Suite Eksekutif (Pool) | Balkon
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Ulasan untuk Lexis Suites Penang

5 out of 5
Lexis Suites Penang
28, Jalan Teluk Kumbar, Bayan Lepas, George Town, Penang

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 357 dari 735 ulasan" "
Penilaian 8 - Bagus. 249 dari 735 ulasan" "
Penilaian 6 - Cukup Baik. 83 dari 735 ulasan" "
Penilaian 4 - Buruk. 29 dari 735 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 735 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nozomi, Toyota

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I arrived too early, but they took care of me with great care. The room was clean and comfortable. The breakfast was also very delicious with a wide variety. All the staff were kind. I would like to stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari PL pada tanggal 2 Mei 2024
Dear Nozomi,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

8/10 Bagus

Mahmoud

Menginap 3 malam pada bulan April 2024
Tanggapan dari PL pada tanggal 13 Mei 2024
Dear Mahmoud, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 Sangat Buruk

THUAN CHONG, TAIPING

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
1.Checked in process too slow 2. Booked for 4 person breakfast, but only provide 2 person for free and another 2 must paid 3. Non stop disturbance from the register counter staff calling to room and keep repeating the breakfast issue 4. Not recommended
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari PL pada tanggal 5 Mar 2024
Dear Mr. Tan,We truly appreciate your choice to stay with us at Lexis Suites Penang and for taking the time to share your valuable feedback. We want to express our sincere apologies for any inconveniences you have encountered during your recent stay.From our reservation record, your booking was done under 2 adults’ breakfast with 2 kids aged 1 & 2 which are free. However, our front desk staff called and confirmed that the children age are 9 years old & another kid is 10 years old (FOC breakfast only applicable for kids aged below 3 years old).We understand that there may have been some miscommunication regarding the conversation with our front office staff earlier to confirm on the breakfast pax. We are committed to addressing the concerns you raised and ensuring that your next experience with us exceeds your expectations.Your continued patronage means a great deal to us, and we look forward to the opportunity of providing you with an exceptional stay in the future. Please know that your feedback is invaluable as we continually strive to enhance our services.Warm regards,The Management

6/10 Cukup Baik

Mohib

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
When we got to the room after they reluctantly upgraded us to the sea vie room we found the safe was not working and the sink in the toilet was cracked and leaking. I informed the reception on 3 occasions and was told we will get it sorted today but today never came. Very disappointed with the service from reception and front desk. However the service from the catering and breakfast was excellent and they even made us a take away box on day of checkout as we were checking out at 4am. Hotel looks wear and tear and could do with upgrading and is in the middle of nowhere
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari PL pada tanggal 23 Feb 2024
Dear Mohib,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on the safe box and leaking issue, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management

2/10 Sangat Buruk

Irina

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible location, misleading information and pictures on website! It’s no beach it’s a sea shore with rubbish around , it’s no choice off restaurant , cafes or grocery store. It’s 45 minutes to city. Hotel provides shuttle one way and you need to be requested in advance.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari PL pada tanggal 19 Feb 2024
Dear Irina,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

8/10 Bagus

Sami Tapani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staycation place
Premium pool suite is very nice and appears to be a big hit with kids. Otherwise... robinson cruseo island
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari PL pada tanggal 5 Feb 2024
Dear Sami Tapani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

Pulok

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari PL pada tanggal 9 Jan 2024
Dear Pulok,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

Ahmad Razali Mohd Saad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari PL pada tanggal 29 Des 2023
Dear Ahmad Razali Mohd Saad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 Sangat Buruk

Imaduddin

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari PL pada tanggal 18 Jan 2024
Dear Mr Imad,Greetings from Lexis Suites Penang!First and foremost I would like to thank you for your feedback regarding your recent stay with us. I hope you and your family are well.I sincerely apologize for the delay in responding to you feedback. Once again I would like to emphasize that we at Lexis Suites Penang take all of our guest comments very seriously. Our goal is to ensure all of our guest have an enjoyable and memorable stay with us. Even though the recent prolonged water disruption was beyond our control, I would still like to take this opportunity to apologize for the unfortunate events that you and your family encountered during your recent stay with us. We have submit refund to your online agent for the cancel balance night stay.Our Front Office Personnel, Miss Fayizah already contacted you regarding this matter. We greatly value your patronage and hope that you will give us another opportunity to serve you better in the future. If you have any further feedback or suggestions, please feel free to reach out to us.Warmest regards, The Management

8/10 Bagus

Allison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room air condition was noisy which distracted my sleep. Also the steam room was not working.
Menginap 1 malam pada bulan November 2023
Tanggapan dari PL pada tanggal 30 Nov 2023
Dear Allison,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

4/10 Buruk

Atiff

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
This is my fourth time staying in this hotel.Unfortunatelt during this staycation it becoming worse than me perfect stay before this. As i arrived,i didn't noticed that u need to pay for outside parking.This bloody fat girl come to me and asking for RM20.I refuse to pay and told her that I will park inside the hotel carpark.Somehow she refuse and asking me to pay just because she already write the receipt.What a bad first impression as I just arrived. Another thing that make me disappointed with the cafe staff.Like another hotel,if your plate is empty,the cafe staff will asked you politely to take your plate.Well,its not happening in this luxury hotel.I have to pick up my own plate and put it on the waste trolley,these two cafe staff(a guy and girl) not doing their job properly.Please provide training for your cafe staff. This time I rate this hotel as POOR due to this bad service.
Menginap 1 malam pada bulan November 2023
Tanggapan dari LSP pada tanggal 16 Nov 2023
Dear Atiff,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.

10/10 Sangat Bagus

Muhamad

Menginap 2 malam pada bulan November 2023
Tanggapan dari LSP pada tanggal 14 Nov 2023
Dear Muhamad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Nothing fantastic actually.
We reached the hotel at 1.30pm, merely 30-min before the check-in time, and our room wasn't occupied. But we were put on hold till 2pm for check-in.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Doris / Lexis Reservation Team pada tanggal 18 Okt 2023
Kindly be informed that our standard check-in time is 3 p.m. Requested early check-in is subject to room availability on the day of arrival.

10/10 Sangat Bagus

Noor Azima

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Went as a couple to relax. From check in to check out, the staff was friendly and attentive. Food for the room service was delicious too. The room and sea view was superb although it was hazy. Couldn’t ask for more.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari PL pada tanggal 11 Okt 2023
Dear Noor Azima,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

Jasmani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will repeat again
Menginap 1 malam pada bulan September 2023
Tanggapan dari Lexis Suites Penang pada tanggal 5 Sep 2023
Dear Jasmani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

2/10 Sangat Buruk

michihiko

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari PL pada tanggal 31 Mei 2023
Dear Michihiko,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience you have encountered during your stay with us. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management

10/10 Sangat Bagus

Lay kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari PL pada tanggal 29 Mar 2023
Dear Lay Kim,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

CHATTIVANI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really good
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari PL pada tanggal 20 Mar 2023
Dear Chattivani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

??

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Nice
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari PL pada tanggal 2 Feb 2023
Dear valued guest,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

8/10 Bagus

Nik Azlina

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari PL pada tanggal 27 Jan 2023
Dear Nik Azlina,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

10/10 Sangat Bagus

NURUL AZWA

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari PL pada tanggal 14 Mar 2023
Dear Nurul Azwa,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management

4/10 Buruk

Wing Seng

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Inconveniently located. The carpark is a challenge to get up and down. The cleanliness of the room was appalling. The pool was not cleaned up, with hair and strange scums and cigarette butt.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Y pada tanggal 12 Sep 2022
Hi Wing Seng,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on getting the rooms, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management

10/10 Sangat Bagus

Chin voon

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Q pada tanggal 24 Agu 2022
Hi Chin Voon,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.Warm regards, The Management

8/10 Bagus

Hami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari LY pada tanggal 19 Jul 2022
Hi Hami, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

4/10 Buruk

Mike

Menginap 4 malam pada bulan Mei 2022
Tanggapan dari LY pada tanggal 10 Jun 2022
Hi Mike. Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 Bagus

Siti Nur 'Atifah

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice and comfortable
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari LY pada tanggal 24 Mar 2022
Ms Siti, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 Cukup Baik

Chin Seong

Menginap 1 malam pada bulan Maret 2022
Tanggapan dari LY pada tanggal 11 Mar 2022
Hi Chin Seong, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very low maintenance.
Very rundown hotel.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari LY pada tanggal 31 Jan 2022
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The chlorine in the pool is too much until can’t really enjoy in the pool. Other then that, overall is still okay
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari LY pada tanggal 21 Des 2021
Hi, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

8/10 Bagus

zakaria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very good
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari LY pada tanggal 16 Des 2021
Hi Zakaria, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

2/10 Sangat Buruk

Sivakumar

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021
Tanggapan dari LY pada tanggal 1 Des 2021
Hi Sivakumar, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 Cukup Baik

Chien Shing

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
For me, private pool is definitely the only reason for this stay. The staffs are very friendly too
Menginap 1 malam pada bulan November 2021
Tanggapan dari LY pada tanggal 22 Nov 2021
Hi Chien Shing, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

10/10 Sangat Bagus

Deepakandan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to spend time with friends..
Menginap 1 malam pada bulan November 2021
Tanggapan dari LY pada tanggal 19 Nov 2021
Hi Deepakandan, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 Sangat Bagus

Shareez

Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Abdul Majid

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari LY pada tanggal 1 Sep 2021
Hi Abdul Majid, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

8/10 Bagus

bee ghee

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
假期愉快
舒服 但房间不是太干净 不过是享受的旅程
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari LY pada tanggal 29 Mar 2021
Hi, 親愛的貴賓您好。謝謝您的評論和反應！我們已立即通知房務部門檢視並調查，同時也要求全體房務人員整改清潔流程及檢視客房狀態，以防類似情形再次發生。再次謝謝您的反應，誠心期待您下次的槟城之旅能夠再次選擇丽昇豪华套房酒店，讓我們有機會讓您肯定我們的改進與誠意。敬祝闔家愉快！

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The in room pool was the highlight. But the pool pump was very loud
Menginap 2 malam pada bulan Maret 2021
Tanggapan dari LY pada tanggal 29 Mar 2021
Hi, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari LY pada tanggal 4 Jan 2021
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 Sangat Bagus

Hafiszah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari LY pada tanggal 22 Des 2020
Hi Hafiszah, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Need improvement
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari LY pada tanggal 15 Des 2020
Hi Anonymous, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. Looking forward to seeing you again in the near future. Warm regards, The Management

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari LY pada tanggal 7 Okt 2020
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

6/10 Cukup Baik

Taqi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not bad
Overall good
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari LY pada tanggal 17 Agu 2020
Hi Taqi, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

10/10 Sangat Bagus

In, Malaysia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful view and nice room. Will repeat again. Recommended and great!
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari LY pada tanggal 13 Agu 2020
Hi , We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari LY pada tanggal 3 Agu 2020
Hi Aynonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari LY pada tanggal 3 Agu 2020
Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari LY pada tanggal 17 Jul 2020
Hi, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

10/10 Sangat Bagus

Syairul Helmi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Extra floor mat to dry feet
Better to have extra floor mat for the way from swimming pool to the room to dry the feet before entring the bedroom area instead only have floor mat for bathroom.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari LY pada tanggal 23 Jun 2020
Hi Syairul , It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. We have taken note on your feedback. We would take a serious look into this matter. Looking forward to seeing you again in the near future. Warm regards, The Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service.
Amazing service in all the hotel departments. Location makes it difficult to do anything off site but the hotel amenities were great. Water sports like kayaks would be great since you can’t swim at the beach. Rooms are beautiful & plunge pool is awesome.
Menginap 19 malam pada bulan Februari 2020
Tanggapan dari Lavy pada tanggal 21 Apr 2020
Hi Anonymous We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Privacy & nice pool
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari lavy pada tanggal 21 Apr 2020
Hi Anonymous Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

8/10 Bagus

Wai Chung Chris

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
大、大、大！重要的事要講三次！
這酒店最特別的地方就是房間，似乎每個房間均有露台，露台上也有個小型泳池。基本上一旦登記入住，就可以足不出戶，在房間內活動就足夠。要吃的話就打電話叫Room Service。 不過，這酒店也有公眾泳池，有乒乓球桌、桌球等設施，隨便供住客使用。 酒店的房間也很大。我訂的是最低級別的房間，那空間也抵得上別的酒店兩間至三間房以上的空間。真不愁擠迫。 房間的電視也很大，而且接駁了揚聲器，故音響效果不俗。 酒店很近機場，如要趕夜機和早機，住進這裏可以稍事休息，再行出發。 酒店所處位置近海，不少房間均有海景，如要外出用膳，可以選擇附近的海鮮餐館。但檳城的海鮮餐館。記住，出入均要叫grab車。 酒店並非精品酒店，也非設計酒店，所以房間裝修及公共空間所見，用色和物料都是好大路的風格，難說得上精美。唯一精彩的，就是「大」「大」和「大」。 不過，要批評的話，就是泳池的水溫太低，在房間游泳的話，感覺有點冷。而且房間內的泳池較小，游三步就要轉回去。 另外，房間的清潔也做得不好。 翻開被子，其中一張床單有明顯的污漬，另一張床上則留有長長的毛髮。潄口杯有污漬，桌面也厚厚的灰塵。我們自己得要抹一翻才可以安頓。 若果清潔做得好一點，這酒店應該很有水準。
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Lavy pada tanggal 15 Mar 2020
親愛的貴賓您好。謝謝您的評論和反應！我們已立即通知房務部門檢視並調查，同時也要求全體房務人員整改清潔流程及檢視客房狀態，以防類似情形再次發生。再次謝謝您的反應，誠心期待您下次的槟城之旅能夠再次選擇丽昇豪华套房酒店，讓我們有機會讓您肯定我們的改進與誠意。敬祝闔家愉快