Inns in Willoughby City Council

"As a result of a cancelled flight, I found myself here. They were extremely helpful at the front counter. There is a new self check in process that gives you your room key. This is amazing and so easy to use. The staff were also happy to sneak in a free room upgrade for us. Amazing room, amazing everything. This will now be my go to hotel when I stay in Sydney. Also being located next to public transport/train station is very handy. If you are more of a family traveler or a light night snacker, Maccas and KFC as well as an All Hours Deli is right across the road."

"I recently stayed at the Hyatt Regency Sydney and had a fantastic experience. The staff were very friendly and welcoming, which really set the tone for the stay. The location is excellent and walkable to so many spots, making it super convenient. The hotel itself was clean, modern, and upscale, and I really liked the overall atmosphere. We had breakfast included, and it was a nice touch, with very good quality. Overall, I truly enjoyed my stay here and would definitely recommend it."

"Great stay"

"Definitely a luxurious hotel with extremely comfortable and plush beds. My husband has back issues and this is one of the main reasons why we keep coming back to this hotel. We are here three times this year and each stay is about a week. Almost every staff member is outstanding in terms of being friendly, approachable and meeting your needs and beyond. We will definitely be back in 2026."

"Excellence "

"Centrally located just beside Martin Place this is a very nice hotel with friendly staff, spacious rooms with all the facilities. The parking offer with Wilson Parking about 3 minutes walk away was also very convenient. "

"I've stayed here often. In the middle of the bustling theatre and Chinatown/Thaitown district of Sydney CBD, the location is perfect for those who like nightlife and excellent casual dining. It's a little oasis amongst this busy area, where your room is quiet and comfortable, and the staff are friendly and helpful. For those who like privacy, know that no-one can even enter the building, let alone reach your floor, without either having their room key or requesting entry to the building with the intercom. The only thing I don't personally like is that it has one of those TV's that is so smart, it can't receive local free-to-air channels, but 100 other channels, of course. I've stayed here maybe 20 times now. It's my preferred hotel in this area, and may well become yours."

"Excellent location and an excellent experience."

"The upgrades are very expensive but the service is amazing. Best for families as they treat you and your kid like royalty."