Downstate New York hotel guide. Hyatt Hotels hotel in Downstate New York, New York

"Staff was friendly and nice. Just two issues, elevator times were extremely slow at times and crowded due to how long they took. Other issue was cleanliness, when we arrived to our room we found a key card in the couch cushion when we sat down and the dirty windows ruined our view."

"Pros: Staff was friendly. Bed was comfortable. Room was clean. The location is fantastic for exploring the city! Cons: zero amenities-no fridge/microwave/coffee maker/vending machines. Bathroom is terrible with only a small pedestal sink and an old tub and it’s very small. Toilet didn’t flush well at all. The TV is old and kept shutting off. Overall it suited the need and provided a comfortable bed after long days walking in the city. Despite the lack of amenities we would likely stay there again for the convenience of its location!"

"Everything is brand new. Hotel and rooms are beautiful. Staff is friendly and great!"

"Excellent "

"Clean, modern room with big size bed and an awesome view of the city. Lovely friendly staff, great welcome!"

"Staff were great!! Arrived early that morning after our flight and a room was available so they upgraded us to a queen room for free. Super convenient to Times Square, Hells Kitchen, Theatre district, and more. We were super impressed with location. The room was clean and bed was comfortable. Would highly recommend anyone looking for a great location to stay here! "

"Very nice hotel in Times Square. I would go back "

"Super clean, great helpful kind staff "

"Exactly as pictured even more gorgeous in person! Our room was extremely clean and cleaned daily. The area is pretty convenient and easy to get around the city. Highly recommend!"