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Ulasan untuk Hilton Garden Inn Dothan

3 out of 5
Hilton Garden Inn Dothan
171 Hospitality Lane, Dothan, AL

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 242 dari 423 ulasan" "
Penilaian 8 - Bagus. 111 dari 423 ulasan" "
Penilaian 6 - Cukup Baik. 45 dari 423 ulasan" "
Penilaian 4 - Buruk. 14 dari 423 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 423 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jerica - AGM pada tanggal 1 Mei 2024
We are glad you enjoyed your stay with us!

10/10 Sangat Bagus

Don

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jerica - AGM pada tanggal 29 Apr 2024
Thank you for your feedback!

8/10 Bagus

Charles

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jerica - AGM pada tanggal 4 Apr 2024
Thank you for your feedback

10/10 Sangat Bagus

karen a

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Fasilitas
Great price point, classy, nice bar in the lobby with very good food.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jerica - AGM pada tanggal 2 Apr 2024
We are glad you enjoyed your stay here with us!

6/10 Cukup Baik

James

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jerica - AGM pada tanggal 2 Apr 2024
Thank you for staying with us

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thought my reservation included breakfast but didn’t. A little disappointed. Otherwise good. Good location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jerica - AGM pada tanggal 5 Mar 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Sangat Bagus

Trace

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk was kind and professional. The room was clean and we slept well.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 1 Mar 2024
Thank you for taking the time to leave us a review. Our guests' feedback is very important to us. I am so glad to hear you enjoyed your stay with us, we hope if you find yourself back in Dothan we'll see you again!

10/10 Sangat Bagus

Timothy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff. Very clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 26 Feb 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

8/10 Bagus

T

Disukai: Kebersihan, staf & layanan, fasilitas
No soap in the bathroom and no body wash. All of the questions I had were not responded to until it was too late. Jessica at the front desk was very helpful. Other employees not so much.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 13 Feb 2024
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated. Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations

6/10 Cukup Baik

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Fridge, microwave, and coffeemaker inoperative
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 7 Feb 2024
Thank you for taking the time to provide feedback, though we're disheartened to hear about your experience. We take all feedback seriously and are committed to providing exceptional service to all our guests. We apologize that your stay did not meet your expectations. If you'd like to discuss your concerns further, please don't hesitate to reach out to our management team. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 5 Feb 2024
Thank you for the feedback, we are glad you enjoyed your stay here with us!

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The TV controller did not work. We went to desk and got new batteries but it still did not work.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 5 Feb 2024
Thank you for your feedback

10/10 Sangat Bagus

Shalie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and safe environment
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jerica - AGM pada tanggal 5 Feb 2024
We are glad you enjoyed your stay here with us

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Staf & layanan
My stay was great.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 17 Jan 2024
Thank you, Robert, for your feedback. We are so glad you enjoyed your stay here with us.

8/10 Bagus

Kelly

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 11 Jan 2024
Thank you for your response, we hope you enjoyed your stay here with us!

8/10 Bagus

Stefanie, Camarillo

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
Thank you for the review!

8/10 Bagus

KEVIN, Washington

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
We are glad you enjoyed your stay!

10/10 Sangat Bagus

April

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was beautiful, with great customer service. It could also use a few improvement like the elevator it really needed cleaning and the bathroom seemed to have a lot of rust on the light fixtures from weathering or some sort maybe the be water is a bit hard in the area, but overall a great stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
Thank you for the feedback!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
Thank you for the review!

10/10 Sangat Bagus

Michael

Disukai: Staf & layanan, kondisi & fasilitas properti
Easy to find off a main road with many amenities near by
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
Thank you for the feedback!

10/10 Sangat Bagus

Bruce

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jerica - AGM pada tanggal 9 Jan 2024
Thank you for the review!

6/10 Cukup Baik

Rick

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Rooms are out dated. First assigned room had a bathroom water leak with wet carpet outside bathroom door. Called office they told us we had to bring all of our belongings back down to Lobby to assign us another room (which we did not do). Our second room color was going out on tv and the bed was old and uncomfortable. Place seemed to be remodeled on outside but needs TLC on the inside.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 5 Jan 2024
I wish to take this opportunity to thank you for staying with us here at the Hilton Garden Inn, and for sharing with me your concerns. Our management and staff appreciate and rely on our guest to help us understand the areas in which our guests feel need immediate attention. We are fully cognizant that guests who stay at a Hilton facility expect and deserve the very best accommodations and service Hilton Garden Inn has built its reputation on throughout the hotel industry.I appreciate the time you took out of your busy schedule to share this with me and we can assure you these specific matters have been addressed to help ensure these same issues can be avoided in the future.We hope that you will come back and stay with us again in the not too distant future and let us know if we have successfully improved upon our services.

8/10 Bagus

forest

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 2 Jan 2024
Thank you for the review, we are glad you enjoyed your stay here with us!

10/10 Sangat Bagus

David Cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 26 Des 2023
Thank you for your feedback, we are so glad you enjoyed your stay here with us!

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 22 Des 2023
Thank you for your feedback!

10/10 Sangat Bagus

Savanna

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 20 Des 2023
Thank you for your feedback

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jerica - AGM pada tanggal 13 Des 2023
Thank you, Kevin, for the 5-star review! We are glad you enjoyed your stay!

10/10 Sangat Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very courtious!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 29 Nov 2023
We are so glad you enjoyed your stay with us!

4/10 Buruk

jeff

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Old dental floss on the floor. Rooms need to be updated
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 29 Nov 2023
Thank you for your feedback, we have addressed this with the staff and hope you will give us another try if you're ever back in Dothan.

10/10 Sangat Bagus

Jermaine

Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 20 Des 2023
Thank you for the great feedback

10/10 Sangat Bagus

Karen, huntsville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff. Quiet and clean.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 20 Nov 2023
Thank you so much for your feedback, we are happy you enjoyed your stay here with us!

6/10 Cukup Baik

Kathy

Bepergian bersama hewan peliharaan
No free breakfast
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 20 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package.

10/10 Sangat Bagus

Lamar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenience to shopping and dining. I also enjoyed the service that was available at the hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 17 Nov 2023
Thank you for your feedback we are so glad you enjoyed your stay here with us!

10/10 Sangat Bagus

Gerald

Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 14 Nov 2023
Thank you, Gerald, for the 10/10 rating. We are glad you enjoyed your stay with us.

8/10 Bagus

Juanquita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jerica - AGM pada tanggal 13 Nov 2023
We are so glad you enjoyed your stay with us, thank you for your feedback!

8/10 Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 3 Nov 2023
Thank you for your feedback, we are so glad you enjoyed your stay here with us.

10/10 Sangat Bagus

Dee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 1 Nov 2023
Thank you for the review!

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another nice stay
Front desk is very helpful. Breakfast waitress is so pleasant. Rooms are clean and in good shape. Nice bathrooms. Plenty of ground for sitting and relaxing.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 30 Okt 2023
Thank you so much for the great review. We are glad you enjoyed your stay with us.

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
HGI Dothan
Never disappointed with Hilton garden inn Dothan Al. It’s always clean and comfortable.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 26 Okt 2023
Thank you Karen for such kind words. We appreciate you staying with us.

10/10 Sangat Bagus

Herbert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 17 Okt 2023
Thank you for your feedback

8/10 Bagus

Luis

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan
Nice buffet breakfast. Needs a bit of updating. Front desk Staff sometimes nowhere to be found.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 8 Okt 2023
Thank you for the feedback! We appreciate you staying with us.

10/10 Sangat Bagus

Shannon

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jerica - AGM pada tanggal 3 Okt 2023
Thank you for your feedback, we are so glad you enjoyed your stay here with us!

8/10 Bagus

Kelvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is very kept up and clean everything went smoothly from check in to check out and the front desk was nice as well. I had no issues while I stayed.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Jerica - AGM pada tanggal 2 Okt 2023
Thank you for your feedback, we are so glad you enjoyed your stay with us!

10/10 Sangat Bagus

Jeff

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Jerica - AGM pada tanggal 25 Sep 2023
Thank you for your feedback

10/10 Sangat Bagus

Dion

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 3 malam pada bulan September 2023
Tanggapan dari Jerica - AGM pada tanggal 19 Sep 2023
Thank you for your feedback!

10/10 Sangat Bagus

Anna

Menginap 2 malam pada bulan September 2023
Tanggapan dari Jerica - AGM pada tanggal 9 Sep 2023
Thank you for the feedback! We are so glad you enjoyed your stay.

10/10 Sangat Bagus

Yan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Jerica - AGM pada tanggal 31 Agu 2023
Thank you for the feedback, we are so glad you enjoyed your stay with us!

10/10 Sangat Bagus

Tybrisha

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Jerica - AGM pada tanggal 29 Agu 2023
We are so glad you enjoyed your stay here with us!

10/10 Sangat Bagus

Nia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was clean
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Jerica - AGM pada tanggal 25 Agu 2023
Thank you for your feedback!

4/10 Buruk

Kayla, Dothan

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Jerica - AGM pada tanggal 20 Agu 2023
Thank you for your feedback