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Ulasan untuk 25hours Hotel Florence Piazza San Paolino

4 out of 5
25hours Hotel Florence Piazza San Paolino
Piazza Di San Paolino 1, Florence

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 275 dari 370 ulasan" "
Penilaian 8 - Bagus. 69 dari 370 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 370 ulasan" "
Penilaian 4 - Buruk. 4 dari 370 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 370 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Bartosz

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nicola pada tanggal 13 Mei 2024
Dear Bartosz,Thank you for taking your time to review us.Kind regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Alik

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cool hotel
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Nicola pada tanggal 11 Mei 2024
Ciao Alik,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

8/10 Bagus

roger

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Free minibar is only for the first day We’re there for 12 nights!
Menginap 12 malam pada bulan Januari 2024

8/10 Bagus

roger

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Room could be cleaner, shower especially showed wear and tear.. Lobby was nicer than the room Location is great.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

Na, Azusa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 1 Mei 2024
Dear Na,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Domizia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very special Hotel with unique decoration, lots of amenities. Location is excellent near the train station. It has a big underground parking that is not common in the area. Would definitely book again.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 29 Apr 2024
Ciao Domizia,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

6/10 Cukup Baik

debi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Location was great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 30 Apr 2024
Dear Debi,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Best,Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Luis, Panama

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel close to all. Its amazing. New and great. Gym all is so nice and new. Dont hesitate to book.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 29 Apr 2024
Ciao Luis,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

edvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a great stay
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 24 Apr 2024
Ciao Edvin,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Leonard, Easton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we loved this hotel such a cool vibe and great location.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 23 Apr 2024
Dear Leonard,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

8/10 Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff needs more training.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 22 Apr 2024
Dear Jacqueline,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

8/10 Bagus

Christian

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Poca qualità nella pulizia della camera ( specie nel bagno ); doccia bella ma poco pratica. Ottima location; ristorante e colazione super
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 15 Apr 2024
Dear Christian,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

8/10 Bagus

Xiang Wei

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Average
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 12 Apr 2024
Dear Wei,Thank you for taking your time to review us.Kind regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Johanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just stayed 3 days here and absolutely loved it, second time in Florence and we could not fault the hotel. Staff were great and the facilities were superb! Can’t wait to come back
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 9 Apr 2024
Ciao Johanna,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Kathie M

Menginap 3 malam pada bulan April 2024
Tanggapan dari Nicola pada tanggal 29 Apr 2024
Dear Kathie,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

8/10 Bagus

Nicole

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a cool hotel, attention to detail in the room decor was so fun! Loved our stay here, which we could have stayed longer
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 8 Apr 2024
Dear Nicole,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Best,Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 6 Apr 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Tim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel. So different and distinct in styling. Loved the red bedroom. Bathroom products were excellent and nice touches with some complimentary treats. The lounge area was nice to relax in after a long day sightseeing, with a glass of Prosecco. Great location. Would definitely come back.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 5 Apr 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Clarissa, Milford

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 5 Apr 2024
Dear Clarissa,It is so pleasant to read such a positive feedback like yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best,Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

jill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 11 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 5 Apr 2024
Ciao Jill,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Sophia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and quirky hotel with very friendly staff. Only had 1 meal at the hotel which was ok but preferred to eat out. Gym facilities were excellent but got very busy in the morning. Size of balcony was disappointing, room for 1!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 31 Mar 2024
Dear Sophia,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in Hell. It was hilarious. Really good fun and completely whacky. Hotel is really convenient for all places of interest. Staff were outstanding. Will definitely stay again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 31 Mar 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Alejandro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing decoration and attention to details.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 28 Mar 2024
Dear Alejandro,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all very helpful and friendly. The rooms were in excellent condition, nice and spacious as well as being decorated to a high standard. The addition of a free mini bar was an excellent added bonus too! All other facilities at the hotel were well maintained, including the gym, sauna, and also the cinema, which made the experience even better. We did not have any food whilst at the hotel, however, we did have a drink, and the drink and service were again to a high standard. The location of the hotel was excellent: very near the centre/ central tourist attractions, near plenty of restaurants/ shops, and also not far at all from the station. Cannot recommend this hotel enough!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 20 Mar 2024
Ciao Anna,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

8/10 Bagus

Rohan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, you cannot go wrong with a 25Hours hotel. My only complaints would be that the thermostat was difficult to configure, and I wasn’t able to reduce it from 23c, making the nights a little uncomfortable. Additionally the pillows on offer are all soft and large, not great if you’re used to slightly firmer ones, as they did not offer any alternatives. Otherwise, the property itself is great; quirky, unique, well kept. Good facilities, nice dining areas, a great cafe and bakery.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nicola pada tanggal 20 Mar 2024
Dear Rohan,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Desiree

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nicola pada tanggal 26 Feb 2024
Ciao Desiree,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Desiree

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 3 Feb 2024
Dear Desiree,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Alan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No. 1 Florence hotel
I have stayed in many Florence hotels over the years and this is my favourite to date. Good location close to the station. Good size bedroom, very clean, modern and quiet. Lovely breakfast, good bar and friendly staff.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 3 Feb 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Great Stay in Hell!
What a fun hotel! We stayed in hell, of course, and it couldn't have been cooler! The room was spacious, the staff was friendly, and the breakfast buffet was amazing! The only cons were our shower leaked, but we didn't know until we got ready to pack up and leave...and everything we'd stored next to the shower was soaked... Also, apparently in hell the gym is heated, so if you're going in there, beware. It was so hot!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 3 Feb 2024
Ciao Melissa,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Dave

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 30 Jan 2024
Dear Dave,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Loay, Bagcilar, Istanbul. Turke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 30 Jan 2024
Dear Loay,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Colin

Disukai: Staf & layanan
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 30 Jan 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Jenita

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was as unique as it is beautiful! Loved every part of it! Would highly recommend
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 24 Jan 2024
Dear Jenita,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Angelina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 24 Jan 2024
Dear Angelina,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Lauren

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 24 Jan 2024
Dear Lauren,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Thierry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 24 Jan 2024
Dear Thierry,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

6/10 Cukup Baik

Rebecca

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 14 Jan 2024
Dear Rebecca,Thank you for taking your time to review us. Kind regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Steven

Disukai: Kebersihan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 13 Jan 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
25 hours
25 hours is a fun hotel in Florence! We stayed in the “hell” side and found the rooms to be comfortable and clean. The mini fridge was also stocked and free for guests with local goodies - we really enjoyed the local chocolate. Downstairs was also complete with a cafe, restaurant, and shopping which we enjoyed. The only item of note is the shower is directly in front of the toilet (not sure if this is all rooms or just our room) but the water went everywhere). Overall, I’d stay here again!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 13 Jan 2024
Dear Laura,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hell is the new heavenly
A great location for a few days in Florence. Near the train station and all the main sights. Also loved hell room. Really made us laugh, with great attention to detail.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nicola pada tanggal 13 Jan 2024
Dear Guest,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Astrid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Anbefales sterkt - en opplevelse!
Vi hadde et fantastisk opphold og kommer uten tvil tilbake. På puten stod det ‘almost home’ og slik var komforten og atmosfæren. Rik på fasiliteter. Deilig frokost og ellers god mat og drikke. Bodde på rødt rom med dør ut til hagen. Stilig og koselig i kombinasjon. Hyggelige mennesker. Perfekt lokasjon.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 13 Jan 2024
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great place great option to stay special thanks to Giorgia at the check in desk
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 29 Des 2023
Dear Mario,I am so glad to hear that you have enjoyed your stay with us. I thank you for mentioning Giorgia in your feedback. It is extremely rewarding for the team to get such gratitude from our guests.We then look forward to your second stay at 25hours Hotel Sanpaolino.Best Nicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Marilyne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hôtel and convenient location. Loved the design of the room from hell
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 26 Des 2023
Ciao Marilyne,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

2/10 Sangat Buruk

Félix

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
Rooms on the street are noisy with drunk people under your windows all night long. The staff is nice if you don’t need anything but when you ask for service you better be ready to pay for anything and they are not keen on finding solution if a problem arise. The rooms are ok but I am not a fan of transparent doors for bathroom and toilets. Intimacy not as its finest. Floor had old coffee marks and electric wires were not even masked in some places. Pretend to be fancy but the service is not in line with the price
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 26 Des 2023
Dear Felix,I thank you for your feedback detailing your stay at 25hours Hotel Sanpaolino.I am sorry however to hear that the room position was not to your full satisfaction. Kindly allow me to mention that we were ready and available to change the room if requested. Best regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 22 Des 2023
Dear Jonathan,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Cody

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great ambience
My wife and i spend two nights here at 25 hours in Florence and wish we could had stayed long. This hotel had the best ambience of any hotel we've ever been. Highly recommend.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Nicola pada tanggal 16 Des 2023
Dear Cody,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Frederick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
God is in the details. I stayed at the Hell-themed room and it just blew me away. Love the quirky and
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 16 Des 2023
Ciao,The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services.We are looking forward to your next visit.Best Nicola MasiniRooms Operations Manager

6/10 Cukup Baik

Pete

Disukai: Kebersihan, kondisi & fasilitas properti
Well designed, could be even better
I really loved the design of the hotel, it's very clear that a lot of thought has gone into it with all the small touches. The downstairs is incredibly designed and feels very luxurious. I like the cafe, lobby, restaurant and bar areas they were ideal! The rooms were well designed. They could be better by improving the soundproofness. I could hear stomps on the ceiling on numerous occasions and when someone shut their door in the corridor the bed in my room shook. If these elements were improved then the hotel would dramatically improve.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 11 Des 2023
Dear Pete,Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments.Kind regardsNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Jacqueline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Nicola pada tanggal 8 Des 2023
Dear Jacqueline,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager

10/10 Sangat Bagus

Lorraine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is one of the best properties I have stayed in the hotel staff were helpful and courteous and the rooms were magnificently appointed. All amenities and services were fabulous, I highly recommend this hotel
Menginap 3 malam pada bulan November 2023
Tanggapan dari Nicola pada tanggal 5 Des 2023
Dear Lorraine,We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for staying with us and we hope to see you in near future.BestNicola MasiniRooms Operations Manager