"We were at this hotel to go to a family wedding. We reserved a handicapped room hoping for a walk-in shower. Nope. However the closet clothes bar was very low —I guess for a wheelchair bound person. There was a plastic piece to cover the bump from the tile area to the carpet. It was nailed down but the nails were popping up & we constantly caught our shows & socks on those nails. We found hair stuck to the inside of the shower curtain which we couldn’t remove. On our last night in the hotel, we found a huge chunk of hair as if from a wig or extensions. GROSS!! Someone had clipped their thick toenails & they were wedged on the carpet. YUCK! We only ate the offered breakfast once & we’re quite disappointed. The ONLY positive thing we can honestly say is that we loved the bed. Out of our 4 night stay, we slept really well for 3 nights. Nope, we will never book at a Comfort Inn & Suites again. I stayed in a different one (same name) in northeast Tennessee & we had to room with ants!! Never again."
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