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Ulasan untuk The Roebuck Hotel by Greene King Inns

3 out of 5
The Roebuck Hotel by Greene King Inns
Wych Cross, Forest Row, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 136 dari 389 ulasan" "
Penilaian 8 - Bagus. 174 dari 389 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 389 ulasan" "
Penilaian 4 - Buruk. 20 dari 389 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 389 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

7,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Arun

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Polite staff, excellent breakfast. No shops close by.
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Janet

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Pleasant hotel/pub set in the Ashdown Forest. Room and bed were very comfortable although the shower control was extremely stiff to operate and would be impossible for someone with rheumatism/arthritis. Bus stops right outside so ideal for hikers/walkers
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On arrival we were met by Valentine. who i later found out was a Team Leader His customer service skills were 2nd to none An absolute charming and professional staff member The room was very clean and had all the amenities that guests would require at hand in the room The following morning i spoke to Maba (hopefully ive spelt that right?) Who i belive was a manager She was absolutely wonderful and was extremely courteous and professional in her manner and made me feel special and important These two members of staff should be recognised for their loyalty and professionalism to the company As these are the staff that make a guests stay as comfortable and enjoyable as possible We will definitely stay here again when in the area
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

jayne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Comfortable bed ,clean but dated furnishings
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

MARGARET

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unsafe ground , no lighting in overflow carpark. The addition of seeds and pulses to my food, that varied hugely from accepted recipe. It should have been served seperately. It caused digestion problems . Yes I could have sent it back, buthe damage was done. Very poor lighting in the bar, therfore problem not obvious initially
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Malcolm

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

p

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Funeral trip
Hotel is very clean and comfortable staff are brilliant the rooms are a little tired but its an old building.Decent food and drink prices considering the area a good base for a friends funeral would recommend
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just a one night stopover, so not much change to test the premises. Excellent value with a nice room and fresh breakfast.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Christie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place was only there for the evening
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Chris

Disukai: Kenyamanan kamar
Undecided
The hotel rooms were outdated and need re doing. The shower was very good and the cleanliness good Not the best place I have stayed and not sure if I would stay again
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Dominic

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Gino

Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Kevin

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

CLIVE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was clean and tidy , probably needs a refurbish but was still comfortable and smelt good , really good breakfast, plenty of choice cooked or continental, same very friendly and healthy I will definitely stay again
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Lynne

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Staff superb. Building itself not quite so much.
Staff are absolutely superb. They’re so friendly and service is excellent. The accommodation is tired and rather worn. That said it’s clean and beds are comfortable but the duvet on our bed was tiny and not the size it should have been. Little things like a broken towel rail, uneven, threadbare carpet and an exceptionally shabby headboard just made the room seem down at heel.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Susan

Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan September 2023

4/10 Buruk

rebekah

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Ok if you just want a clean bed and shower
Hotel is very run down. If you are just looking for a clean bed and bit of sleep. This is fine. The walls are very thin so I could hear everything the people in the next room were saying and doing. The wardrobe back was hanging off and the shower was very old but worked so can’t complain. Decor is damaged and old. However Rut is clean and smells of floral everywhere you go. Staff were excellent, friendly and prompt. Food was ok. Cheap (£70) and cheerful for the area. I booked to be near the airport however it’s a thirty minute drive away.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good for a one nighter.
Arrived late. Pleasant staff. Nice big twin room. Floor uneven, carpet tired and curled up the wall instead of cut to fit lol. No problems at all though. Very quiet. Great sleep. Fantastic shower. Really good value. Perfect stopover on business. Would return.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Sylvia

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Frazer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely little pub, great drinking and eating option areas.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Jan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Roebuck was a delight, but you have to bring a sense of Humor! We have enjoyed every minute of our stay. Rooms are sufficient for the age the building has. The fun part was the Monty Python alike service in the bar: Q: I would like to order a non-alcohol beer A: This is the last bottle Q: When the alcohol free beer is out, could I have the Torres alcohol free wine, please? A: We ran out of that, but we do have non-alcoholic Prosecco. Q: I’ll take that The bartender disappears and returns with tears in his eyes…. A: We ran out of that as well. (Later a box was found and I could have the bubbles) Q: We would like to order some food, please. Could we have the Share Platter with Camembert? The bartender flips into a state of total distress….. A: We don’t have any Camembert left. We settled for the sharing platter with fries instead of the cheese and gave the poor chap a big tip because he was so nice and friendly. The rest of our stay, I emptied the box of Prosecco and all food was available, but this first night in the bar we will never forget. We will return! Very positive: all door handles on the 1st floor are on wheelchair height. Negative: there is no elevator to reach the 1st floor rooms with a wheelchair. We already made jokes about the “Midget Mansion”, but I expect the door handles were placed that low based on the age of the building.
Menginap 4 malam pada bulan September 2023

8/10 Bagus

Garry

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

PHILIP

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Rae

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Not for the disabled
Generally hotel is good but disabled facilities are very poor. There are no walk in shower only over a bath. There is only 1 disabled parking space in fairly small main car park. If this is full, the overflow carpark is down a steep unsurfaced slop to a large open area of rough stoney ground. Access to the hotel is via a number of steps and paths some of which do not have any handrail
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Olivier

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

PHILIP

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

christine

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
everything was nice would stay there again
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Excellent staff and nice area
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kathryn

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Best option in the area, close to the beautiful Ashdown Forest and Forest Row and many National Trust properties. We always stay here when visiting family in the area, and the staff here are exceptionally friendly and helpful! The food is excellent too!
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

PHILIP

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

PHILIP

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jean susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful setting
Beautiful setting with walks on ashdown forest accessible directly from the hotel. Lovely staff. Excellent powerful shower. Quiet, comfortable room.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Barbara

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

michael

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay.
Nice hotel ,staff lovely, good food,good rooms large with comfy beds. Excellent value for money. We will return.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Sarah

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall a lovely hotel
Our room was ok but the carpet was rucked and not flat. Needs a bit of a paint touch up but was clean and a lovely comfy bed. Tea and Coffee was sufficient and a nice touch with biscuits. Sadly I had to eat my wifes as she was celiac and couldn't have them. Meals were really well presented and staff where very accommodating. Breakfast was great. The manager was full of energy and a pleasure to meat. Overall a nice place to stay.
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

John

Bepergian bersama keluarga
Bit old and dated, also musty smell
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tudor time hotel
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Sylvia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kept awake by noisy party immediately below our room- given only 6 hours notice of this, whilst driving from Wales, so no chance to make alternative arrangements. Bathroom fan did not work, so bathroom filled with steam- so unable to shave. Staff were friendly & helpful. Room was quite clean,(apart from ink stain on carpet).
Menginap 2 malam pada bulan Mei 2023

4/10 Buruk

Oliver

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

matthew

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mouldy room
Booked this hotel for a colleague working in the area. I had stopped before and although the rooms are basic its fine for work....the room my colleague found was full of mould and had no hot running water from the shower. After telling the local staff about this they would not give him another room and in no way apologised or recompensed him. A shame as its a well prices hotel with a very good restaurant
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Graham

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
7 of us came to stay as we were attending a wedding near by. Check in was smooth and friendly, bar staff friendly and polite. Rooms basic but worth the money and we’re clean and had everything we needed, comfortable bed. Breakfast was amazing and extremely good value. We have no negatives and will def return x
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

paul

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good for overnight stay
Room a little dated but bed comfortable and ok for a overnight stay, had Sunday roast dinner which was very good, staff pleasant and helpful.
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Monica

Menginap 2 malam pada bulan April 2023

8/10 Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
My partner and I enjoyed staying here. The food was excellent. We would stay there again

10/10 Sangat Bagus

BRIAN

Menginap 1 malam pada bulan April 2023

8/10 Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable friendly helpful staff.
Menginap 1 malam pada bulan Maret 2023