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DoubleTree Resort by Hilton Hotel Penang

4.0 star property
Beach resort with 2 outdoor pools, near TeddyVille Museum

Choose dates to view prices

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
Exterior
Presidential Suite, 1 King Bed, Terrace | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Reception
DoubleTree Resort by Hilton Hotel Penang near Ferringgi Beach offers a peaceful getaway. Guests can enjoy spa treatments, the garden area, and an international restaurant with pool views. Two outdoor pools with private cabanas make this a family-friendly destination.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Parking included
  • Air conditioning
The current price is Rp962.273
Rp1.186.334 total
includes taxes & fees
29 Sept - 30 Sept

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 27 of 27 rooms

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

King, Suite, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, Terrace, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

King, Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 31 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Guest)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 31 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 2 Bedrooms, Balcony

7.8 out of 10
Good
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 64 sq m
  • 2 bedrooms
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Deluxe Room, Balcony

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • 179 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

King, Premier Room, Balcony, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

In-room safe, desk, laptop workspace, blackout curtains

King Guest Room

  • Sleeps 2

View all photos for One Bedroom Suite King-Balcony

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Suite King-Balcony

  • Sleeps 2

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 2

View all photos for King Terrace Suite With Sea View

In-room safe, desk, laptop workspace, blackout curtains

King Terrace Suite With Sea View

  • Sleeps 2

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible King Room

  • Sleeps 2

View all photos for Premier King Room With Sea View And Balcony

In-room safe, desk, laptop workspace, blackout curtains

Premier King Room With Sea View And Balcony

  • Sleeps 2

View all photos for Presidential Suite With Terrace

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite With Terrace

  • Sleeps 4

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room With Balcony High Floor

  • Sleeps 2

View all photos for Deluxe King Room With Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Two Bedroom Family Room With Balcony

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Family Room With Balcony

  • Sleeps 5

View all photos for One-Bedroom Suite,Sea View,1 King,Balcony

In-room safe, desk, laptop workspace, blackout curtains

One-Bedroom Suite,Sea View,1 King,Balcony

  • Sleeps 2

View all photos for Two Bedrooms Family Suite With Sea View And Terrace

In-room safe, desk, laptop workspace, blackout curtains

Two Bedrooms Family Suite With Sea View And Terrace

  • Sleeps 4

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout curtains

Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Guest Room

  • Sleeps 2

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  • Pool
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  • Free WiFi
9.6 out of 10, Exceptional, 84 reviews
The price is Rp2.335.286
Rp2.573.131 total
includes taxes & fees
19 Sept - 20 Sept
Penang Marriott Hotel
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About the area

Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

What's nearby

  • Batu Ferringhi Beach - 16 min walk - 1.3 km
  • Ferringgi Beach - 3 min drive - 3.1 km
  • Gurney Drive - 8 min drive - 8.4 km
  • Gurney Plaza - 9 min drive - 8.8 km
  • Penang Hill - 22 min drive - 16.4 km

Getting around

  • Penang Sentral - 48 min drive
  • Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

  • ‪Feringgi Bar & Grill - ‬3 min drive
  • ‪Kedai Makanan Lidiana - ‬2 min drive
  • ‪Axis Lounge - ‬2 min walk
  • ‪Spice Market Café - ‬3 min drive
  • ‪Rasa Wing Lounge - ‬3 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

Upscale family-friendly resort near Ferringgi Beach
Located close to TeddyVille Museum, DoubleTree Resort by Hilton Hotel Penang provides a corner/local shop, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a deep-tissue massage or a facial. The on-site international cuisine restaurant, Makan Kitchen, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a local area shuttle and a porter/bellboy
  • A 24-hour front desk, multilingual staff and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 316 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Baby baths and free infant beds
  • Rainfall showers, bidets and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free covered self parking on site
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,960 square foot of space)

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 68.00 for adults and from MYR 34.00 for children
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?

As of 18 Sep 2025, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on 29 Sep 2025 start from Rp962.273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self-parking is free at this property.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

Offering direct access to the beach, this Batu Ferringhi resort is within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

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DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 376 out of 859 reviews
Rating 8 - Good. 318 out of 859 reviews
Rating 6 - Okay. 84 out of 859 reviews
Rating 4 - Poor. 52 out of 859 reviews
Rating 2 - Terrible. 29 out of 859 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities
Reasonable stay at this hotel, they had kids club & a pool. Breakfast was ok but had limited western options but it is in Malaysia! Location isn’t great as to go up to Batu Ferringhi you would need a car or taxi
Stayed 6 nights in Aug 2025

10/10 Excellent

Manerah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!
View from room balcony
Mr. Teddy
Mrs. Teddy
Cute street sign
Stayed 1 night in Jun 2025

10/10 Excellent

Jia ni

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was nothing short of delightful. At check-in, we discovered that our reservation had inadvertently been made with breakfast for one adult and one child. The front desk staff, however, handled the matter with remarkable professionalism and courtesy, immediately rectifying the error without imposing any additional charge. This gracious gesture set a truly positive tone for the remainder of our visit. Throughout our stay, the service was exemplary, the ambiance refined, and every detail carefully attended to. Genuine hospitality of this caliber is rare, and we are deeply appreciative of the team’s efforts in ensuring our comfort and satisfaction. I would highly recommend this hotel to anyone in search of exceptional service, elegant surroundings, and a memorable experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Shiv Subramanian

Liked: Cleanliness, amenities, property conditions & facilities
We were there during the school holidays. Front office staff were very accommodating and pleasant.Dealing with a long line of people checking in. It was a pleasant stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sutha

Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying here and everything's was good. Will definitely come back here if we're staying in Ferringhi next time.
Stayed 1 night in May 2025

8/10 Good

Waseef

Disliked: Staff & service, amenities
Far from Georgetown and not much to do at the property. Limted meal options and F&B required improvement in terms of food quality and room seevice. Staff at the main restaurant Makan were fantastic and well trained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet is not diverse in choices.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahsan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room that we went into was ok but very dirty and smelt like mould, did not expect that from Hilton, as the name does associate to the room standard Then we were given a different room, good room all was nice but dirty floor, hair in fridge, main door not shutting properly, cabinet with fridge in it rotting from the legs, water dripping from ceiling due to condensation, again don’t go with the name please The lobby and swimming pool area is amazing though.
Stayed 2 nights in Sep 2025

8/10 Good

Zain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for 3 nights but decided to check out after night 2. Penang in general wasnt impressive. Hotel was in a good location next to a beach but a good 25-30 mins drive from Georgetown. Breakfast was lackluster. We went for dinner one night at the restaurant Makan Kitchen. Food was 3 out of 4 stars. Food was average.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and good service
Stayed 3 nights in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. All the staff were very friendly and went out of their way to make us comfortable.
Stayed 6 nights in Mar 2025

8/10 Good

CHANDRAN KARTAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable overlooking the sea.
Stayed 2 nights in Jan 2025

8/10 Good

ANIE

The room was clean and big. Excellent to relax at the swimming pool except there is no jacuzzi.
Stayed 1 night in Apr 2025

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a really good stay Reception staff were very helpful and we had a speedy check in….. they were also very polite and always smiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - great pool area. Breakfast is fabulous. Room was clean and serviced daily by the nicest young man. The gym was was well appointed. The Spa for massages was wonderful. The carpets in hallways and walls in hallways to rooms could be deep cleaned.
A treat for no reason other than being nice
Fruit bowl and cookies on arrival
Stayed 8 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families wanted to get away from the city. Beautiful views and kind staff!
Stayed 4 nights in Nov 2024

6/10 Okay

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn’t ready when we arrived and it was hard to close our door.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Better options available

We were a few minutes early and hotel staff made us wait until exactly 3pm before we were allowed to check in. Slow WiFi unless you sign up to their club like it’s 2008. Generally pretty good hotel, but very much aimed at families. There are plenty of better hotels in the area, I likely won’t stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

anbha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing stay
Stayed 1 night in Jul 2024

10/10 Excellent

Coraviece

Liked: Cleanliness, property conditions & facilities
Excellent customer service from front desk to room cleaners, to kitchen staff. Very grateful for Alex and Shalene, and the entire team!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Yau Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very helpful and willing to assist
Stayed 12 nights in Jan 2025

10/10 Excellent

Coraviece

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel. Good location for north and George Town with bus just outside going in both directions.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Jan 2025