok untuk keluarga

  • 1 kolam renang indoor
  • 1 kolam renang outdoor
  • Fasilitas laundry
  • Lemari es berdasarkan permintaan
  • Microwave berdasarkan permintaan
  • Pemutar DVD
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Tempat tidur sofa dalam kamar

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Surat kabar gratis di lobi

Layanan tamu

  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)

Layanan bisnis

  • Pusat bisnis 24 jam
  • Ruang konferensi
  • Ruang rapat

Outdoor

  • Area piknik
  • Tepi sungai
  • Teras

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Dapat diakses kursi roda (dengan batasan)
  • Lift

Lainnya

  • 1 gedung
  • 4 lantai
  • Perapian di lobi
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Comforter bulu angsa
  • King tempat tidur sofa
  • Seprai disediakan
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Pengering rambut
  • Perlengkapan mandi gratis

Hiburan

  • Pemutar DVD
  • TV layar datar 42 inci dengan saluran kabel premium

Makanan dan minuman

  • Layanan kamar terbatas
  • Lemari es berdasarkan permintaan
  • Mesin pembuat kopi/teh
  • Microwave berdasarkan permintaan

Lainnya

  • AC (pengatur suhu)
  • Brankas
  • Kursi meja
  • Meja tulis
  • Ruang kerja laptop
  • Setrika/meja setrika
  • Telepon
  • Tersedia kamar terhubung

Kebijakan

Check-in

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 23.30
Usia check-in minimal - 21

Check-out

Check-out sebelum 11.00
Check-out lebih akhir tergantung ketersediaan
Biaya check-out lebih akhir: USD 50.00

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Properti ini tidak bisa melayani check-in pada larut malam
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya USD 25 per malam
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Deposit: USD 100.00 per masa menginap
  • Biaya resor: USD 18.00 per orang, per malam
Biaya resor mencakup:
  • Akses ke pusat kebugaran
  • Akses ke kolam renang

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya check-out terlambat: USD 50.00 (tergantung ketersediaan)
  • Biaya lemari es: USD 25 per hari
  • Biaya microwave di kamar: USD 25 per hari
  • Biaya kasur lipat: USD 25 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan

Properti ini juga dikenal dengan nama

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Pertanyaan umum

Apakah Roberts Riverwalk Urban Resort Hotel memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang indoor dan kolam renang outdoor.

Apakah Roberts Riverwalk Urban Resort Hotel ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Roberts Riverwalk Urban Resort Hotel?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Roberts Riverwalk Urban Resort Hotel?

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 23.30. Check-in setelah jam malam tidak tersedia.

Pukul berapa check-out di Roberts Riverwalk Urban Resort Hotel?

Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya USD 50.00 (tergantung ketersediaan).

Di mana lokasi Roberts Riverwalk Urban Resort Hotel?

Terletak di Rivertown, hotel ini berjarak 0,2 km dari Detroit Riverwalk serta 5 km dari Comerica Park dan Ford Field. MGM Grand Detroit Casino berjarak 4,4 km (2,7 mi).

Ulasan

Ulasan Roberts Riverwalk Urban Resort Hotel

5,6

6,2

Kebersihan

7,0

Lokasi

6,2

Staf & layanan

5,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 122 dari 1000 ulasan
Penilaian 8 - Bagus. 225 dari 1000 ulasan
Penilaian 6 - Cukup Baik. 231 dari 1000 ulasan
Penilaian 4 - Buruk. 158 dari 1000 ulasan
Penilaian 2 - Sangat Buruk. 264 dari 1000 ulasan

Ulasan

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Menginap 2 malam pada bulan November 2018

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Menginap 1 malam pada bulan Oktober 2018

2/10 Sangat Buruk

John B

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
Menginap 7 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Waylon, Sault Ste Marie

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Menginap 1 malam pada bulan Oktober 2018

4/10 Buruk

Bethany

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Menginap 1 malam pada bulan September 2018

4/10 Buruk

Vicki

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Menginap 2 malam pada bulan September 2018

2/10 Sangat Buruk

M, 01610

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
Menginap 1 malam pada bulan September 2018

4/10 Buruk

Meegan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Menginap 1 malam pada bulan September 2018

2/10 Sangat Buruk

Miranda, Lansing, MI

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Menginap 1 malam pada bulan September 2018

4/10 Buruk

Steve, Ontario, Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Menginap 1 malam pada bulan September 2018

2/10 Sangat Buruk

Jamie, Toledo, Ohio

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

PeggyGray, Forest Park, IL

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
Menginap 1 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

kevin

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

sai venkatesh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Roxanne, Sault Ste. Marie, ONTARIO

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Marsha

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

The Shining (for real)

Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Menginap 2 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Jute

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Menginap 2 malam pada bulan Agustus 2018