Pemandangan dari kamar

Ulasan untuk The Razorback Lodge

2 out of 5
The Razorback Lodge
3109 E. Van Buren, Eureka Springs, AR

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 135 dari 311 ulasan" "
Penilaian 8 - Bagus. 107 dari 311 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 311 ulasan" "
Penilaian 4 - Buruk. 21 dari 311 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 311 ulasan" "

8,4/10

Kebersihan

9,0/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Shelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good experience. Will book again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brenda pada tanggal 2 Mei 2024
Thanks for the great review! Hope to see you again soon!

10/10 Sangat Bagus

Anita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
I loved that when we arrived there was an envelope on the office door with my name on it that had our receipt and room number enclosed. The key was in the room. Easiest motel check in ever! I liked that we had a smoking room. Those don't hardly exist anymore. The jacuzzi tub worked great even though the on button falls off. It was way better than the one in the Cliff Cottage suite I paid over $200 to stay in a couple of years ago. I actually hope they don't update this place because $74 for a romantic suite is awesome! We will definitely be back as long as the price stays low.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brenda pada tanggal 24 Mar 2024
So glad you enjoyed your stay! Hope to see you again!

10/10 Sangat Bagus

Aimee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay! Clean property, wonderful staff. 10/10 do recommend.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Brenda pada tanggal 22 Mar 2024
Thanks so much for the wonderful review! Hope to see you again!

6/10 Cukup Baik

Lawrence

Tidak Disukai: Kondisi & fasilitas properti
Just a place to stay
A basic older property, could use some maintenance and upgrade. Was able to get my room changed to a ground floor. Expect the back units would have had a nice view of the wooded area behind the motel. Bed could have been more comfortable.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Brenda pada tanggal 3 Mar 2024
So sorry you weren't happy with your stay. Hope the rest of your time in Eureka Springs was nice.

10/10 Sangat Bagus

Jeffery-Jay, Bedford

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
People at the front desk who checked us in were very friendly and gave a great recommendation for a restaurant. We stayed in a hot tub room down below. Upstairs seems like an old-school funky Roadside Motel. However, downstairs it’s very similar to a state park lodge. we will be back!
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Teresa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There were cockroaches in the room! It was disgusting! We had to go next door to the Dollar General and buy blankets and roach spray. No way were we going to crawl under their covers! Unfortunately, everywhere else was sold out due to craft shows for the weekend or we would have gone somewhere else. Save your money and go anywhere else!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brenda pada tanggal 22 Okt 2023
I am so sorry. We have contacted our pest control company to come do a more thorough spray. I wish you had let us know when you were here. We would have been happy to reimburse you for the room.

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brenda pada tanggal 23 Okt 2023
Thanks so much for the 10/10! We appreciate you and are glad you enjoyed your stay with us.

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, staf & layanan
The people were very friendly!! It was a good place to stay!!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 29 Sep 2023
I am so glad you enjoyed your stay with us! Hope to see you again soon!

8/10 Bagus

Victor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice room and we liked the location. The only thing was that we had to park in the front and my husband had to come and pick me up. They could use more parking in the back.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Brenda pada tanggal 10 Sep 2023
Thanks for staying with us! We are sorry about the parking issue. Unfortunately, we do not have space in the back to allow for parking.

8/10 Bagus

Tracy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Brenda pada tanggal 5 Sep 2023
Thanks for staying with us! We are so glad you enjoyed your time with us.

8/10 Bagus

William

Disukai: Staf & layanan, fasilitas
A decent place to stay and is perfectly located near a bunch of great places to eat
Menginap 2 malam pada bulan September 2023
Tanggapan dari Brenda pada tanggal 4 Sep 2023
Thanks for the review and for staying with us! We do have two great restaurants in walking distance!

8/10 Bagus

Emily

Bepergian bersama teman
Disukai: Kebersihan
It was really nice, and the owner was very sweet, had a great view.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 2 Sep 2023
Thanks for staying with us! We are so glad you enjoyed your stay! Hope to see you again!

4/10 Buruk

Sheila

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 26 Agu 2023
I am sorry you did not enjoy your stay with us.

6/10 Cukup Baik

Larry

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Nice people. Old & Noisy Motel
The Razorback was interesting. It’s ran by an older couple with an autistic grandson. They were really nice but this property is really showing its age in the carpet, plumbing and just in general. The bed in my room could have not of had a harder bed if was made of rocks! The hotel is situated on the highway into town, so make sure you’re prepared for that. The people are nice but it’s old and more run down than I had expected.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 18 Agu 2023
We are hoping to make improvements to the carpet and beds as soon as we recover from Covid....it is taking longer than expected to recover from the financial drain of those two years.

8/10 Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and quiet
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 14 Agu 2023
Thanks for staying with us! We hope to see you again!

6/10 Cukup Baik

Nicole

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Brenda pada tanggal 26 Agu 2023
Thanks for staying with us; I am sorry you did not meet your expectations.

10/10 Sangat Bagus

MARK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff, vary acommodating
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Brenda pada tanggal 5 Agu 2023
Thanks for staying with us! We are so glad you enjoyed your stay!

8/10 Bagus

Kylee

Bepergian bersama keluarga
Very friendly staff.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Brenda pada tanggal 29 Jul 2023
We are so glad you enjoyed your stay with us! We hope to see you again.

6/10 Cukup Baik

Bruce

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Brenda pada tanggal 13 Jul 2023
I am sorry that you didn't enjoy your stay with us. I wish you had let us know what we could have done to make the stay better.

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Brenda pada tanggal 12 Jul 2023
So glad you enjoyed your stay with us! Hope to see you again!

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was friendly. Room clean. Wifi wasn't working. Parking good. Pool area ok. Overall a nice quiet stay .
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Brenda pada tanggal 10 Jul 2023
Glad you enjoyed your stay.

4/10 Buruk

Steven

Disukai: Staf & layanan
Drunk bikers talked loud all night, so we didn't get much sleep.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Brenda pada tanggal 25 Jun 2023
I am so sorry about the bikers being loud. We did not receive any phone calls asking us to have them be quiet. We would have been happy to intervene had we known they were bothering you.

10/10 Sangat Bagus

Tracie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy camper
It was a fathers day weekend. Second yr staying here. Like the hot tub room for relaxing after walking in town all day. Nice overall stay.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Brenda pada tanggal 20 Jun 2023
We are so glad you enjoyed your stay! Hope to see you again soon!

8/10 Bagus

Becky

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The staff was wonderful! The only problem I had was that the carpet looked like it hadn't been cleaned in quite some time. The entry tile was very dirty; however, most of the other common areas (Like bath sink, toilet and tub) were clean.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Brenda pada tanggal 20 Jun 2023
I am sorry that you felt the entry time and carpet were dirty. I will speak with housekeeping regarding those issues. I assure you that we clean the carpets on a regular basis; we are hoping to replace carpets with wood laminate as soon as we can.

10/10 Sangat Bagus

kendra

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Brenda pada tanggal 4 Jul 2023
Thanks for your great review! We are so glad you enjoyed your stay with us!

10/10 Sangat Bagus

Jill

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Brenda pada tanggal 4 Apr 2023
Thanks for the great review! We are so glad you enjoyed your stay!

10/10 Sangat Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome hotel
Awesome place to stay
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Brenda pada tanggal 23 Feb 2023
Thanks so much for the kind review! We appreciate you!

10/10 Sangat Bagus

Austin

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Brenda pada tanggal 4 Apr 2023
Thanks for the great review! I am so happy you enjoyed your stay!

6/10 Cukup Baik

Maggie, Melbourne

Bepergian bersama teman
Disukai: Staf & layanan
The staff were great. The property is older. The bed was pretty hard and pillows were flat. It was a good price for a quick one night stay.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Brenda pada tanggal 15 Feb 2023
I am sorry you were not comfortable in your room. We are hoping to upgrade soon.

8/10 Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place all around
I travel a lot due to my job and found this lodge it was a great find. Everything was clean and nothing was broken. Plenty of clean towels. Everyone who worked there was so nice. Location was beautiful right on the side of a huge hill.
Menginap 7 malam pada bulan Januari 2023
Tanggapan dari Brenda pada tanggal 5 Feb 2023
Thanks so much for the kind review! We loved having you stay with us and hope to see you again soon!

4/10 Buruk

Rebecca

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We woke up with bites on us...come to find out there were bed bugs in the room. We found them on our towels alive. Do not recommend. Yeah price is great, but then it could cost you $100s more if you take those bugs home with you.
Tanggapan dari Brenda pada tanggal 24 Des 2022
We were not aware that there was an issue with the room. We have our rooms checked and sprayed monthly. We will take immediate action.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place
I have stayed at The Razorback Lodge a couple different times now and they always have clean rooms and the staff is always helpful and friendly. The price is right for the area and I would recommend this hotel to anyone looking for a place to stay in Eureka Springs.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Brenda pada tanggal 24 Des 2022
Thanks so much for the great review! Can't wait to see you again!

8/10 Bagus

Marsha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
clean, affordable, pleasant staff
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 1 Nov 2022
Thanks for staying with us! We appreciate you!

2/10 Sangat Buruk

Walter

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Terrible
Nor so good paper thin walls very old outdated!terrible
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 29 Okt 2022
I am so sorry you were unhappy with your stay.

8/10 Bagus

Robert, Soper

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is well maintained though a bit tired looking in spots (decking is weathers, slight damage in room that needs repair, trash below needs to be picked up). Outside of that the rooms were clean, the view is nice and quiet on the backside, and shopping is very convient.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 25 Okt 2022
Thanks for your review. We are hoping to make improvements soon.

10/10 Sangat Bagus

Larry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place and Clean nice rooms.
The Razorback is a great place to stay, the rooms are clean and Brenda is very nice. She made the check in process very fast.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 21 Okt 2022
Thanks so much for the kind words!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 10 Okt 2022
We are so glad you enjoyed your stay!

2/10 Sangat Buruk

Melissa

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Brenda pada tanggal 5 Okt 2022
I am sorry you did not enjoy your stay with us.

8/10 Bagus

Jackie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place, would stay again! Did ask for couple more pillows that never came tho. Easy location for food & entertainment. Staff very nice.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 18 Sep 2022
I am glad you enjoyed your stay. I apologize about the pillows; not sure who you asked, but neither Darrel nor I knew you were asking for pillows. There should have been extra pillows in the TV credenza.

6/10 Cukup Baik

Scott

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Sink was clogged. Bed was like trying to sleep on a box spring. Towels were stained and dirty.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 18 Sep 2022
So sorry for your bad experience with us. I will speak with the housekeeper regarding the towels. We are hoping to upgrade beds as soon as we recover from the financial hit of COVID.

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our time there was Great. It is on the Trolley Route so that was very cool. Will go here the next time 4 sure
Menginap 2 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 18 Sep 2022
So glad you enjoyed your stay! Glad you had a great 8th anniversary!!! Hope you see you for #9!

10/10 Sangat Bagus

MARK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 18 Sep 2022
So glad you enjoyed your stay! Hope to see you again!

8/10 Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Had romantic room. Jetted tub in bedroom. The button for jets needs repair. Balconey over looks canyon.
Looking toward pool
Over balcony
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Brenda pada tanggal 3 Okt 2022
Thanks for your kind review. We appreciate you!

10/10 Sangat Bagus

Joshua

Menginap 1 malam pada bulan September 2022

2/10 Sangat Buruk

Julianne

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room I was given was not what was described or pictured on the site. Very outdated, stains on the furniture, old green shag carpet, full size bed instead of queen. Smelled musty , found a bug in the bed .
Menginap 2 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 9 Sep 2022
I am sorry that you did not like your room. The bed is a queen size bed. We do not have full size beds. I wish we had been notified during your stay of the state of the room; we could have done something about it then.

4/10 Buruk

Lawrence

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly, great location and great rates. We found a single bed bug in the bathroom on our second day and then searched the bed but found none. There were 3 more in the bathroom the next day While searching for bugs we pulled out the night stand and it obviously had not been cleaned behind it for quite some time
Menginap 3 malam pada bulan September 2022
Tanggapan dari Brenda pada tanggal 6 Sep 2022
I am so sorry about your stay. I wish you had mentioned the issue to us while you were here. We can't fix a problem we don't know about. I will discuss the issue of the nightstand with the housekeeper, and we will have the pest control treat the room.

8/10 Bagus

Carol

Menginap 2 malam pada bulan September 2022

4/10 Buruk

Tori

Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Brenda pada tanggal 15 Agu 2022
Thanks so much for staying with us! We appreciate you!

8/10 Bagus

Christina

Bepergian bersama teman
Disukai: Staf & layanan
Very reasonably priced but no frills.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Brenda pada tanggal 15 Agu 2022
We appreciate your review! Thanks for staying with us; we hope to see you again!