Area BBQ/piknik

Ulasan untuk The Pines Motorlodge

2.5 out of 5
The Pines Motorlodge
56 Blue Star Highway, Douglas, MI

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 68 dari 93 ulasan" "
Penilaian 8 - Bagus. 16 dari 93 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 93 ulasan" "
Penilaian 4 - Buruk. 3 dari 93 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 93 ulasan" "

9,8/10

Kebersihan

9,2/10

Staf & layanan

8,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Douglas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All great.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Steve pada tanggal 14 Mei 2024
Thanks for choosing us! Have a great summer!

10/10 Sangat Bagus

Melody

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean. Hidden gem!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Steve pada tanggal 14 Mei 2024
Thanks for choosing us! Have a great summer!

10/10 Sangat Bagus

Lori, Westland

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this property. The rooms are clean, and comfortable. Close to Saugatuck and beautiful Oval Beach on Lake Michigan. I have stayed here before and will continue to when I'm in this area. 🙂
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Steve pada tanggal 14 Mei 2024
Thanks for choosing us! Have a great summer and hope to see you again!

10/10 Sangat Bagus

Randi and David

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Steve pada tanggal 13 Okt 2023
Thanks for choosing us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Steve pada tanggal 13 Sep 2023
Thanks for choosing us!

10/10 Sangat Bagus

Krystin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super Cute Retro Hotel
What an awesome retro hotel in Saugatuck! I will definitely be back every summer!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Steve pada tanggal 9 Sep 2023
Thanks for choosing us for your retro getaway!Have a lovely fall and look forward to seeing you again down the road!

10/10 Sangat Bagus

Michael

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Steve pada tanggal 24 Agu 2023
Thanks for choosing to spend some time with us!

10/10 Sangat Bagus

Danielle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 3 Agu 2023
Greatly appreciate your patronage and hope to see you again down the road! Enjoy the rest of your summer!

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 31 Jul 2023
Thanks for spending some time with us and have a fantastic rest of your summer!

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 29 Jul 2023
Greatly appreciate you choosing us! Have a great weekend!

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 25 Jul 2023
Appreciate you spending some time with us!

10/10 Sangat Bagus

Lynn

Bepergian bersama keluarga
Clean
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 19 Jul 2023
Thanks for choosing us and hope you are off to a great summer!

10/10 Sangat Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 19 Jul 2023
Thanks for choosing to spend some time with us and hope to see you again!

2/10 Sangat Buruk

Andrew

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Scot, Front Desk pada tanggal 21 Jul 2023
When you book a room with 2 guests and show up with 4 guests, there are going to be extra person charges. Not only is it stated in our listing, but standard in the lodging industry. Apologies if that offended you. We allowed you early check-in and only charged you for one additional guest waiving the charge for the 4th guest and did not charge you for the second night cancellation because you were upset about the extra person charges. I guess we felt we tried to accommodate you but you did not.

10/10 Sangat Bagus

Annelize

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Steve pada tanggal 8 Jul 2023
Thanks for choosing us!

4/10 Buruk

Sharon

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Steve pada tanggal 24 Jul 2023
Unfortunately, by your own admission to our staff in follow-up phone calls, you mistaking booked a non-refundable reservation for the day of arrival through Expedia taking the room out of our available inventory. You stated to staff that you actually wanted to book the same date not for June but July--a month later. We did cancel you out of Expedia without any consequence so we were a little dismayed you chose to review us with a 2 after all we did to minimize your situation with no financial repercussion.

10/10 Sangat Bagus

Bree

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved staying for a couple days at the Pines. The rooms are kept immaculately clean, and appear to be recently remodeled with a comfy bed. Walkable to the shops in Saugatuck with a considerable time commitment, but I did see a place renting bikes by the Root Beer Barrel, which would be a fun way to get around and explore. It’s a beautiful, peaceful, artsy area, and makes for a great weekend trip.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Steve pada tanggal 19 Jun 2023
Thanks so much for choosing to spend some time with us! Have a great summer and hope to see you again!

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service Fun room, super community patio
Tanggapan dari Steve pada tanggal 14 Jun 2023
Thanks for choosing us! Have a great summer!

10/10 Sangat Bagus

AMY

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved it!
Super clean and cozy. Convenient location, as we were able to get a free ride with the Interurban trolley. We will stay again!
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Steve pada tanggal 1 Nov 2022
Thanks so much and look forward to seeing you again!

8/10 Bagus

Lori

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
So pleasingly comfortable and charming! Loved the outdoor area. Would have loved to see the shop— not open during our off season/off week stay. Happy for coffee—would love an in- room option for coffee though for early risers. We will come back again for sure!
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Steve pada tanggal 22 Okt 2022
Thanks for choosing us and have a great fall!

10/10 Sangat Bagus

Dan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean and comfortable, will good back there again
Menginap 2 malam pada bulan September 2022
Tanggapan dari Steve pada tanggal 1 Okt 2022
Thanks Dan! Appreciate your patronage!

6/10 Cukup Baik

Barbara

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Asking exactly what time we would arrive is new. Not being able to go in for check in d/ t Covid is out of date. No breakfast as advertised. Coffee provided but not until 9 o’clock is very inconvenient. No instructions to work tv in room.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Scot, Front Desk pada tanggal 27 Agu 2022
When you arrive after 5 pm and we have not heard from you, we do reach out to make sure all is well with your travels, apologies if that was odd for you. As I was in the garden watering when you arrived, I did meet you at your car for check-in and to orient you with the area. Since you didn't have to leave your car, I would think that would have been a convenience. We do not advertise breakfast during the week, only continental on the weekends. A simple call to the front desk could have assisted with your TV. Finally, I am not sure how to even respond to "Covid is out of date" and how that statement applies to your stay? We do appreciate you staying with us for the one evening and wish you the best for the rest of your summer.

10/10 Sangat Bagus

Renita

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Steve pada tanggal 1 Agu 2022
Thanks for choosing us! Hope to see you again!

10/10 Sangat Bagus

Karin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved our stay - newly renovated, spotlessly clean, great outdoor sitting area - absolutely delightful! We will be back!
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Steve pada tanggal 28 Jul 2022
Thanks so much for choosing us! Hope to see you again!

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellence!
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Steve pada tanggal 20 Jul 2022
Thanks so much for choosing us! Hope to see you again!

10/10 Sangat Bagus

Catherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The host was very helpful and gave solid recommendations and directions. I had family staying nearby, and they said the next time they'll look into staying at The Pines Motorlodge instead. It was very clean with a fresh vibe. If you're a pillow snob, I suggest bringing your own. My husband had no issues with theirs, but I'm a snob, lol. But that was it. We'll definitely stay there again. Loved it!
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Steve pada tanggal 18 Jul 2022
Thanks for spending some time with us! Hope to see you gain!

4/10 Buruk

Donald

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Booked on Expedia. Showed up. Had a dog. Told pets not allowed so could not check in. Asked for a refund and staff (owner maybe) told me nothing could be done and to take it up with Expedia. Expedia told me it was the owner who charged me sending the ball back to him. Called to resolve but no word back. Had insurance on the booking. Still waiting to hear. Owner (I assume) of hotel very rude. Made me wait outside to sign paperwork for registration, which I never signed.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Scot, Front Desk pada tanggal 17 Jul 2022
I was never rude to you. I did not make you wait outside, I greeted you in the parking lot with visitor's guides and the room key while you were sitting in your car as you parked several rooms down from the office. When presented the folio to sign, you announced you were travelling with a pet. I explained that due to insurance, we cannot accept pets. It is also posted on our Expedia posting. You booked our last room as a non-refundable Expedia reservation agreeing to their terms and our policies. You stated you had purchased insurance through Expedia and you would take it up with them. That was also restated during our phone call. I was waiting to hear back from you once you had contacted the insurance carrier about options.

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I only stayed one night but I will def be staying again if I am in the area. The location is perfect, close to everything. It is a unique little motor lodge with fun decor. Check in/out was easy.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Retro Steve pada tanggal 2 Jul 2022
Glad you had a nice stay. Hope to see you again!

10/10 Sangat Bagus

Shelly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Charming property with impeccably clean rooms. Would absolutely stay here again!!
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Steve pada tanggal 10 Jun 2022
Thanks so much Shelly, hope to see you again down the road! Have a great weekend!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, great location with fun, unique tasteful decor. The continental breakfast looked amazing. $200 a night would have been reasonable if some of the amenities were higher quality (sheets were a bit scratchy, towels thin, bar soap provided but no liquid shower gel) A bottled water in the room would have been nice. The room had a funny odor when I first arrived but improved with opening the windows and running the fan. While I appreciated the easily accessible plug by the bed, the bedside lighting was a bit dim for reading in bed.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Scot pada tanggal 9 Jun 2022
Thanks for the feedback. Our posted rate on our site booked direct was $199 for that evening. However, you booked through Hotels which does have commissions added to our base rate paid to Hotels. We start the season with all new linens and towels so perhaps they are still too "new"? Any odor might have been from the new carpeting installed two weeks back, glad the windows and ceiling fan worked for you. Have a great summer!

10/10 Sangat Bagus

Donald T

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I LOVED this property! Intimate (13 guest rooms), super gay-friendly & hospitable.
Menginap 2 malam pada bulan September 2021
Tanggapan dari Steve pada tanggal 18 Sep 2021
Thanks for spending some time with us! Hope your travel up north was great!

10/10 Sangat Bagus

Rita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very pleasant stay! The only negative was that there was no coffee in the mornings!!
Menginap 2 malam pada bulan September 2021
Tanggapan dari Steve pada tanggal 9 Sep 2021
Thanks for hanging with us. Nice to see you all again.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Liked the motel. Rooms were nice and clean. Management needs to step it up. Was not informed about cleaning rooms or clean towels and where to get them. They need to have coffee and bagels at 7 in the morning for the price they charge for a room.
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Steve pada tanggal 21 Jul 2021
Guests are sent an email explaining that we are not providing daily housekeeping as we are severely short staffed--an issue everywhere unfortunately. This is also explained at check-in. However, we do provide fresh towels daily if you just touch base with staff. Coffee is served from 9-11 am. This is also in the email and conveyed at check-in. Regarding the rate, had you booked direct with us, your rate would have been lower. Booking through Expedia does come with additional charges and commissions charged by Expedia. I appreciate that you liked the property and your room. Hopefully we will see you again and best wishes for the rest of your summer!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Steve pada tanggal 28 Jun 2021
Thanks for spending some time with us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Steve pada tanggal 3 Nov 2020
Thanks for choosing to spend some time with us! Have a great fall and we hope to see you again!

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Steve pada tanggal 3 Nov 2020
We appreciate your business and hope you're headed into a great fall and that you choose us again for Future travel to the area.

10/10 Sangat Bagus

John K

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great retro vibe
Great retro vibe and great convenient location to lots of activities and restaurants.
Menginap 4 malam pada bulan Agustus 2020
Tanggapan dari Steve pada tanggal 3 Sep 2020
Thanks for choosing us for your retro getaway! Hope to see you again down the road and have a great fall!

10/10 Sangat Bagus

JaneandVeronica, Springfield, MO

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful place to visit. Oval Beach was great. Cute shops and eateries. Parking is limited so go early.
Menginap 4 malam pada bulan Agustus 2020
Tanggapan dari Steve pada tanggal 10 Agu 2020
Good point about beach parking, early bird does get the beach parking. Thanks for staying with us!

10/10 Sangat Bagus

Terry, Three Oaks MI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was small and so cute!! So nice and innkeeper was so helpful.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Steve pada tanggal 21 Jul 2020
Thanks for choosing to spend some time with us! Hope to see you again and have a great rest of your summer!!

8/10 Bagus

Allison

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The proprietor was very accommodating and helpful. Great local recommendations too!
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Mari

Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019
Tanggapan dari Steve pada tanggal 14 Sep 2019
Thanks for making us your home away from home! Have a great Fall and hope to see you down the road!!

10/10 Sangat Bagus

TimandVickie, Anderson, IN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access and friendly staff. The room was clean and comfortable.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Steve pada tanggal 3 Sep 2019
Thanks for staying with us! Hope to see you again!!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 29 Agu 2019
Thanks for choosing us!! Have a great Holiday weekend!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 21 Agu 2019
Thanks for choosing us!

8/10 Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Michigan get away
Room was very clean and comfortable. Staff was very helpful and courteous. Bathroom small but ok. Location is great! Overall we enjoyed our stay.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 18 Agu 2019
Thanks for choosing us and hope to see you again!

10/10 Sangat Bagus

Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 14 Agu 2019
Thanks for choosing us for your getaway!!

8/10 Bagus

Ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kitchy
Short vacation. Nice place. Sat on porch and talked to neighbors.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 11 Agu 2019
Thanks for spending some time with us! Hope to see you again down the road!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a minor inconvenience with the internet and Steve went above and beyond the call of duty working with the service provider to correct the issue. They also then offered us a small discount on future visits which was very generous. You don't often know what kind of person you are dealing with until something goes wrong. These folks were great and we'd recommend this place to anyone. The rooms are great and so is the location.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Steve pada tanggal 11 Agu 2019
Thanks for choosing us again....