"Food was awful. Never got clean towels and even had a used one on the bathroom door. Rooms never cleaned during the visit. Employees just sat on phone watching TikTok"
"During my two‑night, three‑day stay, the elevator next to the second floor was out of service the entire time. Because I had a lot of luggage, I had to use the elevator on the opposite side and frequently rely on the emergency stairs, which was inconvenient. Fortunately, my room was not on a higher floor, so it was manageable."