Kolam renang indoor dan kolam renang outdoor, dengan payung kolam renang

Ulasan untuk Hilton Garden Inn Ft. Walton Beach

3 out of 5
Hilton Garden Inn Ft. Walton Beach
1297 Miracle Strip PKWY SE, Fort Walton Beach, FL

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 662 dari 1001 ulasan" "
Penilaian 8 - Bagus. 211 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 68 dari 1001 ulasan" "
Penilaian 4 - Buruk. 33 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 1001 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Christine, Philadelphia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn't like paying for parking $10 per day. The room had no lights for reading or playing games, just 2 small reading lights by the bed. No dresser drawers for clothes. bedspreads very scratchy. Reastaurant food was excellent! Swimming pools and beach were perfect.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

MD AL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s just an amazing place
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Leigha pada tanggal 14 Mei 2024
Thanks for the review MD. We are so happy that you enjoyed your stay with us and you are welcome back anytime!

8/10 Bagus

Alicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool and beach access was great. Only complaint was our tub wouldn’t drain and the bathroom fan wasn’t functional. They fixed the drain for us but not the fan.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Leigha pada tanggal 14 Mei 2024
Thanks for the review and the feedback Alicia. We are happy to hear you enjoyed the pool and the beach while you were with us and apologize for the inconveniences in your bathroom. I will forward this on to our management team so that they can address these issues. We hope to welcome you back in the future.

10/10 Sangat Bagus

Carla

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have visted this property more times than I can count at this point! once or twice venturing out but this spot always feels like home so we always come back. We love the walkability of the beach, surrounding great food options, the pier, the atmosphere, the tiki hut (rachel is our favorite).... its just our happy place! We have been disappointed with the breakfast for the cost so we don't usually do that but its not because it doesn't taste good. We just get better for our money at some local spots that we adore.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 3 Mei 2024
Thanks for the review Carla. We are so thrilled that you love our property. It's definitely our happy place too so we are glad we can share that with you. We can't wait to welcome you back again soon!

10/10 Sangat Bagus

Penny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked the pool & access to beach. Room was hreat & beds comfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 30 Apr 2024
Thanks for the review Penny. We are so thrilled that you enjoyed your time with us and found the beds comfortable. We hope to welcome you back to our little slice of paradise on Fort Walton Beach soon!

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved our view, the pool area, and the proximity to the beach. The room was average. The mattress was not great at all.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 29 Apr 2024
Thanks for leaving us this review Richard. We are happy to hear you enjoyed our favorite view on Earth and our relaxing pool. We are passing your concerns about the mattress on to our management team and we hope to welcome you back very soon.

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet beach, clean hotel, close to Destin shopping destinations.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 25 Apr 2024
Thanks for the review Daniel. We are thrilled that you enjoyed your time with us and found some piece and quiet on our favorite beach on Earth. We hope to welcome you back very soon!

10/10 Sangat Bagus

Carl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 23 Apr 2024
Thanks for the 5 out of 5 review Carl. We are pleased to see that you enjoyed your time in the sun with us and we hope to welcome you back very soon.

10/10 Sangat Bagus

Armand

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great fun family friendly property. You can either walk to the beach out front or utilize the lazy river area. Lovely spot surrounded by tons of food spots and drivable to Destin. Wide huge rooms too
Menginap 2 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 17 Apr 2024
Thanks for taking the time to leave us this review Armand. We are so happy to hear that you enjoyed your stay, the beach and the lazy river. It's our favorite spot around too! We hope to welcome you back soon.

8/10 Bagus

Michele

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The front desk staff was very friendly! Pretty much everyone was nice, but it was hard to communicate with housekeeping. The room was not what I would consider clean and the walls were filthy in the room. When we arrived, the downstairs was clean and smelled great! We were very pleased with everything downstairs, but when we opened the door to our room, it was very disappointing! I would suggest updating the rooms and making sure they are cleaned to a higher standard! As much money as you pay for staying there, you would expect it to at least be clean!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 15 Apr 2024
Thanks for taking the time to leave us this review Michele, we greatly appreciate the feedback. We will be passing your concerns on to our management team so that they can be addressed. We apologize that your stay with us did not live up to expectations and we hope to welcome you back soon to make it up to you.

10/10 Sangat Bagus

Tina Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved room Lay out . Perfect for our family. Loved the vibe of the hotel . Loved the DJ Loved the beach view . Definitely would stay there again . Pet friendly as well !
Menginap 3 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 11 Apr 2024
Thank you so much for the 5 out of 5 review Tina! We are so happy that your family enjoyed your stay with us in paradise. We hope to welcome you all back very soon!

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This Hilton was wonderful! The property was beautiful and the staff was very friendly. We dined at the hotel and the food was delicious! Our kids loved the pool and the lazy river!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
Thanks for leaving us this review Emily. We definitely agree that our lazy river is the best spot in the house and we are so happy that you enjoyed it and our staff. We hope to welcome you back very soon!

4/10 Buruk

Reina

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
We are sorry to see that your stay didn't seem to live up to your expectations Reina. If you would like to share any of your specific concerns with us please feel free to reach out to us on our social media pages. Thanks for taking the time to leave the review and we would appreciate any feedback you have.

10/10 Sangat Bagus

MIRIAM

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s was a very pleasant experience
Menginap 2 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
We are so happy to hear that you enjoyed your experience with us MIRIAM. We hope to welcome you back to Ft. Walton Beach very soon!

8/10 Bagus

dennis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Stayed here 3 years ago and find it a bit rundown
Menginap 3 malam pada bulan April 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
Hi Dennis, thanks for taking the time to leave us this review. We are sorry to hear that you found us rundown but hope to welcome you back again to see some of our updates since you've last stayed with us! You are welcome back anytime!

10/10 Sangat Bagus

Kianna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
We are so happy to hear that you enjoyed your time in paradise with us Kianna. We hope to welcome you back very soon.

10/10 Sangat Bagus

Connie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a mix up with our room, and theblady from housekeeping totally took care of us and had us in a new romm in minutes
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 10 Apr 2024
We are sorry to hear about the room mix up Connie, but are so happy that out staff was able to get it sorted for you quickly. We hope you enjoyed the rest of your stay and are welcome back anytime.

6/10 Cukup Baik

Sajal S

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 23 Apr 2024
Thanks for taking the time to leave us this review Sajal. If you would like to discuss your concerns or share any specific feedback with us about your stay, please reach out to us on our social media pages. We hope to welcome you back to paradise very soon.

10/10 Sangat Bagus

barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay! We especially loved the pool and tiki bar with its fun decor and delicious food and drinks. The other great part was walking on the beach to go to the boardwalk. We walked the pier to see the sunset and ate at the boardwalk a few times. Also so happy we got the gulf view and loved sitting in the balcony to enjoy it! Will definitely be back!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 2 Apr 2024
Thanks for the 5 out of 5 review Barbara. We are happy to hear that you enjoyed your time with us in paradise. Walking on the beach is one of our favorite parts too! We hope to welcome you back for more of those gorgeous Fort Walton Beach views soon!

6/10 Cukup Baik

Leah, Otsego

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel itself seemed amazing, until checkout day. There was some kind of fire. No one informed any of the guests. We just saw the lights flashing inside when enjoying the last hour by the pool. Waited until the last minute before we had to check out and walked up the stairs to the 5th floor in the dark, packed our stuff, and carried it down 5 flights of stairs. When I asked about any type of compensation, the on duty manager told me I should’ve asked for help walking down the stairs because someone would have helped us. I just looked at her and left. They had been texting us messages the entire stay making sure everything was fine, but when a fire occurs… you could hear a pin drop. Missed opportunity IMO, especially for the price. You would think the manager on duty would have been better prepared than that. And there has been zero communication since then. Not staying there again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 2 Apr 2024
Thank you for taking the time to leave us this review Leah. We appreciate your feedback and sharing your concerns with us. We are very sorry for the experience that you had with us but are forwarding all of this information on to our management team so that they can address this. If you would like to further discuss your experience, feel free to reach out to us on our social media pages. Again, we apologize for the inconvenience and appreciate your feedback.

4/10 Buruk

Bernardo

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 2 Apr 2024
Thanks for the review Bernardo. If you wish to discuss your concerns with us further please feel free to reach out to us on our social media pages so that we can address your concerns.

4/10 Buruk

Leslie

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Pool area was nice. Broken lights in room. The staff didn't know the difference between a hand towel and a regular towel. 4 peopl in the room and never 4 towels. Building lost power, couldn't get into our room for a couple hours...to take meds, get money, etc. They comped our parking...big deal. We usually stay at Hilton hotels, this one does not live up to the Hilton standards. Very disappointing.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 2 Apr 2024
Thanks for taking the time to leave us this feedback Leslie, we appreciate your honesty on your experience with us. We are sorry that your stay didn't live up to your expectations but we will be forwarding your concerns on to our management team so that they can be addressed. We hope to welcome you back in the future to make it up to you.

4/10 Buruk

Kamesha

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
We were assigned a room directly next to the housekeeping closet. They were very noisy early in the morning. Hotel staff doesn’t understand any English so it was extremely difficult to get help. The rooms were very warm regardless of the a/c being on, and the water was cold. I wouldn’t suggest staying here if you’re looking for quality. It is great location wise.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 27 Mar 2024
Thanks for taking the time to leave us your honest feedback Kamesha. We thoroughly appreciate it and will pass all of your concerns on to our management team so that they can be addressed. Your comments will help us grow and improve in the future. We would love to welcome you back in the future to make it up to you.

8/10 Bagus

Cristina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and nice hotel at the beach. Walkable distance to boardwalk
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Leigha pada tanggal 27 Mar 2024
Thanks for taking the time to leave us this review Christina. We are happy to hear you enjoyed your time with us. We hope to welcome you back soon.

10/10 Sangat Bagus

David H.

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel Rochon the beach
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Leigha pada tanggal 27 Mar 2024
Thanks for the 5 star review David. We are happy to hear you enjoyed your stay with us on Fort Walton Beach and we hope to welcome you back to paradise in the future.

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking sucks at night but other than that, a very beautiful hotel with great amenities and sights! Close enough for walking and right on the beach !
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 25 Mar 2024
Thanks for leaving us this review Vincent. We are so happy to hear that you enjoyed your time in paradise with us. You are welcome back anytime!

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful pool and convenient access to the beautiful beach.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 25 Mar 2024
Thanks for leaving us this 5 out of 5 review Robert. We are so happy that you enjoyed your time on our beautiful beach! We hope to welcome you back very soon!

8/10 Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
In good locations but too much construction
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 25 Mar 2024
Thanks for the review Ana. We are happy that you enjoyed the location and we apologize for the inconvenience of the construction. We hope to welcome you back again in the future.

8/10 Bagus

Estefania

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Staff pada tanggal 23 Mar 2024
Thank you so much for your feed back

6/10 Cukup Baik

mayra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
i'm here now , the staff isn't very informative but they are super nice , the place is nice and kid friendly there is a bar so parents have let there kids run a mock so be aware . seems like NO security and staff to take order outside other then the bar oh and if you come to work remote here the internet SUCKS so there is that ,it has been an issue for me . the beach side is perfect
Tanggapan dari -Leigha pada tanggal 20 Mar 2024
Thanks for taking the time to leave us this review Mayra. We are happy that you seem to be enjoying your stay so far but are forwarding your concerns on to our management team. Thanks for your feedback and we hope you will let us know if there is anyway to make your stay better.

10/10 Sangat Bagus

Lisa, Jackson

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful property. Very friendly staff. I have stayed twice and will go again!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 19 Mar 2024
Thanks for the 5 out of 5 review Lisa. We are so happy that you enjoyed our staff and the property. We hope to welcome you back to paradise soon.

6/10 Cukup Baik

Holli K

Bepergian bersama keluarga dan anak
The ice machine was broke on our floor the whole week we were there, I told a worker but… so I had to go to a floor down to get ice. They said the outdoor pool was heated, it was ice cold. We said something but they didn’t fix it. We had to swim next door at the holiday inn. It was nice over there with music, warm pool and a lady doing bubbles for the kids.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 15 Mar 2024
Thank you for taking the time to leave us this review Holli. We appreciate your honest feedback and have passed along your concerns over our pool to our management team. We are glad at least you were able to swim next door and we hope to welcome you back to our little slice of paradise soon.

8/10 Bagus

DARIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was a noisy guest on our first night which the company handled promptly. Please is clean and staff friendly.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 14 Mar 2024
Thanks for taking the time to leave us this review DARIN. We are happy to hear that you enjoyed your stay and appreciate your feedback. We will pass it along, and hope to welcome you back soon.

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 15 Mar 2024
Thanks for the 5 out of 5 review Laura. We are thrilled to hear that you enjoyed your stay and we hope to welcome you back to paradise soon.

10/10 Sangat Bagus

luis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari -Leigha pada tanggal 12 Mar 2024
Thanks for the 5 star review Luis. We hope to welcome you back to our little slice of paradise very soon.

8/10 Bagus

Jeff

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Okay stay, safe.
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 12 Mar 2024
We are glad to hear you felt safe and enjoyed your time with us Jeff. We hope to welcome you back soon.

10/10 Sangat Bagus

Jim

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property on the beach!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 5 Mar 2024
Thanks for leaving us this 5 out of 5 review Jim. We are thrilled that you enjoyed your stay with us on Fort Walton Beach. You are welcome back anytime!

10/10 Sangat Bagus

Trudy-Ann

Bepergian bersama keluarga
Disukai: Fasilitas
I loved that the property location was very central to Destin, Navarre and Mary Esther it’s close to many food options. Loved that the property is on the beach great for walks and lounging as well as indoor and outdoor pool. Staff is very friendly rooms are spacious and clean would definitely stay here in the future.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 7 Mar 2024
Thanks for leaving us this 5 out of 5 review Trudy-Ann. We are so happy to hear that you enjoyed your time in Fort Walton Beach with us and we can't wait to welcome you back in the future!

6/10 Cukup Baik

Betsey

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was shocked at the condition of the property. The carpet in our room was falling apart with multiple holes, rust on fixtures in bathroom, dirty bed linen, dirty hallway carpets.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 27 Feb 2024
Hi Betsey, we are sorry to hear that your stay did not live up to expectations but we appreciate the honest feedback that you have left. We will pass your concerns along to our management team and we hope to have the chance to welcome you back to make this up to you.

2/10 Sangat Buruk

Shelia

Traveler bisnis, Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room was poorly cleaned and the mattress and bed linen was old and badly stained. The mattress had a huge stained that looked like blood. Housekeeping came to our room while we were out and flipped the mattress and changed linen. Unacceptable and unsanitary!!!!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Staff pada tanggal 23 Mar 2024
Thank you for your feedback er truly apricate it and will address your concerns with the housekeeping department.

10/10 Sangat Bagus

Wendy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pools are amazing and the staff here are top notch!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 27 Feb 2024
Thanks for the 5 out of 5 review Wendy. We are so happy you found our staff helpful and we hope to welcome you back to spend more time around our pool soon!

6/10 Cukup Baik

Dian, Arlington

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
One day no internet One day no food or bar Three days intermittent TV
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 7 Mar 2024
Thanks for taking the time to leave us this feedback Dian. We are sorry to hear that your stay didn't live up to expectations but we will be addressing your concerns going forward and we hope to welcome you back in the future.

10/10 Sangat Bagus

Nikki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean hotel. Modern and updated. Will recommend. I will more than likely use this same hotel for my next trip to Ft Walton Beach to visit family.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari -Leigha pada tanggal 13 Feb 2024
Thank you for taking the time to leave us this 10 out of 10 review Nikki! We are thrilled to hear that you enjoyed your time and that you will be back again! You are welcome anytime!

8/10 Bagus

Shawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 6 Feb 2024
Thanks for leaving us this review Shawn. We are happy that you enjoyed your stay and hope to welcome you back very soon.

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mother Daughter trip
Many cloudy cold days - we enjoyed the ping pong table and hot tub.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 1 Feb 2024
Thank you for leaving us this review Mark. We are sorry to hear that the weather was less than ideal for your beach stay, but that just means you'll have to visit again for the full experience! We are glad you enjoyed the hot tub and ping pong table and hope to welcome you back again soon!

4/10 Buruk

Thomas

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
Broken elevator, broken clothes washer in the guest landromat, satellite cable t.v. constantly goes out, bathroom door has no lock, night tables are so small they only have room for a lamp on them, light bulb out in the bathroom, rusty metal lamps in the bedroom, $10/day to park your car in the hotel parking lot. If you are not out of your room when housekeepimg comes in the morning, I was told they do not return. All the money they charge for a room, and they dont clean the room, empty the garbage, or refill the coffee and water. What a shame. No more Hilton for me.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 7 Feb 2024
Hi Thomas, thank you for taking the time to leave us this feedback and we appreciate your honesty. We take all this feedback as an opportunity to grow and improve. If you would like to further discuss your concerns, feel free to reach out to us on our social media and we will provide you our GM's contact information.

10/10 Sangat Bagus

Julie

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 31 Jan 2024
Thanks for the 10 out of 10 review Julie. We appreciate it and hope to welcome you back for more fun on Fort Walton Beach very soon!

8/10 Bagus

Lina

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 31 Jan 2024
Thanks for leaving us this review Lina. We are glad to see you enjoyed your time and hope to welcome you back soon!

4/10 Buruk

Jill

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Upon arrival, after hauling our luggage up and then back down when we noticed we got the wrong room, we were told that our gulf front room request had been sold out. They had decided (before we arrived) to put us in an "upgraded" room with bunk beds and a pool view. The two of us don't consider this an upgrade. After what seemed like more of a hassle than it needed to be, they magically found us the room we were supposed to get. After a plane ride and driving for 7 hours that day, we found this less than ideal. Regarding the actual room, the walk to the room from the elevator is unbelievably long. The worst we've ever seen. We know it's because of the shape of the hotel, but there needs to be another access to an elevator. Our TV signal kept cutting out. We spoke to the front desk and noticed it happened in the lobby tv also so we know it was a signal problem. Our bed was extremely uncomfortable and the walls seem pretty thin. We were happy to see the hot tub and pool were working being that it was very cold during our stay and we wanted to take advantage of that. That was until we actually went down and felt the water....freezing!!! The desk told us the heaters were outside and couldn't warm up. They said we could use the hotel next door. That one had half the water and garbage in it. Although, ours was magically working on the day we left when more people arrived to the hotel We are not impressed with this hotel. We will never be back, please go elsewhere!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Leigha pada tanggal 26 Jan 2024
Hi Jill, thank you for sharing your honest feedback with us. We are sorry that your stay didn't live up to expectations and truly appreciate the feedback. Our pool heater was unfortunately down at the time of your stay but has been fixed and we have people scheduled to come fix the tvs today. If you would like to discuss your concerns further, please feel free to reach out to us on our social media pages and I will be happy to pass along our Regional Manager's contact information so you can discuss this with him.

8/10 Bagus

Adrienne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful peekaboo views of the Gulf and the swimming pools!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari -Leigha pada tanggal 23 Jan 2024
Thank you for taking the time to leave us this review Adrienne. We are thrilled that you enjoyed the view of paradise and we hope to see you again soon!