Hotel Menerima Tamu LGBT di Essington

"Clean room and plenty of free parking"

"There was a fire alarm at 4 in the morning, and they weren't properly trained in how to reset the alarm, and it went off 4 more times. Just as we got settled in again, it went off again and again. A hotel employee was asking guests where the stairwell was. Staff needs to be trained better to handle emergencies like this. This is something corporate should be training. In today's world knowing how to react quickly can save lives. They were lucky this wasn't a real emergency just someone vaping...

"Room was great. Bed comfy and Staff friendly. Parking is a little quirky with the app; hotel is totally separate. My son and I both ended up parking overnight. He paid with the QR code but I forgot. No charge…."

"Positive/Descriptive: The staff were exceptionally friendly and helpful across the board, and the room was very clean and tidy. The kitchen was extensive, with dishwasher, dishes, cutlery, optional hot plate. Single king room was large and comfortable, with nice sitting area (sofa, lg ottoman, modular coffee table, curtain divider), and TV w/swivel base can face this or bed. My unit had decent water pressure, unlimited hot water, water softeners, in walkin shower, w/o wand type shower head. ...

"Took staff over 5 minutes to acknowledge us when arriving for check in even though there were 3 staff members and only one other customer being helped. Room was ok, carpeted floor felt and sounded sticky, shampoo, conditioner and shower gel provided in shower were practically empty, food left in refrigerator from prior guest, breakfast buffet was disappointing, and the coffee was not good."

"Rooms were nice, the Lady at the desk was very helpful and pleasant, the lady that was cleaning the rooms was extra helpful and very pleasant. The guy that was sent to assist with our issue, was not knowledgeable, and did not speak English at all so he was of no use to us. We were eventually moved to a better room, at the request of the lady at the desk. Overall, the ladies were excellent at their jobs, the guy could use improvement."