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Ulasan untuk Regency Inn And Suites

2 out of 5
Regency Inn And Suites
1828 S Hastings Way, Eau Claire, WI

Ulasan

5,2
Penilaian 10 - Sangat Bagus. 33 dari 438 ulasan" "
Penilaian 8 - Bagus. 88 dari 438 ulasan" "
Penilaian 6 - Cukup Baik. 85 dari 438 ulasan" "
Penilaian 4 - Buruk. 92 dari 438 ulasan" "
Penilaian 2 - Sangat Buruk. 140 dari 438 ulasan" "

5,4/10

Kebersihan

6,2/10

Staf & layanan

3,6/10

Fasilitas

4,6/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Custimer service was exceptional
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Polo

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not good.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

James

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a scary place dimly lit inside and the clerk made me very uncomfotable was asking alot of personal questions
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Rachel

Disukai: Staf & layanan
Convenient location.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jason

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
DO NOT STAY HERE! The moment I drove into the parking lot, I knew I made a huge mistake. The three main reasons I chose the Regency were the pool, free breakfast, and a safe place to sleep. I got none of those. The pool was closed. We were told there was no breakfast. And the rooms were in such disrepair that it felt unsafe.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jason

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Debby

Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not the worst stay I've had, but a solid number 2.
5 of the 8 lights in the room worked, yet it was still extremely dark. There was no mention that the pool and hot tub were closed. The morning we left the indoor pool had begun to freeze over, that should give you an idea of the temp inside the place. When we first got there the room was freezing! There was a hole in the wall of the tub, the threshold from the bathroom was damaged and looked like someone had folded it back and forth to break it off and left the sharp bits pointing up. We covered it with a towel for the night. There was no garbage can in the room.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Laurie, Appleton

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nathan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Excellent staff. A very accommodating facility that does the best it can with what it has. Thank you so much Regency staff and management!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Nathan

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Shawn

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The owner was kind and helpful, however many things did not work or were not even present.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

aadam

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property smells and very dirty
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Ntomoo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Linda

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Run down. No toilet paper in the room. Missing light bulbs. Pool and hot tub were nonfunctional and looked like it had been that way for a long time. No breakfast. Electric sockets hanging out from walls. Water didn’t drain from tub…the entire place smelled of smoke…I could go on. Do not be deceived by outdated pictures.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Dean

Bepergian bersama keluarga
The pool had algae in it. There was seamen on the sheets There were cigarette burn holes on the sheets & floor. I walked out & found a better place. Unfortunately I can’t get a refund. I recommend Expedia drop this place
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Cierra

Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Ashton

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT STAY HERE!!!!!
Tweaker hub, beware and stay out. Rooms are not clean, cigarette burns in furniture and to many chemicals used on everything. This place was supposed to be condemned two months before we stayed. I can’t believe we payed almost $70 for this dump to only walk out 5 minutes in. DO NOT STAY HERE
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Gwendolyn

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Janelle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Overnight stay
Room is clean and bed comfortable. I was very happy that they allowed my dog to stay in the room with me.I was disappointed that the pool was dirty and not taken care of as i had been looking forward to a swim. The motel needs paint and basic repairs.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Evie

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Stay at your own risk! Pictures posted must be very old! Our room was not available (since "none of the double queen rooms had been cleaned"). No lightbulb in the lamp, so room was dark. Vanity was rotting on the bottom. Jaccuzi had missing parts (jet covers/dials), towels were stained (but front desk staff gave us newer/nicer towels that were not so bad). Pool is not heated, very.. very cold water! No kid would swim in that! Water in the pool is stagnant, looks like the surface needs scimming. Big jaccuzzi has NO water in it... but even with water.. you'd be taking your chances. Right away, encountered 2 drunk men carrying bottles of booze walking around the motel. People played pool right outside our room and had their music so loud I could tell what the rappers were saying while trying to sleep. Place smeels like Marijuana.. everywhere!! No complimentary breakfast (though that's what is advertised). There is a reason it is so cheap!!!! YOU ARE NOT PAYING FOR SAFETY AT THIS MOTEL!!!!!!!! ROOM DOORS CAN EASILY BE KICKED IN ALSO!!! Expedia needs to intervene BIG TIME on this place!!!!
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Tom

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Julie

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Allen

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Wayne

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Check-in Hostess was mumbling, the room we reserved was no longer available, the room next to the pool was noisy all night long! No cups in the room, shelves were falling off the wall, no coat hangers, holes in the draywall. Check in lady said it is for sale and you should have seen before. Trailer with soiled mattresses right by the front door.
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Savanah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was great
Menginap 3 malam pada bulan Desember 2021

2/10 Sangat Buruk

Priest

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Horrible place
Menginap 1 malam pada bulan Desember 2021

2/10 Sangat Buruk

Jacob

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2021

4/10 Buruk

Richard

Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Do not stay here. Period.
That photo is not from the hotel. It was the single worst hotel experience of my life.
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Richard, Bemidji

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The hot tub!
Menginap 2 malam pada bulan November 2021

2/10 Sangat Buruk

Regena

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This place needs to be shut down as a hotel or motel open to the public. It should be used for just homeless population or people with addiction problems. It did not seem like a clean environment in any space of the building or room and it seemed very unsafe. It was so terrible that we immediately left and while out I reserved a different hotel room. We return to grab our things and leave. Not even enough time to take pictures of the deplorable conditions
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

scott

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place is filthy, bed not changed between guests. Bathroom not cleaned. Windows and mirrors filthy. Hvac, heater boards and water fountain metal is rusted through. And apper to leak. Chair used to keep adjoining room door shut since lock was broke. No steps on pool ladder. So much more to say. No room to type. Needs to be condemened! I have pictures to show nasty grossness
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Joshua

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was dirty no working tv bad smell horrible service we left immediately
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Randall

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is known to locals to be a center for crime and undesirables. Check the local news reports. There was a police bust with 4 cop cars when I got to the hotel. Asked an officer if I should stay elsewhere and he instantly said yes. Cancelled my reservation and stayed elsewhere. Cost me a night's fees, but I was ok with that.
Menginap 2 malam pada bulan September 2021

4/10 Buruk

George

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
It was a low cost alternate that was too low. The room itself was clean. The hallway to it was out of a scary movie. There was noise all night in the rooms over me. I left after one night
Menginap 2 malam pada bulan September 2021

2/10 Sangat Buruk

Peter

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021

4/10 Buruk

Dylan

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Marvella

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very upsetting stayed.
Bedding had stains. Toilet was dirty . No can trash on the room. Bath tube dirty and with stains. No towels in the Room, I had to go to the front desk to asked for it because phone in the room was broke. Very old towels. Very very dirty place ...... horrible.... and the advertisement of the hotel is continental breakfast included with is wrong.
Menginap 1 malam pada bulan September 2021

4/10 Buruk

Aida

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The lobby smelled of cigarettes. The sheets were stained. We had to buy our own sheets & replace the existing ones to get through the night. It was really noisy. We could hear the people above us moving furniture or having sex or something for a very long time in the middle of the night. Not ever staying there again!
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Blia

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing I like. Everything here are bad including service, not clean, bad smell, and poor condition.
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Kayla

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
RUN!!! DO NOT STAY HERE!!!!
We are a road trip family, we travel six months per year... As a result, sometimes, you stay at the place you are closest to. I booked on the app, and admittedly, I did not read reviews. I was exhausted. We spent the day in the sun, and then drove for several hours. We arrived later in the evening, and there were shattered glass bottles outdoors, and glass beer bottles scattered around the lobby. When we finally had somebody available to help us check in, it took two people to figure out how to check us in... Now, this was not somebody being trained, as a former nurse that worked with people on narcotics, I am almost positive the workers were so strung out they could barely function. Next, we finally get to our room, no toilet paper and the bed was not made. The door was unlocked. I went back out to find a staff member... He was just sitting around doing nothing, meanwhile, there was a man, probably drunk running around belligerently screaming in underwear. The worker just watched, unphased like it was to be expected. I grabbed my kids and left. On the way out of the parking lot we happened to see a cop, I mentioned the experience, he told us there have been a lot of complaints there.
Menginap 1 malam pada bulan Agustus 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would rather sleep in my vehicle.
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Rhiannon

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was urine on the toilet seat… First of all, I am from this area and when I booked my room I didn’t look at anything just that I thought it was one downtown. So, this hotel is in a very bad side of town. There was garbage all over outside and in the hallways of the hotel and even in the main lobby. There was even a needle cap behind the couch in my room. The night staff was friendly enough.
Menginap 1 malam pada bulan September 2021

6/10 Cukup Baik

Marvin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Needs to improve everything
We got through it. Would never stay again. In disrepair, unkept, staff generally has no answers to issues. Noisy late(1AM).
Menginap 2 malam pada bulan September 2021

2/10 Sangat Buruk

Naomi

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A lot of stuff was broken, there was dog hair everywhere. There was no garbage can inside room. I noticed there was a trash can outside the room with dirty underwear in it. The most upsetting was finding a dirty used needle in between the towels in the bathroom! Thank God my kids did not find! Needless to say we left as soon as I saw that and my kids got dressed outside in the parking lot. (INSIDE VEHICLE).
Menginap 1 malam pada bulan September 2021