Ely hotel guide. Best Western hotel in Ely, England

"Room was beautiful "

"Modern hotel, very clean, quiet despite being next to the train station. Staff were very friendly too."

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"The bed was far too small - I didn't get a decent night's sleep there due to that. There was a power socket on only one side of the bed - very inconvenient. The wi-fi was very good but very fiddly to connect to. We were charged to park there - this is just grasping. The single lift was glacially slow. The staff were all very helpful and pleasant apart from the woman on reception when we checked out - she was abrupt to the point of rudeness."

"Very spacious and modern decor....excellent location. Used the pool and sauna....helpful desk staff.....plenty of space in the lounge..Good sound insulation. "

"Lovely welcome, friendly staff"

"Great hotel in a good location just a short walk into the city centre. Modern interior, great size family room. Lovely bar area with reasonably priced cocktails. Restaurant looked inviting too but we’d already booked elsewhere. Did have the breakfast in there though which was very good. Will be our No.1 choice for any future stays in Cambridge "

"Staff were very friendly and helpful. "

"This was our first stay at the Wilde hotel and we were very impressed. The room had everything you could possibly need and was very clean. The staff were very helpful and they had a great little shop in the reception area with gorgeous fresh pastries. We will definitely come back!!"