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"The front desk staff were friendly and professional. The amenities were well done and the breakfast room was well appointed and as expected. "

"Excellent room condition. "

"Our stay was overall very good! The room felt a little warm at times, but we really appreciated that they provided a fan, which helped a lot. The only areas for improvement would be housekeeping. We noticed a few wall stains near the desk area in the room, and the towels weren’t replaced when the room was serviced. With a bit more attention to cleanliness, the experience would be even better. That said, the hotel is in a fantastic location, and the staff was amazing, so welcoming and kind throughout our stay. Despite the minor room issues, we truly enjoyed our visit and would definitely consider staying here again."

"Everything was wonderful. The staff was so helpful. I didn’t eat breakfast so I don’t know how it was "

"Staff at front desk and the room "

"Great location"

"The room was fine, what made our stay was the staff, just the best, engaging, helpful and informative. So much good advice that made our stay in Florence so much better. Spotlessly clean, which is so important "

"Very convenient "

"Very good "