FM 1960 hotel guide. Starwood Capital hotel in FM 1960, Houston

"Nice facility"

"Had a lovely 6 night stay at the Hyatt Regency Houston Galleria. The hotel was as expected for a Hyatt. The room was clean and comfortable. The hotel bar was quite nice and had a lively, although not overly crowded, vibe. Enjoyed a late dinner at the bar one evening and cocktails with colleagues another. The Market for grab and go and quick bites was also great although it could be staffed better especially during the morning rush hours. Great chocolate croissants and lattes for breakfast and I was able to grab a very good personal pizza to take up to my room one day I was at the hotel working. My only complaints: 1- the coffee maker in the room was very dirty and needed to be cleaned. 2- The iron was missing from my room and despite two requests I never did receive one. So I was a bit more wrinkled at meetings than I had hoped. 3- The valet only parking option was overpriced and not terribly convenient. Would have preferred a self parking option. I ended up parking in a neighboring lot."

"Check-in wasn’t great. I had to call to someone from the back after a couple minutes and then wait for her to get off her cell phone. I had a question about the cafe (which is just their bar/restaurant), but she seemed in a hurry as others were waiting too. Then I - along with about 10 guests- waited for five minutes for an elevator to reach the lobby. Guests said this was happening a lot (it was my only time). Finally the shower in my room didn’t drain properly, so I was standing in water. Overall, disappointing and overpriced in my mind"

"Great stay!"

"The food menus were lacking in variety and appeal. The pozole I ordered consisted of only broth, dried out meat and garbanzo beans- it was tasteless. I was expecting more Texas or southern dishes to be offered. There was no option for decaffeinated coffee anywhere in the hotel, except the in-room coffee. For the price, the hotel turned out to be a disappointment. "

"The room was sparkling, and the view of the TX-shaped pool was spectacular."

"Clean room"

"Very nice Hotel, clean and good breakfast."

"The facility is old and it is barely kept up. The carpets are worn out and dirty. The bedsheets had horrible stains. The bathroom is moldy and dirty. The parking is horrible."