Hotel Highgate di Franklin Lakes

"Wifi is not working good, elevator right wing only one working so people have to que long time"

"Junior, the hotel clerk that checked us in was very welcoming. Jenny the gift shop hostess was super kind and helpful. The location was near Broadway and the rooms were comfortable and well serviced. Definitely a 5 star experience 😀"

"I was disappointed when I got a glass of chardonnay from the bar and noticed he used a minuscule carafe to measure how much wine to put in the glass. I thought it was a joke. Then I got the bill . I mentioned that was a very small amount of wine for the price and his response was 'I only work here'. So suggestion for other travelers, order your glass of wine off property unless you are on an expense account that covers alcohol."

"In a great location to Time Square. Huge selection of Restaurants nearby. Area is great. Property is poorly maintained..All of the Ice machines were either gone or out of order which was no good with no fridges in the room. We were put on Level 5 and the noise from the street was horrible,we asked to be move and they were very good and moved us to the 9h floor which was so much better. It's a pity that they haven't maintained the property.Overall stay was alright."

"This hotel was gorgeous and surprisingly spacious"

"Clean, Comfortable, Spacious rooms and excellent customer service."

"Good"