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"Great food at Bin189. Staff were great. Hotel and ground beautiful. "

"Good location and spacious property that allows dogs. Only downside is the room could have been better cleaned and the floors especially bathroom area where theres still dirt/stain on tiles and in-between tiles(grout) which would need to get steam cleaned. Overall I would consider coming back if rooms are well cleaned."

"I had another wonderful stay at Lakefront Lodge, and this one truly stood out. Stephanie at the front desk was exceptional from the very beginning. I called ahead to ask about availability and the possibility of an early check-in, which was really important for me since I’m traveling with my dogs and recovering from two surgeries over the past few months. She was incredibly kind and attentive, and what impressed me most is that she did exactly what she promised — she called me back right at 12 pm the moment the room was ready. That level of follow-through is rare and meant a lot. This is probably my 10th stay here, and honestly, this one has been the best so far. Stephanie also placed me in a room right by the side of the building, which made everything so much easier — no stairs, and I could bring things directly from my car to the balcony and into the room without any hassle. The room itself was amazing — cozy fireplace, beautiful lakefront view — exactly what I needed to relax and recover. Truly grateful for the care and thoughtfulness. I’ll absolutely be back again. Carlos was also incredible. He went out of his way to help me with a flat tire and took the time to advise me on what to do next. He even tried calling around to find help, but because of the holiday it was difficult to find any places open. What really stood out is that he genuinely cared about my safety, not just solving the problem. That level of human, compassionate service is rare and I appreciate it."

"This has to be the ugliest hotel I have ever stayed at. There were two roaches (the little ones), and one other insect that I do not know what it was. I went to the lobby to see. if I could get my money back, and the lady (which was very nice truth be told) told me they could only give me 50% back. I decided to stay and pray to God no more insects were seen by me or the family. I also went to the loby to ask for a different wifi network and she told me that there was only one, and that "when there are clouds, it messes up with the signal" so no wifi for most of the time. NEVER AGAIN. DO NOT STAY HERE. "

"Clean room and really nice bed."

"Great stay in Big Bear at Lagunitas Lodge. They were very helpful and friendly at the front office. The lodge has a game room with pool tables, an indoor swimming pool and jacuzzi and the lake was walking distance for fishing. I had a great stay. Thanks Lagunitas Lodge ! "

"Every thing was perfect. I liked the pillows."

"Very affordable and quiet place. Dog friendly ❤️. "

"The bed has too Mach noise and the couch in the leaving room a little dirty Other then that it’s ok. "