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Ulasan untuk Hotel Indigo Exeter, an IHG Hotel

3.5 out of 5
Hotel Indigo Exeter, an IHG Hotel
3 CATHERINE STREET, Exeter, England

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 204 dari 281 ulasan" "
Penilaian 8 - Bagus. 46 dari 281 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 281 ulasan" "
Penilaian 4 - Buruk. 9 dari 281 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 281 ulasan" "

9,8/10

Kebersihan

8,8/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is only accessible by walking. It is important that you can transport your own luggage. For me that wasn't a problem.
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The air con was not great. Unfortunately my room looked out into an atrium. I couldn’t open the window and found the hotel extremely stuffy and hot. Also noisy neighbours which is not the hotels fault but. I do think there should be a policy to keep the noise down after a certain time.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Being in the centre of the city quite unique. The hotel was worth every penny
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Die Empfangsdame war unmöglich. Sie hat mir einfach ein Stück Papier gereicht, ohne irgendwas zu sagen. Ich musste sie fragen, was ich damit machen soll. Sie hat pro forma gefragt, wie die Reise bisher gewesen sei. Dann habe ich die Schlüssel gekriegt, ohne weiter Anweisung, wo sich das Zimmer befindet und wo die Aufzüge Sind. Unmöglich. Sonst war das Personal in Ordnung, aber nicht besonders freundlich.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Helena pada tanggal 3 Mei 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

MORAG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is an amazing hotel .. beautifully decorated, clean and great entrance area to socialize.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Helena pada tanggal 25 Apr 2024
Dear Morag,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

4/10 Buruk

James

Disukai: Kebersihan, kondisi & fasilitas properti
The website is misleading and requires updating. The parking instructions were for a carpark that had closed. The restaurant opening times are incorrect as well. When we asked where we could eat at just past 9pm we were told there was only room service - despite the website saying 10pm closed. When we checked later we were told yes bar food was available until 10pm. We ended up eating in the room which felt a bit sad.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Helena pada tanggal 16 Apr 2024
Dear James,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcoming you again in the future. Sincerely, Helena Klatovska

10/10 Sangat Bagus

Gemma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second stay here. Love the hotel, perfectly central location and the staff are lovely
Menginap 1 malam pada bulan April 2024
Tanggapan dari Helena Klatovska pada tanggal 8 Apr 2024
Dear Gemma,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Justyna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The decor of the property is amazing. Rooms are beautiful, very comfortable and very clean.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Helena pada tanggal 5 Apr 2024
Dear Justyna,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

8/10 Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, loved the bed it was so comfortable. The hotel is situated near all the shops and there are plenty of restaurants/bars on the doorstep. Room was clean, the staff were friendly, I would definitely stay at this hotel again if I ever needed to go back to Exeter in the future.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Helena pada tanggal 28 Mar 2024
Dear Deborah,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Dean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Helena pada tanggal 28 Mar 2024
Dear Dean,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Teresita, New York

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Helena pada tanggal 21 Mar 2024
Dear Teresita,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

8/10 Bagus

Katie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely comfortable modern hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Helena pada tanggal 11 Mar 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

8/10 Bagus

Sally

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The lounge and bar area was very welcoming and comfortable. Love the decor too. Shame the spa pools were out of use and not included in the stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 2 Mar 2024
Dear Sally,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcoming you again in the future. Sincerely, Helena Klatovska

10/10 Sangat Bagus

Jemma

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 21 Mar 2024
Dear Jemma,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

8/10 Bagus

Martin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel - hard to find the parking
The hotel and staff were great. Be aware tho that the hotel is ina pedestrian I see area - and the car parks they direct you to are actually quite hard to find first time around. Better instructions from the hotel would be appreciated.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 25 Feb 2024
Thank you for taking the time to review, I have passed this onto the team!

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan
Tanggapan dari Reception pada tanggal 25 Feb 2024
Thank you for your review!

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, fasilitas
Excellent location near the Cathedral.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 22 Feb 2024
Dear Kelly,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Susanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super gelegen im Zentrum, in der Fußgängerzone. Ruhig, Sehr freundliches Personal, bequeme Betten, gutes Essen. Auf jeden Fall empfehlenswert!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 22 Feb 2024
Dear Susanne,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Steve

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 25 Feb 2024
Thank you for your review!

10/10 Sangat Bagus

Anne, St Ives

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 22 Feb 2024
Dear Anne,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 22 Feb 2024
Dear Daniel,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 19 Feb 2024
Dear Jonathan,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Mia

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 19 Feb 2024
Dear Mia,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great fun!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 19 Feb 2024
Dear MarkThank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Sarah

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 19 Feb 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 21 Mar 2024
Dear Daniel,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Natasha

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 13 Feb 2024
Dear Natasha,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 12 Feb 2024
Dear David,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Ivo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 12 Feb 2024
Dear Ivo,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 12 Feb 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,Helena Klatovska

4/10 Buruk

Chris

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Helena pada tanggal 21 Mar 2024
Dear Chris,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcoming you again in the future. Sincerely, Helena Klatovska

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 5 Feb 2024
Dear Richard,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Valli

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 5 Feb 2024
Dear Valli,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 5 Feb 2024
Dear Peter,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Roy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 5 Feb 2024
Dear Roy,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Victoria, EXMOUTH

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Helena pada tanggal 24 Jan 2024
Dear Victoria,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,

4/10 Buruk

Michael

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena pada tanggal 24 Jan 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER. I am sorry to hear that you stay didn’t go as well as planned. I can ensure you, that this is not the standards and level of the service we strive to and we will do our best to learn from this and avoid any miscommunications in the future.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcoming you again in the future.

10/10 Sangat Bagus

Amy

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena pada tanggal 24 Jan 2024
Dear Amy,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,

10/10 Sangat Bagus

Steve

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena pada tanggal 24 Jan 2024
Dear Steve,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.Sincerely,

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 22 Jan 2024
Dear David,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay at Indigo. Was the perfect place to recoup after flying in from the US. The spa was amazing - would have liked to use the sauna but it is being repaired. Otherwise all was well. Staff was very friendly and helpful and property was comfortable, clean, and restorative.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 17 Jan 2024
Dear Benjamin,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Zoe

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 10 Jan 2024
Dear Zoe,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Dominic

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff could not help us enough. The property is in a great location with nice bar and restaurant
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena pada tanggal 10 Jan 2024
Dear Dominic,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Darren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Helena, Reservations Manager pada tanggal 10 Jan 2024
DearDarren,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

Helen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Helena pada tanggal 10 Jan 2024
Dear Helen,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER.I am happy to hear that you have enjoyed your stay with us, and we are looking forward to welcoming you in the future.

10/10 Sangat Bagus

James

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Reception pada tanggal 5 Jan 2024
Thank you for your review!

8/10 Bagus

Anna

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Helena, Reservations Manager pada tanggal 2 Jan 2024
Dear Anna,Thank you for choosing Hotel Indigo in Exeter.I am happy to hear that you have enjoyed your stay with us and we are looking forward to welcoming you in the future.Warmest regardsHelena, Reservations Manager

10/10 Sangat Bagus

noel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for city centre. Very clean and comfortable , Very good service ,Would recommend
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Thank you for your review pada tanggal 17 Des 2023
Thank you for your 5/5 review!!

6/10 Cukup Baik

Arlette

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Very smart quirky hotel in the heart of Exeter. Comfortable lounge and charming bedroom. However the staff were very inefficient and I didn’t think they knew what they were doing. Checking in took forever. They forgot to clean our room, waiting staff got the breakfast order wrong, bar staff were so slow and half the time didn’t acknowledge that we were there.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Helena, Reservations Manager pada tanggal 14 Des 2023
Dear Arlette,Thank you for taking the time to tell us about your experience at Hotel Indigo EXETER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcoming you again in the future.