Berdasarkan pada 144 ulasan yang telah diverifikasi

3,8 dari 5
77% tamu menyarankan
3,9 Kebersihan kamar
4,1 Pelayanan & staf
3,6 Kenyamanan kamar
3,8 Kondisi hotel
Ulasan Terverifikasi Expedia
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 16 Sep 19
Room clean & nice but a bit small to move around if 2 person inside. Okay for short stay, worth the price.
4 dari 5
oleh Traveler yang telah diverifikasi

Traveler ini hanya memberikan skor - tanpa komentar Dikirim pada 14 Sep 19
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 10 Sep 19
The location is very strategic. Walking distance to the mall, Komtar and others nearby tourist attractions. Even though the room is so small(even for two person) but it is fine as we are here to explore the town so most of the time we’re not in the room. Might as well choose this hotel for next trip to Penang. P/S : They did not provide iron and iron board in the room maybe because there were not space m but they did have ironing area at the corridor which is abit uncomfortable.
Komentar dari Pihak Hotel
11 Sep 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you for your review! I am glad that you enjoy exploring in Penang. We sincerely looking forward to serving you again in the near future.
4 dari 5
oleh Traveler yang telah diverifikasi dari Selangor

Dikirim pada 10 Sep 19
In the heart of town
Komentar dari Pihak Hotel
11 Sep 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you for the review! I am glad that you enjoy the location of the hotel. We sincerely looking forward to serving you again in the near future.
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 07 Sep 19
Overall good
Komentar dari Pihak Hotel
09 Sep 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you for the review! Your valuable feedback would keep the team inspired and improve further. We sincerely looking forward to serving you again in the near future.
3 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 03 Sep 19
Room too small ... price not reasonable ...
Komentar dari Pihak Hotel
04 Sep 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you for the review! Please let me enlightened you that Cititel Express Penang main website and key in the promo code: BestRateCHM, you will get the best rate for it. We sincerely looking forward to serving you again in the near future.
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 22 Agu 19
Nice hotel
Komentar dari Pihak Hotel
26 Agu 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the facilities and the services of the hotel. We sincerely look forward to serving you again in the near future.
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 17 Agu 19
Clean n clear
Komentar dari Pihak Hotel
19 Agu 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the facilities and the services of the hotel. We sincerely look forward to serving you again in the near future.
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 13 Agu 19
Location was good. No facilities at all and very care toilet amenities. More eateries would be good. Concierge was non existent.
Komentar dari Pihak Hotel
15 Agu 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Selamat Sejahtera from Cititel Express, Penang. Thank you for choosing Cititel Express as your preferred choice of accommodation whilst in Penang. First of all, we appreciate you taking the time to share your feedback with us. We have taken note of your feedback. The feedback has already been forwarded to the respective department for further improvement. Besides, we are glad that you like the location of our hotel. If you need transportation, you may ask from the front office, we will arrange it for you. We sincerely look forward to serve you again in the near future.
4 dari 5
oleh Traveler yang telah diverifikasi dari Puchong

Dikirim pada 01 Agu 19
Good location, clean, with car park.
Komentar dari Pihak Hotel
02 Agu 19 oleh Tony Goh - General Manager, Pihak Hotel
Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.