Search Hotels Near Factoria Mall, Seattle

"i love the location .nice hotel "

"Always a great stay. Best location."

"On our first morning there wasn’t any food left when we arrived at 8:15 am. My husband squeezed out batter for 2 waffles thank goodness. He asked for eggs, sausage and was told they didn’t have anymore. He complained to front desk. Apparently they hadn’t received their food order. This morning there were eggs but batter for waffles had run out. "

"The room was very clean. We enjoyed the variety of breakfast served."

"The hotel is dated and the main hall areas were not super clean. The room was mostly clean but again quite dated. The shower needed to be updated badly! The bed wasn’t super comfy. For what you pay, it’s a decent place to stay for one night. It had a very quiet location and covered parking. "

"Cons: There is construction at every corner. It’s loud at 4am. Bring your ear plugs. Towels were hard as a rock as if they starch them. Bring your own water in. Shower blasted scorching hot water ever 2 min then cold. Shocking to find a non smoking hotel where outside balcony had cigarette butts all over. Pros: Hotel and Staff were amazing. Rooms are big and spacious. Comfortable. I would give it higher rating but with all the loudness that’s about it. "

"Place is run down! Pictures on website are not what the hotel looks like. Staff is clueless, I heard the front desk saying the manager is on vacation and he’s new so he doesn’t know what to do. Maintenance was assisting in the front desk but has no clue either! Carpets dirty, bathroom paint chipped, bed and pillows are so uncomfortable and everything was dirty!! If I wasn’t tired I would have asked to get a refund and left but they couldn’t help me with that anyway since the manager is away. Please update the photos on website. It’s dishonest and work on the staff training."

"Clean, staff was great. Kitchen. "

"Parking was easy and secure. "