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"Staff is wonderful"

"Hotel is beautiful and your staff outstanding. We had a wonderful time and will definitely return to Casa Monica. Thank you "

"Clean, spacious room with beautiful view of the river. We did not breakfast here although there was dining available for purchase. Convenient walkable location to downtown riverwalk, art museum and dining. Elevator was slow and parking available across the street, would stay here again, felt safe and welcomed by staff."

"Very clean. We had a wonderful beach view. Front desk staff very helpful. "

"Clean room and friendly staff "

"Patricia was a rockstar! She was professional, had a lovely temperament, and was a wonderful representative for the Hilton family. Likewise, the property was exactly what we needed. The gentleman at the front desk on Friday evening was also pleasant and professional to the guests. Team members like this make a difference too! "

"We love the classic style of the Hotel. Great friendly staff. Great breakfast! Like that there are restaurants close enough to walk to. Love having the beach close too. Great for sunrise walks. We'll definitely be back!"

"Everything was amazing! The staff at this location is superb."

"Room was not clean. Molding on floor was filthy. Large beautiful balcony view was ruin by very filthy windows. Asked for them to be cleaned, they said they would send someone right away, never happened. Even though we had a suite I believe it was possibly a handicap accessible and honestly had the smallest most inconvenient shower I’ve ever been in. The size of the room was great but their attention to detail has most definitely gone down hill over the last year. The lobby area has a giant installation of hanging margarita glasses and besides them being very dusty there were many that were broken. The parking attendants were less than forthcoming and we had to ask if they worked here. Minor issue but odd nonetheless was the towels were all in the nice large closet inside the bedroom, they couldn’t be farther away from the bathroom unless they were outside. Sad to say this will likely be our last stay here. "