Hotel dekat El Arsenal

"The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly."

"Stayed in double queen bedroom, very clean, AC worked well. Had to ask staff multiple times for robes, towels, extra blankets, etc. Small fridge to store drinks but not leftovers. They took out $35/night for a "destination fee.""

"It was in an excellent location, in Old San Juan near the Princess Cruise Terminal. It was clean and our host was easy to contact when we got to the place. We had a little difficulty communicating before we arrived and we did not have the check in code until we contacted our host by phone. The air conditioning worked well. There was no TV but we did not need one."

"Five stars all around. We will be back."

"Air-conditioning worked well "

"Very clean"

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

"Everything was excelent"

"Good air"

" Great location. No elevator is a drawback. "

"It was a simple place which is fine for the night we stayed. It is loud at night because all the clubs are right there but that was stated so it was no big deal. Great location. "

"It was not hot water in the shower and no shower curtain, not enough towels in the bathroom. "

"The rooms weren’t super clean - the sheets had some hairs on it and I couldn’t tell if they were reused or just not properly cleaned. There was also hair on the ground. And our closet door was broken. The pictures are a little misleading - the kitchen and couches are shared areas. The rooms are very small with just beds but the bathroom was so nice The overall stay was good for what we needed which was a bed with a quiet space (except for the frogs - they are loud all night). the rooms lead...

"Clean room - quality bathroom and kitchen accessories. "

"Pool was out of service "

"I can't say enough about this place. The location was perfect. Walking distance to everything in Old San Juan. Very easy instructions to get in and, although I never needed them, the staff was always there to support. Will be staying here again in future trips!"

"When we checked in we had to call to get someone to check us in. They were prompt to arrive. During our stay there was never anyone at the front desk and all communication had to be online. One of the features advertised was a restaurant and was one of our deciding factors when booking but was never open during our stay. Even when we asked for a restaurant recommendation they referred us to the closed restaurant. This should be removed from their offerings. A room refresh is only available upon...

"Excellent location. Room was awesome!"