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Bürgenstock Hotels & Resort – Palace Hotel

Property class: 5 and above

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At Bürgenstock Hotels & Resort – Palace Hotel, you can look forward to free full breakfast, a golf course and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Indulge in aromatherapy, thalassotherapy and a deep-tissue massage at the on-site spa. The on-site restaurant, RitzCoffier, serves dinner. The 24-hour health club offers yoga classes and fitness classes; other things to do include hiking/biking, skydiving and ziplining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

About the area

Located in Ennetbuergen, Bürgenstock Hotels & Resort – Palace Hotel is near the airport and on a lake. Museum Sammlung Rosengart and Gameorama are cultural highlights, and some of the area's attractions include Kanuwelt Buochs GmbH and Sommerrodelbahn Fräkigaudi. Richard Wagner Museum and Gletschergarten Museum are also worth visiting. Scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain biking nearby. Visit our Ennetbuergen travel guide
Map
Bürgenstock 19, Obbürgen, Ennetbuergen, NW, 6363

What's nearby

  • A grassy hillside with a path, trees, and snow-capped mountains in the background.
    Burgenstock
    10 min drive - 1.4 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    25 min drive - 18.9 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    25 min drive - 19.2 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    26 min drive - 19.9 km
  • Hammetschwand Lift
    19 min walk - 1.6 km

Getting around

  • Stansstad Station
    9 min drive
  • Stans Station
    13 min drive
  • Zurich Airport (ZRH)
    87 min drive

Restaurants

  • Nidair Restaurant Flugfeld
    15 min drive
  • Seerestaurant Schlüssel
    17 min drive
  • Hirschen Buochs
    16 min drive
  • McDonald's
    17 min drive
  • Hermitage
    24 min drive

About this property

Bürgenstock Hotels & Resort – Palace Hotel

  • Luxury historic hotel by the lake
  • You can look forward to free full breakfast, a golf course and a terrace at Bürgenstock Hotels & Resort – Palace Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Treat yourself to aromatherapy, thalassotherapy or a deep-tissue massage at the on-site spa. The on-site restaurant, RitzCoffier, serves dinner. The 24-hour health club offers yoga classes and fitness classes; other things to do include hiking/biking, skydiving and ziplining. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
    • Limo/town car service, bike hire and 2 indoor tennis courts
    • Valet parking (surcharge), an electric car charging station and babysitting (surcharge)
    • Smoke-free property, ATM/banking services and tour/ticket information
  • Room features
  • All 109 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • More amenities include:
    • Frette Italian sheets, memory foam beds and down duvets
    • Designer toiletries, bidets and baths or showers
    • LED TVs with premium channels
    • Separate sitting areas, cots/infant beds and electric kettles

Similar properties

2 indoor pools, outdoor pool, pool loungers
Bürgenstock Hotel & Alpine Spa
Ennetbuergen
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 331 reviews
The price is Rp21.351.510
Rp22.384.665 total
includes taxes & fees
13 Sept - 14 Sept
Bürgenstock Hotel & Alpine Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RitzCoffier

Things to do

  • 2 indoor tennis courts
  • 2 outdoor pools
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hunting
  • Ice skating
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Ski passes
  • Ski-in/ski-out access
  • Skydiving
  • Steam room
  • Tennis lessons
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (23,680 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Belle Époque architecture
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 100-per cent of room rate for check-in between midnight and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 60 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 225.0 per night.
Cots (infant beds) are available for CHF 50.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 450 per person (one-way)
  • Airport shuttle fee per child: CHF 450 (up to 17 years old)
  • Self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: 100 per cent of room rate for check-in between midnight and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night
  • Facilities fee: CHF 100 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the spa facilities (pool, sauna, etc.) at Buergenstock Hotel & Alpine Spa, located approximately 0.25 miles (402 meters) away; an entrance fee of CHF 100 per person, per day applies.
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Bürgenstock Hotels & Resort – Palace Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Bürgenstock Hotels & Resort – Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Bürgenstock Hotels & Resort – Palace Hotel?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotels & Resort – Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available from midnight to midnight for a fee of 100%.

What time is check-out at Bürgenstock Hotels & Resort – Palace Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Bürgenstock Hotels & Resort – Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 450 per person applies.

Where is Bürgenstock Hotels & Resort – Palace Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mile (2 km) of Hammetschwand Lift and Burgenstock, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Stanserhorn Cable Car and St. James Way are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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