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Ulasan untuk OYO Marine Parade Hotel, Eastbourne Pier

2 out of 5
OYO Marine Parade Hotel, Eastbourne Pier
13-14 Marine Parade, Eastbourne, England

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 72 dari 313 ulasan" "
Penilaian 8 - Bagus. 91 dari 313 ulasan" "
Penilaian 6 - Cukup Baik. 60 dari 313 ulasan" "
Penilaian 4 - Buruk. 38 dari 313 ulasan" "
Penilaian 2 - Sangat Buruk. 52 dari 313 ulasan" "

7,0/10

Kebersihan

7,4/10

Staf & layanan

5,8/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dale

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Anneke

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs. The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all. Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is. All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

EVELYN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff & very clean.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Julian, Birmingham

Disukai: Kebersihan
Handy location
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

PUI YEE LATONIA, BN25 3HA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Take some time to wait for hot water, sometimes even no water maybe a lot of guest taking shower at the same time, sometimes water is too hot sometimes is completely cold, it is hard to control. Also, the toilet is a bit cold, my room is 31 on 3rd floor. But the Reception staff is very kind and friendly.
Menginap 10 malam pada bulan Februari 2024

6/10 Cukup Baik

Reanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Daz

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible experience
I booked a treble room for myself and my daughters, as a birthday night out, I checked in at 5pm Sat 3rd by myself, as was told the hot water would take 5-10 minutes to come through, It didn't even get warm in the 15 hours I spent there, The bed was so uncomfortable, could feel every spring, And as of the (Bathroom) Disgusting, the toilet looks like it has never seen bleach, Awful, And so noisy, I hardly slept, And decided to leave at 8am Sunday 4th,i felt dirty and had to make alternative accommodation as I was not prepared to have my daughters stay, £106 wasted.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

J

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
hotel.com v's OYO
I'm not knocking the place at all for the price we paid. But booking through hotel.com / OYO has its problems the booking wasn't passed on the the hotel so it took a while to confirm the booking could have been a problem if they were full... staff was very courteous.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

CRaig

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff and will definitely use this hotel for my business stays going forward. Thanks again for your help
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Philip

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Avoid
Staff were difficult about allowing checkin on a prepaid stay from one town over insisting on photo id that wasn't a term of booking. The room itself was cold and didn't even have toilet paper.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ola

Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Kay

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Mouldy wet thin walls could hear everything more like a hostel then a hotel could hear arguments people screaming outside if i had somewhere else to go i would have i went to relax after a head injury which has forced me to stop work for the time being definitely wasn't relaxing
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Simon

Bepergian bersama keluarga
Arrived on a Friday for a 2 night stay, so as it was a weekend I expected some noise from other rooms, and was not surprised when I got woken up at 4.17 on the sat morning by the 2 girls next to us coming back shouting and swearing, this went on till about 5ish. Apart from that it was what I expected for the price I paid, not the best but not the worst either, we just used it basically as somewhere to sleep (when able to).
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Ola

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff are amazing and helpful.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Barbara pada tanggal 6 Nov 2023
Hi, Ola! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

10/10 Sangat Bagus

Farzana

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Gail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely room and nice touches with treats on the bed
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Barbara pada tanggal 6 Nov 2023
Hi, Gail! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

4/10 Buruk

Tracey

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The only good thing about our room was the view and the bed was comfy, although it was on a slope!! Toilet seat hanging off, decor wasnt great, windows in needs of replacing or fixing!!!.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joey pada tanggal 6 Nov 2023
Hi, Tracey! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

10/10 Sangat Bagus

Stacey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff. Lovely rooms. Bottled water and a chocolate on arrival was a beautiful thoughtful gesture.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Barbara pada tanggal 6 Nov 2023
Hi, Stacey! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

2/10 Sangat Buruk

Julie

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Close to sea ,friendly staff, plenty of tea, coffee etc.. No hot water in shower but was in sink,despite running for over 10 minutes on two occasions.,not very clean on the lower shower tiles.And only supplied small hand towels asked for a larger one but didnt receive it. Noisy ,pub next door and people in and out all night . main door being left open despite keypad. It needs a self closing door. Dirty stained mattress and worst of all two bugs in bed !
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Dewi pada tanggal 6 Nov 2023
Hi, Julie! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue, and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Dewi

2/10 Sangat Buruk

Lord

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
On arrival the guy on reception was simply stank. Whilst he was pleasant enough he clearly had not had a shower for weeks. The smell was so strong that it filled the air in reception. The building is in a poor state of repair the shower eitrher freezing or red hot. In simple terms this place is not bad it is disgusting.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Joey pada tanggal 6 Nov 2023
Apologies for the inconvenience caused, Lord! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

8/10 Bagus

Dawn

Disukai: Kebersihan, kenyamanan kamar
Great hotel for the price
Nice basic hotel, comfortable and clean, excellent location, wifi. Kettle in the room with tea/coffee / biscuits was a bonus. Difficult to find! Small sign on a small frontage, nothing like the picture. Not being able to speak to a human being beforehand meant that I could not find out where to park beforehand.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tim pada tanggal 6 Nov 2023
Hi, Dawn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Sangat Bagus

Nicoleta-Hermina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Peace and quiet,clean,lovely location Thank you
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tim pada tanggal 6 Nov 2023
Thank you for rating us highly, Nicoleta! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
After arriving at the hotel and going out for dinner when we arrived back and started the shower there was no hot water. Again in the morning when we woke up we left the shower running for around 25mins and still no hot water. We stayed Friday to Sunday with no hot water in the shower. There also was no one at the front desk in the morning or at night to discuss this with which meant it could not be rectified. We also had a child with us staying and couldn’t even have a basic shower. After trying to contact the property we have had no response. Unfortunately a disappointing stay.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Dewi pada tanggal 6 Nov 2023
Never meant to disappoint you, Hi! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

8/10 Bagus

Günter

Menginap 2 malam pada bulan September 2023
Tanggapan dari Tim pada tanggal 6 Nov 2023
Hi, Gunter! Thanks a lot for giving us the perfect rating. Next time, we are going to carry out our best efforts to pull this off to a whole new level. Regards, Tim

10/10 Sangat Bagus

Damian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff and amazing value
Menginap 2 malam pada bulan September 2023
Tanggapan dari Noah pada tanggal 6 Nov 2023
Glad to see that you have rated us super, Damian! Hope to serve you soon with an even more happening stay. Regards, Noah

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel for a great price
I have stayed here quite a few times recently and have found that for the price it is a very good hotel. Good WiFi, comfortable and clean mattress and sheets. The reception staff very friendly and accommodating.
Menginap 1 malam pada bulan September 2023

4/10 Buruk

MICHAEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
No hot water.
No hot water for a morning wash/shower.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Gareth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Damian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and helpful
Menginap 3 malam pada bulan September 2023

2/10 Sangat Buruk

Gary

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Dariusz

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Jo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Damian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and comfortable hotel
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Helen

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Liam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Maria pada tanggal 12 Sep 2023
Thanks for your kind and lovely words, Liam! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Perfekt läge
Mkt prisvärt och trevligt bemötande
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

MD

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s very close to the beach any compare with price the service was average.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Shirley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and polite staff
Menginap 2 malam pada bulan September 2023
Tanggapan dari Ava pada tanggal 12 Sep 2023
Thank you for the wonderful comment, Shirley! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ava

10/10 Sangat Bagus

Ljubov

Menginap 1 malam pada bulan September 2023
Tanggapan dari Dewi pada tanggal 12 Sep 2023
That is great to hear, Ljubov! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 Bagus

Nadia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a good and comfortable stay at this hotel next to the pier. Room was clean and comfortable. Overall great experience
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ava pada tanggal 12 Sep 2023
Loved to hear this, Nadia! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Maria pada tanggal 12 Sep 2023
Hi, Daniel! We are elated to know that you liked our services. Regards, Maria

10/10 Sangat Bagus

Gary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Very helpful staff.made our stay awsome. Went the extra mile.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ava pada tanggal 12 Sep 2023
Thank you for rating us with such awesome words, Gary! We will strive to keep up with your expectations always. Regards, Ava

10/10 Sangat Bagus

Ola

Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Graham

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Charlie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, walking distance to most activities and a clean room.
Tanggapan dari Ava pada tanggal 12 Sep 2023
Hi, Charlie! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

8/10 Bagus

Agnieszka

Bepergian bersama keluarga
Disukai: Staf & layanan
The room itself was nice and updated. Room had kettle, teas and biscuits. Bathroom was from 70ties and communal areas had very dirty carpets. Staff at check in was very friendly.

8/10 Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for money on sea front. Free evening parking to 8am on Marine Parade. Impressed with 2 chairs/table & tea/coffee making facilities in double room. Would return.
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Lisa

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Not impressed shower door broken bed bugs my boyfriend has bites all over he’s legs and could feel every spring in the mattress absolutely disgusted
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Loreta

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Maria pada tanggal 12 Sep 2023
Hi, Loreta! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

10/10 Sangat Bagus

mary Irene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place is a decent hotel with lovely seaview. 2 minutes walk to the beach. Very helpful staff especially to Hany. We received a Five star service
Menginap 2 malam pada bulan Agustus 2023