Eksterior

Ulasan untuk Crowne Plaza Foshan Nanhai, an IHG Hotel

4 out of 5
Crowne Plaza Foshan Nanhai, an IHG Hotel
No. 20 Huandao South Road, Nanhai District, Foshan, Guangdong

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 8 dari 17 ulasan" "
Penilaian 8 - Bagus. 6 dari 17 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 17 ulasan" "
Penilaian 4 - Buruk. 0 dari 17 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 17 ulasan" "

8,8/10

Kebersihan

8,0/10

Staf & layanan

7,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Patt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good place and staff, however not enough staff at reception at night time, long waiting for check in. The air con is a bit noisy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari emily pada tanggal 28 Mar 2024
Dear guests, thank you for taking the time to share your stay at Crowne Plaza Foshan Nanhai. At the same time, I apologize for the discomfort caused by the air conditioning problem! We have forwarded your comments to the relevant department heads and hotel management to further refine the details of the hotel facilities. First-class accommodation environment and high-quality service is our consistent goal and pursuit, the hotel not only focuses on the maintenance of configuration facilities, but also constantly improve and update from the guest experience. We look forward to your next stay at Crowne Plaza Foshan Nanhai.

10/10 Sangat Bagus

Nedjad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I happened to be in a situation where I had to call a ambulance early in the morning the staff at front desk called me a ambulance to take me to the nearest hospital. After I arrived at the hospital at there was no one that understood English Nor German nor Bosnian language si i Perrin ACH was stranded with a bunch of peoples that Neely understood my situation. And in one moment I saw this familiar person that helped me check in at the front desk, Mr. Bruce ! He Spock well English and he happened to be the manager of the hotel Crown plaza, he Spock ti the doctors and personal at the hospital ER department. After we spending some time there like 2-3 hours in the morning from 6am-9am we found out that I had to have a surgery he then suggested me to take me to a different hospital that is better suited for the situation that I was in. He personally drove me to a new hospital 45 min away and helped me to get all the prosecutes done l, literally guided me all the way to the best possible room in the busy hospital. I got my own room with fhe hotel like accommodation ti be operated the following morning. He spent the whole day doing this for me z as nd would not except any sorts of payment. Thank You Mr. Bruce you are a good person and god bless you and your family.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari emily pada tanggal 28 Mar 2024
Dear guests, thank you very much for your support and attention to Crowne Plaza Foshan Nanhai! We sincerely bring intimate and efficient service to every guest, and we are very honored to see your appreciation and recognition of Bruce at the hotel reception, and we will continue to work hard to continue to bring you more impeccable professional service and detailed experience to make the journey perfect. Looking forward to your visit again!

10/10 Sangat Bagus

Lai yung

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Room is too hot , can’t fix the temperature
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari emily pada tanggal 17 Mar 2024
Dear guest, thank you very much for staying at the Crowne Plaza Foshan Nanhai and taking the time to share your stay experience. We deeply apologize for any discomfort caused by the room air conditioning issue during your stay! We have forwarded your feedback to the relevant department heads and hotel management, and will further improve the details of the hotel facilities. A first-class accommodation environment and high-quality service are our consistent goals and pursuits. The hotel not only focuses on the maintenance of facilities, but also continuously improves and updates from the perspective of guest experience. Looking forward to your next stay at the Crowne Plaza Foshan Nanhai .

8/10 Bagus

Chin Wang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
整體服務不錯
離公司近且方便,酒店服務也不錯
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari emily pada tanggal 19 Feb 2024
尊敬的宾客:感谢您选择佛山南海利泰皇冠假日酒店并对我们酒店给予支持与厚爱。很高兴看到您对酒店服务的好评。您对入住经历的肯定是对我们最大的鼓励,也是我们一直以来努力的方向。酒店客房温馨的布置,并配有免费高速WIFI,是您外出旅游的最佳选择。为您服务是我们的荣幸,酒店全体员工期待您的下次光临!

2/10 Sangat Buruk

Nobuyuki

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
場所が悪いです。周りに何もありません。 ホテルには駅や空港の送迎車の手配サービスがありません。自分で配車アプリで手配しろと言われました。このホテルはもう2度と使わないと思います。
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Emily pada tanggal 26 Jul 2023
尊敬するお客様、こんにちは、今回のスケジュールはあなたを完全に満足させることができなくて、とても。ホテルは広州南駅までの無料送迎サービスがあり、必要に応じてスタッフに予約を問い合わせてください。ご宿泊体験を共有していただき、ありがとうございました。再び仏山南海利泰クラウンホリデーホテルに戻るのを楽しみにしています!

8/10 Bagus

Chin Wang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
不錯的體驗
整體服務品質良好 環境衛生打掃也有水準,2F的粵菜餐廳好吃,就是地方偏了些 搭車較不方便 要用平台叫車
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Emily pada tanggal 17 Jul 2023
Dear Guest: thank you for choosing Crowne Plaza Foshan Nanhai and giving your support and love to our hotel. We are pleased to see your favorable comments on the hotel's location. The hotel is located in Sanshan New City, one of the 5G technology experience zones in Foshan City, only 15 minutes drive from Guangzhou South Railway Station, adjacent to the beautiful Wenhan Lake, and in the heart of Guangdong, Hong Kong and Macao Bay Area and Sanlong Bay High-end Innovation Cluster. Your affirmation of your stay experience is our greatest encouragement and the direction we have been striving for. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is a good choice for your business travel. It is our honor to serve you, and all the staff of the hotel look forward to your next visit!

10/10 Sangat Bagus

Kurt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautifully designed, new and clean property. Fantastic room - spacious, clean, and modern. It had the most elaborate light switches ever! The gym was very well-equipped. The breakfast buffet might have had the biggest variety of my trip to China this time. Really good selection. They offered it to me for half price upon check-in the night before for 75 RMB, or about $5.50... What a deal! The only drawback is that it's 6 km to the Guangzhou South rail station, so a taxi ride is necessary. I didn't have time to go for a walk around, but it looks like a newly developed, safe area with a walking path around the pond next door. Highly recommended.
Tanggapan dari emily pada tanggal 5 Jul 2023
Dear guest, thank you very much for your support and recognition of the hotel in all aspects. The hotel is located at the junction of Guangzhou and Foshan, with the bustling and convenient atmosphere of the city. The variety of self-service breakfast in the hotel is abundant and delicious! The hotel provides shuttle service to and from Guangzhou South railway station. You can make an appointment with the hotel's Concierge one day in advance, and we will continue to work hard to be ready for you to come back at any time.

8/10 Bagus

nick kian wee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan April 2023
Tanggapan dari Emily pada tanggal 16 Mei 2023
Dear Guest: Hello, we are very happy that so many people have left a deep impression on you, and we hope that this beautiful city and the warm Crowne Plaza Foshan Nanhai will leave you a good memory. We are deeply honored to receive your praise, and we are also more motivated to continue to move forward, and hope to have more opportunities to serve you!

6/10 Cukup Baik

Patt

Traveler bisnis
Disukai: Staf & layanan, fasilitas
冷氣抽氣有煙味,地毯也不太乾淨
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Emily pada tanggal 17 Feb 2023
尊敬的宾客,您好,很抱歉给您带来不愉快的体验,我们深表歉意。在您入住酒店期间,房间有任何设施设备方面的问题您可以随时呼叫服务员,我们 24 小时待命为您解决问题。关于您提到的问题,酒店管理层非常重视每一位宾客的意见,我们将进一步完善并改进我们的设施与服务。 相关部门已着手安排检查及维修,确保您下次入住不会再出现此类问题,为您带来的不便我们深感抱歉。谢谢您提出的反馈,期待下次让您享受到我们美好的入住体验!

2/10 Sangat Buruk

Kung Yu, Gary

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Aircon adjustment was zero. Asked the desk for help. Twice. Up came a general staff member who opted to open the windows instead. Problem not solved. Literally had to go down to the front to demand services. Finally aircon was adjusted but no one followed up on the issue as if it did not happen. Terrible customer service
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Emily pada tanggal 10 Feb 2023
Dear guests,Thank you for choosing Crowne Plaza Foshan Nanhai and taking the time to tell us about the problems you encountered during your visit. We apologize for not being able to provide you and your family with a pleasant stay experience. The question you raised has been highly valued by the hotel management team. The hotel management team has shared the case with all the staff, investigated and examined the specific causes of this incident, and started to promote the rectification. We are deeply sorry. Thank you for pointing out the shortcomings in our work. We will make adjustments and improvements as soon as possible in the future. We are also constantly optimizing guests' check-in experience, paying attention to the setting and adjustment of air conditioning temperature, so as to create a comfortable environment for you. I hope this incident has not affected your impression of the hotel. We look forward to your coming again to review our progress and perfection.

10/10 Sangat Bagus

Hei see

Traveler bisnis
Menginap 1 malam pada bulan November 2021
Tanggapan dari Emily pada tanggal 10 Feb 2023
尊敬的宾客:您好!非常感谢您的入住佛山南海保利皇冠假日酒店!很高兴能为您的出游带来美好的时光。您的赞赏给予我们很大的鼓舞,也是我们进步的动力,我们会继续保持热忱,致力让每一位宾客享有宾至如归的入住感受,热切期待您的再次光临!欢迎您再回来体验,祝生活愉快!

10/10 Sangat Bagus

Yeshei

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
All good, nice and clean Hotel
Menginap 1 malam pada bulan November 2021
Tanggapan dari Emily pada tanggal 10 Feb 2023
Dear guests,Thank you so much for your stay at Crowne Plaza Foshan Nanhai ! I'm glad to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your visit again! You are welcome to come back to experience, wish a happy life!

8/10 Bagus

Hei see

Menginap 1 malam pada bulan November 2021
Tanggapan dari Emily pada tanggal 10 Feb 2023
Dear guests,Thank you so much for your stay at Crowne Plaza Foshan Nanhai ! I'm glad to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your visit again! You are welcome to come back to experience, wish a happy life!