Search Hotels in Elm Park, Worcester

"Front desk staff rude with arrogant unprofessional, unhelpful attitude. First floor under massive renovation and unsafe conditions for guest access. Tarps not secured, live electrical wires hanging from ceiling, large open unattended ladders in hallway. Active construction during guest using hallway and elevator / egress. Hallways "

"This was one of the cleanest hotels I have ever stayed at. The building has a very cool history from the early 1800s but the rooms were nice and modern! Excellent amenities and breakfast. Staff was very friendly. Would 100% stay again!"

"Nice"

"Everything was wonderful. We were a very large group and rented several rooms. Since we were all in town to celebrate the life of our lost family member it was a sensitive time for us and the staff was wonderful and accommodating. "

"Everything was great!"

"Cleanliness could have better "

"Little out dated but good"

"The check in process started good until we learned that the property was under renovation and breakfast is a grab and go bag. That was disappointing but not that important to us. However it was the bathroom situation that repulsed us. The tub was yellow and the shower knob looked moldy. We mentioned the situation to the front desk and to see if they could clean it but was told cleaning crew was not available but if we want we can be provided with material to clean it ourselves. The manager was not available to talk. Her number was given to reach out to her on Monday. But it was pointless because we were only there for one night. That was room 132 on the first floor. If you are accommodating guests then you have to make sure that the room is clean. I’ve stayed at othe Laquinta before and this experience has ruined any future booking with Laquinta."

"Front desk personal is "