Hotel dekat Festival Plaza Shreveport

"No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left."

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"Great pool, great onsite food!"

"Won at blackjack"

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...

"Very easy check in & rooms very clean."

"Clean and convenient location"

"I recommend this property 100%. The staff was nice and welcoming and the room was great no complaints. The breakfast was excellent."

"While the room itself was nice, I was disappointed by the lack of information about the area and how to get around. It would have been helpful to have a welcome guide or itinerary in the room with details about local attractions, transportation options, restaurants, and other useful information for guests. Having those resources readily available would have made the stay much more enjoyable and convenient."

"Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty."

"Property needs a little TLC, the only thing I could say is the young gentleman who checked us in tried really hard to make sure we were happy. Helped us get a room we needed for our four legged kiddo."

"Not worth nightly rate ,almost no parking. Hotel is outdated, hallways and carpet have bad smell , restrooms are very small."

"Very low water pressure in the shower for my room. Had to drain the jetted tub after the first fill bc a yellowish oily substance was in the tub after I activated the jets. 2nd fill was better so not sure what it was in the jet system. Was unaware of the on going construction until I arrived at hotel for check in. Pool area was closed for this reason and we didn't know until checking in. Nice but you can tell it is dated as one of the older casino hotels in the area."

"A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed."

"I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

"Rather clean and maintained. Breakfast staff very friendly. Front desk staff not very informative. just blunt, ask name , took credit card and handed me room keys. Since large, had to ask best place to bring in luggage, told just go around back. housekeeping cordial when meeting in hallways. Our door to closet just propped up. Didnt need it closed but could be hazardous to someone with small children or someone that didnt look up and just pulled it. the lady at desk on leaving nice. ...

"Only things that needs improvement is the breakfast, it didn’t have no flavor! But everything else was great"

"Everything was great"

"We were just traveling through Mississippi and decided to stay over for the night. This was one of the best hotels we have ever stayed at. The room was clean. The staff friendly. When traveling with pets, so often you are stuck in the old, dingy rooms, but not so with this hotel. We loved our stay and will definitely consider staying again should we ever be in the area!"