Lobi

Ulasan untuk Fairfield Inn & Suites by Marriott Gaylord

2.5 out of 5
Fairfield Inn & Suites by Marriott Gaylord
826 Carpenter St, Gaylord, MI

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 269 dari 355 ulasan" "
Penilaian 8 - Bagus. 60 dari 355 ulasan" "
Penilaian 6 - Cukup Baik. 14 dari 355 ulasan" "
Penilaian 4 - Buruk. 9 dari 355 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 355 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,0/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Aaron

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 9 Mei 2024
Thanks you for choosing to stay with us! We appreciate your feedback!

8/10 Bagus

Valerie

Menginap 1 malam pada bulan April 2024
Tanggapan dari Christina pada tanggal 6 Mei 2024
Thank you for choosing to stay with us, we appreciate your feedback!!

10/10 Sangat Bagus

Bonnie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An employee named Chris met me at the check in area and was so sweet and friendly. Really went out of his way to help me with my luggage and rolled the luggage gondola to my room. I'm nearly 80 years old and have back and leg problems. I didn't ask him, he just helped! The hallways are clean and fresh, the room pristine.I definitely wilk come back here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christina pada tanggal 26 Mar 2024
Thank you for choosing to stay with us!!

10/10 Sangat Bagus

Srikanth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 27 Feb 2024
Thank you for choosing to stay with us!

6/10 Cukup Baik

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Its a decent hotel, but $150 incidental charge is very high. Yes, it was fully refunded but i have never been charged that much.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 26 Mar 2024
Thank you for choosing to stay with us! We appreciate your feedback!!

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The breakfast was amazing with lots of variety. I really enjoyed the pool and hot tub as well. rooms were clean and spacious.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 27 Feb 2024
Thank you for your feedback and choosing to stay with us!

10/10 Sangat Bagus

tyler

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 26 Mar 2024
Thank you for choosing to stay with us!!

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New, clean hotel near the freeway.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Christina pada tanggal 13 Feb 2024
Thank you for choosing to stay at our property!! We appreciate your feedback!

2/10 Sangat Buruk

Kendall

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Carpet had spots missing, shower was unusable because the spout let water go everywhere. If you didn’t wash your hair you didn’t have a choice, and no hair dryer. Front desk girl that was trying was not nice or welcoming. Other front desk people were nice. Overall not worth the price point. Better to stay at the comfort suites across the street. Bigger rooms and cheaper.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Christina pada tanggal 26 Mar 2024
We're sorry to learn that your overall experience fell short of your expectations. We strive to exceed our guests' expectations in every aspect of their stay, and we regret that we may have missed the mark on this occasion.We are committed to continuously enhancing our services and facilities to ensure that all our guests have a memorable and comfortable experience with us.Thank you for choosing Fairfield Inn and Suites, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

2/10 Sangat Buruk

Sarah

Hot tub was not working. The only reason we booked this hotel for the face that the surrounding hotels did not have hotels. It was advertised a hot tub.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Eli

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect stay
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Christina pada tanggal 31 Jan 2024
Thank you for choosing to stay with us!! We appreciate your feedback!

10/10 Sangat Bagus

Ricky

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Christina pada tanggal 21 Des 2023
Thank you for choosing to stay with us! We appreciate your feedback!!

10/10 Sangat Bagus

Eli

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to stay
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Christina pada tanggal 7 Des 2023
Thank you for choosing to stay with us!! We appreciate your feedback.

8/10 Bagus

Terry

Menginap 1 malam pada bulan November 2023
Tanggapan dari Christina pada tanggal 15 Des 2023
Thank you for choosing to stay with us! We appreciate your feedback!

10/10 Sangat Bagus

Jane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's a treat
I love staying at Fairfield Gaylord. It's always clean and comfortable. During peak seasons, I cannot afford to stay here for extended periods, but off-season, I love staying here. It's a treat.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christina pada tanggal 13 Nov 2023
Thank you for choosing to stay with us!! We appreciate your feedback!

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean and nice.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Christina pada tanggal 12 Okt 2023
We appreciate your feedback!

8/10 Bagus

Tatyana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay at this hotel. It was a very clean hotel, the staff was wonderful
Menginap 1 malam pada bulan September 2023
Tanggapan dari Christina pada tanggal 3 Okt 2023
Thank you for staying with us! We appreciate your feedback!!

10/10 Sangat Bagus

Joni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thumbs up to Fairfield in Gaylord!
Great place to stay, the staff is friendly, breakfast is better than most, and rooms are clean and comfortable.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Christina pada tanggal 2 Okt 2023
Thank you for choosing to stay with us!! We appreciate your feedback!

2/10 Sangat Buruk

Melia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hair of Hare or How many hairs will u see
Pulled up to check in. Few people were setting outside throwing back a few. Sounded like they had been doing it for a while. Check in was ok, no issues. Got up to the room. Then we started the odyssey. Found hair on the floor in the bathroom, ok not the cleanest motel. Then pulled back the bed. Found hair all over the bed. Called down to complain. We were told to come get some new keys and they would move us. We gathered our bags and went to the next room. Pulled back the covers before we unpacked. Well, our friend the hair was there too. The sheet looked like it hadn't been changed in a few months. The lady at the desk was in the room with us. So, I pulled the comforter off and found more hair. The front desk lady got new clean sheets and changed out everything for us. Needless to say, the room felt unclean after that point.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Christina pada tanggal 12 Okt 2023
We are reviewing this information. Thank you for your feedback.

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was very smooth, the room was clean, and it was nice to have the pool to myself. :)
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Christina pada tanggal 5 Sep 2023
Thank you for choosing to stay with us!! We appreciate your feedback!

10/10 Sangat Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Christina pada tanggal 19 Jul 2023
Thank you for choosing to stay with us!! We appreciate your feedback!

10/10 Sangat Bagus

Ken

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
No complaints
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Christina pada tanggal 17 Jul 2023
We appreciate your feedback!

8/10 Bagus

kenneth

Thx
Menginap 7 malam pada bulan Juni 2023
Tanggapan dari Christina pada tanggal 26 Jun 2023
Thank you for staying with us!!

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Christina pada tanggal 26 Jun 2023
We appreciate your feedback!!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Christina pada tanggal 5 Jun 2023
Thank you for choosing to stay with us! We appreciate your feedback!

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Christina pada tanggal 13 Mar 2023
Thank you for choosing to stay with us!

10/10 Sangat Bagus

Joseph

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Christina pada tanggal 28 Mar 2023
We appreciate your feedback! Thank you for choosing to stay with us!!

10/10 Sangat Bagus

Linda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Christina pada tanggal 3 Mar 2023
We appreciate your feedback! Thank you for staying with us.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Comfortable beds, nice hot breakfast, large rooms
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Christina pada tanggal 27 Feb 2023
Thank you for choosing to stay with us!

10/10 Sangat Bagus

Amy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Christina pada tanggal 20 Feb 2023
Thank you for choosing to stay with us! We appreciate your feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Christina pada tanggal 13 Feb 2023
Thank you for your feedback!

10/10 Sangat Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Christina pada tanggal 13 Feb 2023
Thank you for choosing to stay with us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Christina pada tanggal 13 Feb 2023
We appreciate your feedback!

10/10 Sangat Bagus

James, Troy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great time!
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 31 Jan 2023
Thank you for choosing to stay with us! We appreciate your feedback!

10/10 Sangat Bagus

Jan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its fine.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 31 Jan 2023
Thank you for your feedback.

10/10 Sangat Bagus

tom

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was a woman at the front desk named Meagan who went out of her way to help us get enhanced WIFI so my wife could participate in an important Zoom meeting in Virginia.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 26 Jan 2023
Thank you for sharing your positive experience with us! We are so happy you chose to stay with us!!

10/10 Sangat Bagus

Lynn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 24 Jan 2023
Thanks for choosing to stay with us! We appreciate your feedback!

10/10 Sangat Bagus

amy

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were the most friendly and kind people we have found. They were kind to each other and the guests. How refreshing to get a smile and conversation from everyone who passes by. 10 stars.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 24 Jan 2023
We are so happy you had a pleasant stay with us and appreciate your feedback! We hope to see you again sometime in the future.

10/10 Sangat Bagus

Josh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly and helpful staff at check in. Property looks brand new. In great condition.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Christina pada tanggal 16 Jan 2023
Thanking for choosing to stay with us! We appreciate your feedback!!

4/10 Buruk

JASON A

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel&staff = great
Hotel = nice, staff = outstanding. Large family that acted like they owned the place and kids were 100% out of control =bad. Also snowmobilers with truck and trailers park anywhere and everywhere.
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Christina pada tanggal 2 Jan 2023
Thank you for taking the time to fill out the survey. We are reevaluating some of our practices. We hope to see you again in the near future.

10/10 Sangat Bagus

Jennifer

8/10 Bagus

Michele

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just what we needed
We needed a nice, clean, centrally located place for our stay while attending a memorial service and the events surrounding it. This place fit what we needed!
Menginap 3 malam pada bulan November 2022
Tanggapan dari Christina pada tanggal 21 Nov 2022
We appreciate your feedback! Thank you for staying with us!!

8/10 Bagus

Dawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Christina pada tanggal 15 Nov 2022
Thank you for choosing to stay with us and for your feedback!

10/10 Sangat Bagus

Patricia

Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Rachel

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan November 2022
Tanggapan dari Christina pada tanggal 8 Nov 2022
Thank you for staying with us! We appreciate your feedback!

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Christina pada tanggal 1 Nov 2022
Thank you for staying with us! We appreciate your feedback!

10/10 Sangat Bagus

Caitlin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Christina pada tanggal 1 Nov 2022
Thanks you for your feedback and choosing to stay at our property!

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was a nice stay... Only dissapointment was that the Hot Tub was not available. My wife was really looking forward to soaking in the tub. Other than that, thumbs up.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Christina pada tanggal 27 Okt 2022
Richard. Thank you for staying with us during your time in Northern Michigan and for taking the time to review our property. We apologize for the hot tub we are just waiting on the part. Thank you you for all the kind words and I will share your thought and comments with our team.

6/10 Cukup Baik

Katherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked a king size bed over a month prior to our trip. When we got there they didn’t have one available. Beds and pillows uncomfortable. Walls thin and rooms and hallway noisy.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Christina pada tanggal 27 Okt 2022
Katherine Thank you for taking the time to review our property and I apologize for the inconvenience you encountered during your stay.

8/10 Bagus

Gary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Booked hotel for hot tub. Wasn’t working.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Christina pada tanggal 11 Okt 2022
We apologize for the inconvenience, repairs are being made to fix the problem. Thank you for choosing to stay with us.