El Makina hotel guide. Relais & Chateaux hotel in El Makina, Marrakech

"Overall good place"

"Bathroom mat looked be years old and never cleaned or changed. No lightbulb in main room. Broken furniture. Breakfast was decent. "

"Clean rooms friendly stuff. Hotel manager mamduh was super friendly and took care of us !! Definitely we will come back!"

"Communication with hotel very poor. Sent messages via Expedia and email before arrival and received no response. There is no hotel shuttle, they will send you a taxi and will charge you higher rate. Much cheaper and faster to get an uber. The service in the hotel is pretty average or below average. There is only one or two people that were really outstanding, real shame, below expectations. "

"The staff is exceptional, and they go out of their way to help guests enjoy Morocco to its full potential. "

"The staff are so friendly and considerate. Room was a great size with great facilities and spotlessly clean. The pool area was lovely and staff to bring you drinks and food were very helpful."

"Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge. "

"I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue"

"AC not that good "