Search Luxury Hotels in Ermington

"Needed more shampoo and body wash for two nights stay. Plus there was no cold air coming out from the air conditioning."

"The public rooms were in good condition but rather dated, reflecting the hotel's ostentatious history. The corridors and fire doors to the rooms were in poor condition, some damaged paint, wallpaper and carpet. The room was small and dated but clean with plenty of storage. The staff were very helpful and friendly and the breakfast offered a great choice. Whilst it is becoming increasingly common, as a hotel guest, I don't like paying extra to park my car."

"Needs refurnishing and a little out dated"

"The location of the hotel is good, close to city centre, railway station and The Barbican. Car parking is good and reasonable price. Reception is very welcoming and staff very helpful. Our double room seemed a little dated in furniture and underneath the desk were a lot of biscuit crumbs which then makes you think the room wasn’t cleaned properly. Reported to reception and they dealt with problem immediately. Bathroom also very dated and basic. Comfortable bed. Unfortunately the windows were of a poor quality and they rattled constantly through the night due to windy conditions. We didn’t eat at the hotel but the bar was very comfortable and welcoming. Overall disappointing but willing to stay again if standard of room could be improved."

"From check in the staff were so friendly, helpful and very welcoming. The room was lovely and clean. The beds were so comfy and slept really well. Breakfast was amazing and again the staff were lovely. Great location for accessing parts of Plymouth on our trip. Highly recommend and would certainly stay here again."

"A wonderful welcome at reception and an upgrade to an executive room was especially pleasing. The location and external appearance are perhaps the hotel’s less positive features, but the quality of my room & brilliant customer service more than made up for slight reserves about the location. "

"Nice stay. Room was very small compared to others I have stayed at but wasn’t a problem. Car park fee was very high & drinks also."

"When anyone walk the floor was noisy not in the room only but in the hallway"

"Lovely spa with great facilities. All very well thought out"