Search Hotels in Fox Valley, Chicago

"I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven"

"Ok we absolutely loved our room. We had a balcony, two queen sized beds that were extremely comfy and the room was well sized and while the bathroom with the tub and shower were dated it was very clean. The towels were VERY soft and clean. Loved it! The pool and hot tub…were not amazing conversely. We got there at night so maybe that is why the appearance wasn’t what I expected. Felt a bit dingy. I didn’t feel comfy to get in."

"Clean room; nice staff; good, free and easy parking "

"Fresh"

"I always have a good stay here. Staff are always accommodating, property is beautiful."

"Room was very clean property was nice... good location"

"I booked the the room with the hot tub but they gave me a very small room without the hot tub, breakfast is very basic (no fruit at least banana), staff is ok"

"Hotel is comfortable and staff are friendly. Supposedly heated pool wasn’t actually heated. "

"Nice room."