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"Amazing Customer Service from the time we checked in to the time we checked out. Friendly staff in all parts of the Hotel. Clean rooms , comfy pillows , bed was ok. Great food especially the Pumpkin Ravioli."

"It was great "

"Very comfortable stay. Delicious breakfast "

"Location was was good very close to Cockle Bay and Pitt st Mall. Nice little cafe around the corner. Strongly recommend. We used the valet parking which was only $10 more than a parking station 100 metres away. Good value "

"Great location to stay easy to walk around and find things to do and see. Hotel was clean and friendly staff "

"The staff made our stay extra special. They made you feel as though they really cared about helping you. They were very interested in who you were and why you were there. In particular the stand outs were a Dutch male who spoke excellent English and ordered our cab for us. Dhairyaraj who was working in reception. Catherine in the dining room and a male waiter who was Catherine's colleague and wore an apron. We took a photo of his name badge but he moved too quickly and we can't read his name - Catherine might remember. The only negative was that the receptionist promised to call us when our room was ready. she didn't call and it was a very cold day."

"Literally perfect "

"I loved everything "

"Great Friday night out in town - surrounds are fabulous with tonnes of dining and drinking options - great hotel to come back to "