Hotel All-In di Duong Dong

"The staff was friendly "

"Overall, the experience was only nice because of the proximity to the beach and the sunsets. Other than that, it has been such a disappointment. The cleanliness standards are so low - the food was left outside door, multiple staff walk past the door and no one cleared it. Ants were all over the place. The AC was leaking water, wasn't cooling the room despite maintaining it at a constant 18 degrees. The staff were a cherry on top of this, so hostile, rude and incompetent. Brace yourself with a...

"プールで一日中遊べました。スタッフはとても感じが良く、良い時間を過ごせました。"

"客室も広く、滞在しやすい空間でした。プールも目の前で子どもを安心して遊ばせることができ、本当に良かったです。グランドワールドにも歩いていくことができ、食事やマッサージ、買い物にも困りません。ホテルの前にはコンビニもあり、滞在中何度も利用しました。グランドワールド内には両替、ランドリーなどなんでもありました。欲しいものがすぐに手に入るよいホテルでした。また行きたいです。"

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with...