Search Hotels Near Empire Ranch Golf Course, Carson City

"We had a corner room that was very nice and spacious, however the bed sheets were very stiff and not comfortable. The noise from the street could be heard from our 11 th floor room until about midnight "

"Had great front desk and bell and valet staff. Took housekeeping a couple of hours to deliver the sheets for the pullout bed for out child (well past her bedtime). We liked that there was 2 bathrooms but didn't like that there was a coat of pink slime on the floor of one of the showers. Opted for a late checkout and was locked out of room when we returned from the event we were attending. Probably would rather try out a different hotel next time in town. "

"The Mountain View and lake view were pretty awesome! Room was pretty clean and fireplace kept the room warm. We would definitely stay there again!"

"Room was filthy security had to escort us to our room because there was a huge sorority and they were blocking all of the elevators mind. You there was a cheer competition there this weekend full of kids, and you had drunk idiots all throughout the hotel hogging all of the elevators it was completely ridiculous. "

"Excellent check in staff. "

"Pubic hair in shower, mirrors dirty, and shower was not clean."

"I recently stayed at this hotel, and for the most part, my experience was excellent. Check-in was smooth, the staff throughout my stay were friendly and professional, and the overall atmosphere was very comfortable. Unfortunately, my good experience took a turn when it came time to retrieve my car from valet parking — which happens to be the only parking option at the hotel. After requesting my car, I waited quite a long time, checking with several employees and even speaking with a manager more than once. Eventually, I learned that my car key had been lost. It took over two hours of waiting and working with both the hotel manager and the valet department manager before a locksmith was called to make a replacement key. This unexpected delay caused me to leave much later than planned. I was trying to beat an incoming snowstorm at the summit but ended up getting caught in it, having to purchase tire chains and pay for installation and removal — all of which could have been avoided if my key had not been misplaced in the first place. I really appreciated how the managers ultimately helped resolve the issue, but the experience greatly affected my departure and travel plans. I hope the hotel reviews and improves its valet procedures so that this doesn’t happen to future guests."

"For the price we paid, i thought it was quite interesting that we got sample size shampoo/conditioner ?…. I’ve used hotels.com for most of our travel and this was one of the more expensive spots bc a lot already happening over the weekend so other hotels were full, but for this price, really sample size shampoo? we can’t put the dispensers in the bathrooms? We’ve stayed in reno before, but this was definitely a first for the cost and experience. we left a day earlier than planned, but not convinced that we will return for sample size items in room and overpriced food. Thankfully service at restaurant (Cafe Milano) very kind! "

"We loved this hotel. The location was great and the hotel and rooms were really clean. "