Cari Riad di Ennetbuergen

"I had to call reception an hour and a half after check in to find out where my luggage was? The room was so small with no ventilation or air conditioning so we had to open the windows even though there were stickers on them advising us not to, we know now why that is the case as we are covered in bites! I could not even have a drink of tea in my room or my wife coffee as I asked for milk to be placed in room but it seems room service is not available for my standard of room. The towels were only...

"Everything was great"

"Unfortunately, this was a very disappointing stay. There was nothing about the hotel that met our expectations. The overall experience was poor, from the condition of the property and cleanliness to the service and general atmosphere. The room was not comfortable, and the hotel did not feel welcoming or well-maintained. For the price, the experience was simply not worth it. I would not recommend this hotel and would definitely choose somewhere else for my next stay."

"Amazing location"

"Das Hotel war ja schon an sich ein Highlight aber der Blick auf den See mit Bergen absolute Weltklasse Das Badeszimmer bisschen Klein dafür aber das Zimmer und Balkon umso besser"

"Creo que para un hotel de esta categoria el personal deberia ser amable, y bo tener una carota de fastidio cuando llegas al hotel. Tampoco nos gustó que en nuestro cuarto, en el.piso 3la cafetera no tuviera ni agua para el te y menos cápsulas de café tanto el día que llegamos como el día que salimos y en los demás pisos tenían todo y hasta fruta"

"Great location, wonderful staff, great food, close to train station and highlights of Lucerne. Would return again. Thank You!!"

"A bit overpriced compared to other hotels we stayed in the same area. "

"Just a lovely lovely place to stay. Centrally located and very easy to get around. We just loved it and would definitely stay again if visiting Lucerne. Highly recommend"