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Ulasan untuk Comfort Inn & Suites Fayetteville - University Area

2.5 out of 5
Comfort Inn & Suites Fayetteville - University Area
1234 Steamboat Drive, Fayetteville, AR

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 262 dari 645 ulasan" "
Penilaian 8 - Bagus. 223 dari 645 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 645 ulasan" "
Penilaian 4 - Buruk. 38 dari 645 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 645 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ladonna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a wonderful night stay.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Kinsey

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Elevator was down and bed was not made when cleaned.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Lester

Menginap 1 malam pada bulan April 2024
Tanggapan dari AW pada tanggal 15 Apr 2024
Thank you for your feedback Lester!

8/10 Bagus

Carlie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari AW pada tanggal 13 Apr 2024
Thank you for your feedback Carlie!

8/10 Bagus

Brandi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was easy to check in and check out. Was clean and quiet.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AW pada tanggal 8 Apr 2024
Thank you for your feedback Brandi!

8/10 Bagus

Ethan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room was clean and everything worked well (ac, hot shower, etc) so if you are looking for somewhere to stay just a night while passing through it was good for that. Hallways and lobby had a smell of smoking, and I didn’t use the pool as it was cloudy. In the advertisement it said there was a hot tub in the pool area but it was covered with concrete and patio chairs so that isn’t there anymore. Front desk was friendly and housekeeping was friendly as well. Breakfast was good, had everything you can expect from a hotel breakfast. Near a couple restaurants so you have options to eat and drink if you’d like. Overall would stay again when passing through but not for more than a night or two.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 21 Mar 2024
Thank you Ethan for your feedback!

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan
Gentleman checking us in was friendly. (Laughed at my husband’s corny jokes so hubby was happy about that). Clean rooms. No jacuzzi in pool area like pictures showed. There was one there it looks like they filled it in with cement. That was a bummer because that was my deciding factor in booking this hotel vs another one. Breakfast wasn’t great. But it got us by. Lots of restaurants walking distance. Would definitely stay here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 21 Mar 2024
Thank you Lisa for your feedback!

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We always try to stay here when I Fayetteville. Love the restaurants within walking distance.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 16 Mar 2024
Thank you Patrick! We enjoy your positive feedback and hope to see you again!

6/10 Cukup Baik

Melissa

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Room was ok, a bit old and bathroom needs an update. Overall a good place for a quick sleep. Staff was great!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari savanna pada tanggal 9 Mar 2024
Thank you for your feedback!!

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very friendly and accommodating.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 5 Mar 2024
Thank you Angela for your feedback!

6/10 Cukup Baik

Casie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Staff was very friendly. Hotel is very clean. Structure needs some TLC. Showing its age. It was quiet and conveniently located.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 5 Mar 2024
Thank you for your feedback!

8/10 Bagus

Casie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The property is clean but rather dated and showing some wear but the staff was top notch!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alanis pada tanggal 5 Mar 2024
Thank you for your feedback!

8/10 Bagus

June

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Breakfast was horribly lacking. No eggs? Really?
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Alanis pada tanggal 5 Mar 2024
Sorry for your experience! Sometimes we experience delays in our shipments. Thank you June for your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay, close to campus. Breakfast was good, front desk service was great.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alanis pada tanggal 27 Feb 2024
Thank you for your feedback!

8/10 Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent stay
Staff at front desk was friendly. Room was comfortable and quiet. Only reason not 5 stars was breakfast was out of many items - nothing in fridge, cold coffee, no orange juice and brown bananas. Overall good spot for our 1 night stay, just had to stop elsewhere for breakfast.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alanis pada tanggal 19 Feb 2024
Thank you Kevin for your feedback!

10/10 Sangat Bagus

Lester

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alanis pada tanggal 13 Feb 2024
Thank you Lester!

10/10 Sangat Bagus

Dale J

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was very well maintained
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari alanis pada tanggal 5 Feb 2024
Thank you Dale! WE appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location & Food
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari alanis pada tanggal 5 Feb 2024
Thank you for your feedback!

10/10 Sangat Bagus

Rodney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good.
All good, nice place, very good breakfast.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alanis pada tanggal 5 Feb 2024
Thank you for your feedback!

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff; near university & downtown
Friendly check-in staff; efficient check-in. Comfortable King bed. Breakfast ran out of items.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari alanis pada tanggal 5 Feb 2024
Thank you for your feedback!

8/10 Bagus

Rohit, Overland Park

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is sure nice and helpful. It is 7 mins drive from Univ. Of Arkansas. I highly recommend this hotel.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the convenience of location.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Heiddy Diaz pada tanggal 1 Des 2023
Susan,Thank you for your wonderful review I am happy you enjoyed your stay at Comfort Inn & Suites. We look forward to welcoming you back soon.

8/10 Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good experience. Staff friendly. Key card stopped working at 9:45am so had to go back to desk for working card.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Alanis pada tanggal 29 Nov 2023
Thank your for your feedback! Keycards can be demagnitized when places near phones or other tech devices. Sometimes they are just stubborn! We hope to see you again!

10/10 Sangat Bagus

Tristian

Menginap 2 malam pada bulan November 2023
Tanggapan dari Savanna pada tanggal 6 Feb 2024
Thank you for your feedback!

8/10 Bagus

Rhonda

Traveler bisnis
Menginap 1 malam pada bulan November 2023
Tanggapan dari Alanis pada tanggal 29 Nov 2023
Thank you Rhonda for your feedback!

8/10 Bagus

amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Friendly staff, clean, a bit dated especially the couch and chair in the room, elevator was temperamental but worked, coffee was terrible but the rest of breakfast was really good
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 6 Nov 2023
Thank you for your feedback Amanda!

8/10 Bagus

Robbie

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 29 Nov 2023
Thank you Robbie for your feedback!

2/10 Sangat Buruk

Joshua

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We booked this hotel just for the hot tub. Got checked in…went down the hot tub after our concert and it was full of concrete and closed. Very disappointed
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 23 Okt 2023
Yes we are sad to see our hot tub go as well. We are sorry that you were disappointed. However, changes were made to our website regarding this.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Oily pool
The pool was oily and not safe! No hand sanitizer where there was the machine! The tvs didn’t work and no one to fix it. The lady in the front was kind!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 10 Okt 2023
Thank you for your feedback. We will look into this!

10/10 Sangat Bagus

kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 10 Okt 2023
Thank you for your feedback!

8/10 Bagus

Kirsten

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
was perplexed that our room wasn't cleaned. We stayed for 2 nights and were hoping at least to get dry towels.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 10 Okt 2023
Hello Kristin for the convenience of our guests and their privacy, housekeeping is upon your request. We are also more than happy to replace your towels at the front desk.

10/10 Sangat Bagus

Omar

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 28 Okt 2023
Thank you for your feedback Omar!

6/10 Cukup Baik

Traci

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room smelled like smoke although it was a non-smoking room
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 10 Okt 2023
Thank your for your feedback. We will look into this.

8/10 Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is in an area of a group of hotels, good neighborhood, the room smelled of smoke and there was mold on the ceiling.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alanis pada tanggal 10 Okt 2023
Thank you for your feedback. We will look into this.

8/10 Bagus

Stephen

Menginap 3 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 28 Okt 2023
Thank you for your feedback!

8/10 Bagus

Julie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our first room had a problem with sugar ants due to the change in weather. We contacted the front desk & they were able to move us to a different room just down the hall. No issues with ants after that. The only thing we didn't care for was that the "black-out" curtains were only slight panels on the sides of the sheer window curtains. Didn't care for so much sun so early. Generally, people are in hotels to relax. The lack of room darkening shades takes away from the rest & relaxation feature.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 27 Sep 2023
All of our roons come with blackout curtains that can be pulled from both sides to cover the entire window! This can be tricky for some guest, next time please ask for assistance.

8/10 Bagus

Marilyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room. A bit pricey. Clean and comfortable.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 27 Sep 2023
Thank you for your feedback! As we know, hotel rates change upon availablitiy.

6/10 Cukup Baik

Vikki

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Comfortable bed but had problems
Several problems. Not really a bad room but there is a mildew smell that they have covered up with something. Staff are nice and try to help. When they did service the room, someone took and possibly threw out a bag of recycling which is very upsetting in itself, but it also had some receipts we had put in it by mistake. Staff tried to help me go through trash but we did not find it. By far the biggest complaint is they are apparently going to fill in their hot tub, and though it was advertised on their web site and a major reason we picked this hotel, it is already out of service. This is so inappropriate!! My husband has arthritis for which it would have been a huge help. Having that is a real advantage over the competition and getting rid if it is penny wise and pound foolish to say the least. They lost us as a customer, as did another hotel in the area we had otherwise loved before they did that. If they are doing the same thing chain-wide, we won’t be using the one in Bentonville-Rogers again either. I hope someone can get through to them about what a bad move this is.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Alanis pada tanggal 11 Sep 2023
Thanks for your feedback!

10/10 Sangat Bagus

Krystal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the customer service by the front desk clerks but the exceptional customer service was given by Garret He was very polite, kind, attentive, friendly, helpful, respectful and had a great smile & Amazing vibe. Rooms were spacious and clean, Big TV’s, Good Breakfast and nice pool. We’ll be coming back!
Menginap 3 malam pada bulan September 2023
Tanggapan dari Alanis pada tanggal 11 Sep 2023
Thank your for your positive feedback!

10/10 Sangat Bagus

Wayne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari alanis pada tanggal 17 Agu 2023
Thank you for your positive feedback!

8/10 Bagus

Angelica

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Alanis pada tanggal 11 Sep 2023
Thank you for your feedback!

6/10 Cukup Baik

Clyde

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
This motel was just average. It was noisy and smelled strongly of disinfectant. Breakfast was very good. The motel was clean but smelled strongly of disinfectant.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari alanis pada tanggal 10 Agu 2023
Thank you for your feedback!

8/10 Bagus

Charles

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The stay was good, they could never get my TV remote to work so I had to to change channels the old fashioned way……they came in and got my dirty bath stuff but didn’t replace them…..but the stay was good outside of that
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari alanis pada tanggal 10 Agu 2023
Thank you for your feedback!

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Alanis pada tanggal 11 Sep 2023
Thank you for your feedback!

2/10 Sangat Buruk

Seth

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Alanis pada tanggal 10 Agu 2023
Thank you for your feedback!

10/10 Sangat Bagus

Andrew E

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alanis pada tanggal 10 Agu 2023
Thank you for your feedback!

10/10 Sangat Bagus

lester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, well kept, friendly.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Alanis pada tanggal 27 Jul 2023
Thank you Lester for your feedback!

6/10 Cukup Baik

Bridgitte

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Room was clean, but there were only sheers for curtains & at night the street light shined right in my eyes and kept me up. The room smelled terrible. It smelled like that pepper smelling fragrance which I can’t stand. Front desk people were super nice. Breakfast was exact same thing all 4 mornings I was there, but it was good. It was hot and fresh each day.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Alanis pada tanggal 27 Jul 2023
Thank you for your feedback!

10/10 Sangat Bagus

Mandy

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Alanis pada tanggal 27 Jul 2023
Thank you Mandy for your feedback!