"I loved the fountain show and the breakfast at Gastronomy. The water park next door was great fun. The staff when checking in was not friendly and my room had a weird smell.. I had maintenance people constantly in and out of my room for 3 days. They got me humidifier for the stinky smell that was in my room. I was move to a different room eventually. It was a lot of work repacking my closet at things close to midnight. My stay was 6 days, I felt I was not properly treated, until I met with the manager. She fix things immediately. But I felt it was a little too late. Even when we sat in the front lobby for drinks and dessert the staff was not welcoming. My over all thought try it out for a few days but staying longer you will see its beautiful to look at but the staff lacks warmth and knowledge on how to fix things. They keep asking me what I think they could do to make up for it. I’m like I don’t know give us a buffet dinner. We had to ask them like 3x they looked at us like we were crazy. Anyway I don’t think I would stay there again one time was enough for me, Its not a 5 star service that’s for sure."
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