Diss hotel guide. Travelodge UK hotel in Diss, England

"Nice clean room "

"Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether. "

"Lovely clean room although quite a trek from the reception. Pool was lovely. Good choice of food in restaurant for dinner and breakfast."

"Warm welcome from all staff. Clean and comfortable. Really good food, served with a smile. Our second stay and would definitely return and recommend to others."

"Lovely location. Room well equipped and clean. Breakfast excellent as were all the staff."

"It was a good find on short notice just a minute or so from city centre. It included a kitchenette that could be very handy, and a clothes washing machine in the room! Ideal if you plan to stay a few days."

"Great location and garden, just a stroll from the park and shops. If you have difficulty with stairs warn them when you're booking. "

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that my message hadn’t even been read. This lack of communication caused immediate issues. I had to book an additional room for the following night so my daughter could have her own space, but she was then unable to check in without me being present, which created unnecessary stress. We were also travelling with a disabled guest, and the parking was a long distance away, which was completely unsuitable. The service was poor throughout. The coffee machine was out of order in the morning, and when I asked about a refund for the rooms due to the issues, I was met with a receptionist who had a very rude and dismissive attitude. I was also surprised to learn that rooms are not cleaned during your stay, which is not clearly communicated and not what I would expect. Due to all of the above, we checked out early (less than 24 hours after arrival) and had to find alternative accommodation. Overall, this was a very disappointing stay and poor value for money. I am currently pursuing a refund"

"Breakfast was good ,cleaning person a little slack , front desk people good"