"we were told they had a pool, not working. We were told the skywalk was available to get to the target center, we are two females and werent comfortable being in a city we dont know in the dark, this was THE ONLY REASON we chose this particular hotel, for our safety. When i checked in she informed me it closed at 5pm because they are connected to area business offices. SO WHY ADVERTISE YOU CAN GET TO A CONCERT THROUGH THE SKYWALK WHEN THEY CLOSE AT 5PM??? how many concerts do you know that start before 5pm? remove it! Seriously, the reason we booked this hotel was only because of that skywalk. We paid extra just for the skywalk! We could of found much cheaper! Then, city view...what a joke, we were against a cement wall!! And right below that was a pile of construction going on. This was a final straw, i called saying I picked a room specificly showing the city view! She told me to come back and she will give me a new room. So i gave her my key card from room 201 and she gave me the new one for 308. lol. Really?? And her EXACT WORDS WERE "this room is a city view room!" okay, lol lets see...Umm, there were now 2 windows, both facing a brown wall this time! 3rd floor, so how can you even think this is city view. I tried stretching and seeing if i could possibly see anything other than the wall, and I could see the very corner of the end of that building, against the next building! Not even one light from any building was seen! concert starts in an hour, took it."